拉古恩海灘水療飯店(Lagoon Beach Hotel & Spa)

I stayed at Laloon Luxury Suites with my partner for a romantic getaway and we were blown away by the beauty and comfort of this place. The suite was spacious, elegant, and cozy, with a private saltwater infinity pool and a stunning view of the ocean. The staff was friendly, helpful, and attentive, and the breakfast was delicious and fresh. The location was perfect, close to the beach, restaurants, and shops, but also quiet and secluded. We felt like we were in paradise and we didn’t want to leave. This was the best hotel experience we ever had and we highly recommend it to anyone looking for a luxury stay in Santa Teresa. Thank you Laloon for making our trip unforgettable!

My son and his partner were supposed to stay there for 5 days in January. When they arrived there were drunk people in the reception area waiting to check in! They went to their room which was ok except they forgot to mention that construction was going on in the hotel and all they could hear was banging and drilling! They spoken to the manager explaining that they could not stay in a hotel where contractors were making such a racket and asked for a refund…the manager agreed to give them a refund but to date they have still not received a cent. The hotel is not responding to their messages or calls. Absolutely disgusting behaviour from management! Also how can you forget to mention that construction was going on, would you travel from the Uk to Cape Town to listen to construction noise? Would never recommend this hotel to anyone!

地理位置優越，位於長長的海灘上，可欣賞桌山和獅頭山的最佳景觀。距離機場約 20 英尺，距離市中心 15 英尺。這家非常大的飯店擁有美妙的海景客房，但也有更便宜的附辦公桌等的房間。所有設施、2 個游泳池、健身房、酒吧、三間餐廳、停車場...工作人員非常友好和樂於助人。如果下面的餐廳正在舉辦婚禮或派對，海景房可能會有點煩人 - 聲音會很大（而且這些活動都沒有公佈）。

我將這家酒店定義為“會議酒店”，因為它擁有大型會議室和一流的餐廳。我們被分配到了一間巨大的公寓（導遊和我們一起睡了兩個晚上），自然配備了兩間臥室和兩間獨立的浴室。不幸的是沒有淋浴，經過一天的騎行之後，這會很受歡迎。家具陳舊且簡單，但對我們來說沒有任何問題。工作人員非常友善，尤其是點菜餐廳的女服務員，為了讓我們更好地理解餐費必須立即付款並且不計入房費，她毫不猶豫地與優秀的翻譯一起使用了手機。

最棒的是：壯麗的海景和直接位於海灘上的位置，誠實的工作人員（我們忘記了一副太陽眼鏡在房間裡，是清潔女工找到的）要改進的是：需要很大的翻新，對於餐飲我們只能測試一下海灘酒吧，因為主餐廳因開會而私有化，所以一般

The pool is clean u just want to jump inside and have fun.The staff is friendly,always smiling and patient.we had a nice stay and would like to go back.the room is giving that warm welcome , neat and woow the bed.I really enjoyed my space inside.