智選假日套房飯店夏洛特敦(Holiday Inn Express & Suites Charlottetown)

What is usually one of my favorite Holiday inns the last 2 trips. First trip heater wasnt working. Thankfully i like my room cooler so wasn't an issue for me. I let front desk know and they made note to get it looked at. Last trip as usual service was great at front desk. Breakfast eggs were rubbery and no flavored creamer for my coffee, pankcake machine was not working. Usual but very disappointed with what is usually a great breakfast. I dont mind paying a few extra dollars for a room when you have a good breakfast but this was worst i ever experienced in a holiday inn. Last but not least the room i was in i could hear the pipes(woke me up) when someone used water in another room. It was very loud. Front entrance fan was excessively noisy as well and should have maintenence.

The first night I got in late. 2 night planned stay. I just went to sleep. In the morning I noticed some dead bugs in corners and near the desk. Also an earwig by the door. I informed from desk and they assured me they would come clean the floor and room better. There was still some dirt near the back of the toilet but anyway. I was only there another night so whatever. Then I woke up the 2nd night and there was a yucky red coloured bug running across the sink. I let the person at the desk know room 119 probably needed some type of pest control, she apologized and I went on my way. Likely won’t use this property again. Also found it to be very noisy. Could hear someone pee and then flush the toilet in the room above me, people out in the hall

We really enjoyed our stay!! Staff were amazing! Room was really clean and nicely renovated/done!! Pool was great for our kiddos(age 3-4). Close to everything, either walking or driving! Quiet. The included breakfast was delicious and had numerous options! Highly recommend this hotel and we will be back!

Room had dirty towels under the sink, toilet paper hold was just about in the ground. Music started playing early in the morning from the main entrance. Would not recommend staying here. Iam going to assume there is a better option in charlettown for apx 260 a night.

Have stayed in 3 Holiday Inn and Express hotels this week and this was by far the worst for “included” breakfast. Very few options, before breakfast time was over, there was very little left and nothing replenished. Served the same food the 5 mornings we stayed there. Drink machine was out of order. Hotel was clean, staff were great.

Excellent stay, room and bed were amazing, the breakfast was one of the best we have had that has been included! Sad that we booked a six night stay and they put us right across from house keeping and ice machine.

Saw multiple cockroaches right before we were checking out. I’d rather camp than be there - disgusting. Otherwise typical Holiday Inn. Only 2 bath towels in the room. I’d NEVER stay here again.