奎斯特宿霧飯店及會議中心的評論

住宿方回覆: Dear Zhi Wei,Thank you so much for your wonderful feedback! We’re delighted to hear that the birthday surprise made your stay extra special — it’s our way of showing how much we appreciate you. 🎂We’re also glad you enjoyed the breakfast variety and your overall experience with us. We’ll take note of your comments about the drinks to improve further.Looking forward to welcoming you back for another great stay soon! Warm regards, Quest Hotel Management

住宿方回覆: 親愛的 CHIYUAN，感謝您分享您的回饋。我們很高興聽到您覺得酒店本身不錯，但對於您所描述的經歷，我們深表歉意。請知悉，客人的舒適和健康是我們的首要任務。我們非常重視害蟲防治，並已與客房清潔和維護團隊討論過這個問題，以確保這個問題得到及時解決。我們非常感謝您向我們反映這個問題，並希望有機會再次歡迎您，為您提供更好的住宿體驗。此致，Quest 飯店管理

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback. We're glad you found our location near Ayala Center Cebu convenient and appreciated the balance of self-service check-in with staff assistance. We’re sorry to hear about the issues you experienced in one of the rooms—please know that we take this seriously, and we’ll have our maintenance team address the air conditioner, faucet, and shower right away. Your comments help us improve, and we hope to provide you with a smoother and more comfortable experience on your next visit.Best regards,Quest Hotel Management

住宿方回覆: 親愛的 Nobuko， 非常感謝您對我們酒店的好評和評價。我們很高興聽到您住得愉快並強調我們的優越位置！我們期待您回到宿霧探索酒店！誠摯的問候， 奎斯特飯店管理公司

住宿方回覆: Dear Valued Guest,Thank you so much for taking the time to leave your review! We're glad to hear you enjoyed our convenient location near Ayala Center and appreciated the variety and quick service of our breakfast options.We truly appreciate your recommendation and look forward to welcoming you back on your next visit!Warm regards,Quest Hotel Management

住宿方回覆: Dear Valued Guest, Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu! Best Regards, Quest Hotel Management

住宿方回覆: 尊敬的客人， 非常感謝您強調我們維護良好的環境。 我們很高興為您找到了合適的選擇。 不過，得知管家想要為您開門，我感到非常遺憾，非常感謝您告知我們。 我們已將您的回饋回饋給客房部，我們正在核實所發生的情況。 正是像您這樣的反饋真正幫助我們改進我們的酒店和服務。我們希望在不久的將來有機會再次為您服務。 請發送電子郵件或直接致電我們以獲得更個性化的體驗。 此致， 探索飯店管理

住宿方回覆: Dear EileenLin, Thank you very much for a great review and rating of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu! Best Regards, Quest Hotel Management

住宿方回覆: 親愛的客人， 非常感謝您對我們友善的員工和便利的地理位置的高度評價。我們很高興聽到您住得愉快！我們期待您回到宿霧探索酒店！誠摯的問候， 奎斯特飯店管理公司

住宿方回覆: 親愛的 Kristinakii， 非常感謝您的回饋。 得知您這次入住不愉快，我感到非常遺憾。 對於您床上的飛蟻，請放心，我們的客房部已收到通知，並已採取必要的措施來解決該問題。我們想讓您知道，我們的房間定期進行害蟲防治管理，以確保清潔。 至於您房間內的 Wi-Fi 連接，我們已引起 IT 部門的注意，以確保我們能夠維持並在必要時改進我們為我們尊貴的客人（就像您一樣）提供的服務。聽取您的回饋，並將盡力及時解決這些問題。 我們希望這不會影響您再次入住，並讓我們有機會扭轉您的體驗。

住宿方回覆: Dear Valued Guest, Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu! Best Regards, Quest Hotel Management

住宿方回覆: Dear Cw,Thank you very much for a great review of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu!Best Regards,Quest Hotel Management

住宿方回覆: Dear Yu, Thank you very much for a great review and rating of our hotel. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you back to Quest Cebu! Best Regards, Quest Hotel Management