Arriving at 4:15 for a 4:00 Check-in, we were simply told "rooms aren't ready". I asked when they might be ready, and was told that no one knew when they would be. I asked if I could be contacted when they were ready, and was told no. Finally another employee at the desk interrupted the the unhelpful employee and offered to take my cell number and call when rooms were ready. Great recovery by the helpful staff member, but horrible overall first impression. The rooms are decent, priced accordingly.
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