哈西恩達埃爾阿爾科諾卡爾

Reservo para un fin de semana con bastante antelación y lavos dias me llaman para decirme que el hotel estará cerrado en esas fechas. Accedo a cambiar la reserva a una fecha anterior y a 2 semanas de la fecha recibo un mail donde me vuelven a cancelar la reserva por el mismo motivo, que el hotel estará cerrado. Planificación y gestión lamentable. No quiero imaginar como será una estancia en este hotel.

El hotel normal, justito si te gusta lo rural. En el pueblo no hay absolutamente nada que hacer. Parece un pueblo fantasma. Todo cerrado no hay ni una triste cafetería para tomarse un café por la tarde. Si quieres aburrirte este es tu destino.

Nos alojamos un par de noches pero salí encantada,habitación de luxe con terraza es impresionante,súper limpio todo y la cama comodisima,es un hotel con mucho encanto,y tranquilo,el desayuno variado y rico,me gustó todo,quizás la piscina un poco pequeña y no tenía el bar de la piscina disponible pero hay otro bar dentro y te traen tu consumición a la piscina,las empleadas muy amables.Repetiremos seguro.Y para tapear en el pueblo D.Maria...también me gusto mucho.

Elegimos este hotel por segúnda vez y la estancia estuvo muy bien: entorno bonito, habitaciones amplias.. solo destacar como negativo que optamos por desayunar en la terraza exterior y no tenían el servicio del desayuno puesto. La empleada no nos facilito los cubiertos aunque se los pedí. Sin embargo, vinieron otros clientes y les puso el servicio de desayuno completo. Fue muy desagradable cuando se lo dije.

The hotel itself is very nice and we had a lovely room. That said, the terrace area for our room was so small, you could just about get a little round table & 2 chairs on it. Every day there was plenty of choice for breakfast, so no problems there. Ten of us booked for an evening meal one night, but disappointingly, the food was poor. There were ingredients missing from some of the starters and the chicken main course was so hard & tough, it was inedible. To be fair, they offered us a replacement meal, that whilst it was ok, it was served so quickly that there is no way the food is freshly prepared. Most days that we were there, we had the swimming pool to ourselves, but nothing else was open, including the pool bar. On our 1st afternoon, I went to reception to ask if we could get a drink to have by the pool, only to be told the bar does open until 7pm. On the Saturday afternoon that we were there, they had a wedding reception being held, and for a couple of hours, we were trapped in the pool area, as the exit to the main hotel lobby area was blocked off by the caterers for the wedding. With a few minor changes, this hotel could be so much better.

Disappointed with our stay once we realised that staff took no notice of our requests. Nice room, but marred by the fact that the air conditioning broke, and the hotel staff did absolutely nothing about it. There was also a couple in the room below us smoking **** on their patio, which stunk our room out, (window wide open because air con failed) and again, staff did nothing to stop this. When we complained about the lack of maintainance at check out the following morning, reception staff looked at me in amazement as clearly, she knew nothing about it, even when we told her we'd had no sleep at all and proceded to start to make a phone call ( to maintainance?) but we just walked off to be honest as we were leaving anyway. Average breakfast, no sauna or treatment room. This is one of the reasons we booked this hotel so we could have peace and quiet, and relaxing massages as treats. Poor gym with no air con and sun lounger mats for the pool we realised on the morning we were leaving, were stacked up in the rear of the restaurant, so we never used the pool because I suffer with back and hip problem so cannot lay directly on the hard plastic. We used the L shaped area with comfy cushions at the end of the pool bar to relax but when we came down to sit there on our last day, staff had taken all the cushions away, and put them in a cupboard in the gym area. Needless to say, we retrieved them and made ourselves comfortable. The bar area incidently outdoor was never staffed. Aside from our poor stay at the Exe, we thoroughly enjoyed our evening strolls into the vilage for evening meals, and can highly recommend Restaurante Yerbabuena which serves superb plates and the little pizza place next door but one is lovely The village locals are friendly, prices are low, and we also had a lovely morning at the zoo which is a rescue centre. We were just gutted the tiger cub was only 10 days old, so we couldnt hold her. Would we stay at the Exe again, ? On principle , no, as it seemed hotel staff couldn't have cared less.