NS皇家飯店的評論

住宿方回覆: Good Day Ma'am Li-saaa . Thank you for your positive review. We are committed to ensuring a relaxing and convenient stay for all our guests and will continue to do our best. Looking forward to see you in the future!Best Regards,April (FOS)

住宿方回覆: Thank you for your feedback. We're glad you liked the location and appreciate your comments on cleanliness—we'll work on improving it.Warm Regards,April

住宿方回覆: 感謝您分享您的回饋。對於您在入住期間遇到的不便，我們深表歉意。我們很遺憾您的房間分配不符合您的要求，並且存在電纜和遙控器的問題。請知悉，我們非常重視您的擔憂，並將審查我們的流程，以防止將來再次發生此類事件。您的滿意對我們很重要，我們希望有機會在您下次光臨時為您提供更好的體驗。

住宿方回覆: Dear Dr Yasmine,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay didn’t meet expectations and appreciate you bringing these concerns to our attention.We understand how important a comfortable and quiet room is, and we’re sorry to hear about the challenges with the room layout, air conditioning, and noise levels. Your comments help us identify areas where we can improve, and we’re actively exploring solutions to enhance soundproofing and room comfort.We also appreciate your note about breakfast and have shared your feedback with our kitchen team to improve the quality of our offerings.On a positive note, we’re glad to hear our team made a good impression with their friendliness — we’ll be sure to share your kind words with them.We hope you’ll consider giving us another chance in the future so we can provide a much better experience.Warm Regards,April

住宿方回覆: Thank you so much for your kind words! We’re glad you enjoyed your stay and truly appreciate your recommendation. We’ll be sure to share your compliments with Brown and our team. Hope to welcome you back again soon!Warm Regards,April

住宿方回覆: 感謝您的精彩評論！我們很高興聽到您喜歡我們便利的地理位置、清潔的環境和友善的服務。我們很高興接待您，並期待很快再次歡迎您的到來！旅途平安！

住宿方回覆: 親愛的 Irene19， 感謝您的精彩評論！ 😊 我們很高興您喜歡您的住宿、房間和我們的服務。很高興見到您，我們希望很快歡迎您回來！ 🥰問候，四月

住宿方回覆: 尊敬的女士/先生，謝謝您的好意！我們很高興您喜歡乾淨的房間和早餐。您的推薦對我們意義重大！ ✨問候，April

住宿方回覆: Dear Dodoman, Thank you for sharing your feedback. We’re glad you enjoyed our breakfast and found the location convenient. We sincerely apologize for the issues with the linens and the noise, as this is not the standard we strive to provide. Your comments have been shared with our team to ensure improvements are made. We hope you’ll reconsider staying with us in the future so we can provide you with a better experience.Regards,April

住宿方回覆: Thank you for your kind words! We're glad you enjoyed your stay and appreciated our service, cleanliness, and breakfast. We hope to welcome you again soon!Warm Regards,April

住宿方回覆: Hi, Joshua, Thank you so much for choosing NS ROYAL HOTEL. We would love to welcome you back in your next visit.Regards,Lar

住宿方回覆: 美好的一天유블리。我謹對您抽出時間向我們提供寶貴的回饋表示感謝。非常感謝您的評論。我們熱切期待將來有機會再次歡迎您。最好的祝福，四月（FOS）

住宿方回覆: 嗨克里斯汀，感謝您的回饋！我們很高興得知您在我們這裡度過了愉快而舒適的時光。我們知道我們的位置可能不適合每個需要通勤的人，我們感謝您指出這一點。我們希望將來歡迎您再次光臨，並為您提供另一個愉快的住宿！

住宿方回覆: 您好，奧爾加女士，感謝您抽出時間給我們評論。期待將來再次見到您。祝您有美好的一天。謹致問候，四月（FOS）