聖胡安皇家索內斯塔飯店(InterContinental Hotels San Juan)

Located in Isla Verde right on the beach with beach access. Close to the airport, fairly close to other attractions but some are really far. Nice ***** of stores/restaurants in walking distance. Pool is nice and hotel staff is nice. Beach view rooms are amazing. Did not experience any loud noises or disturbances even though room was right in front of the elevator

Great hotel and location

This hotel was great and very accommodating. The breakfast the staff awesome. I took sick late at night and everything was closed they went and found me something to drink to calm my stomach.

Los trabajadores muy cordiales atentos y siempre con una sonrisa en el rostro!

Habitaciones con olor a humedad. Mal olor sabanas y almohadas

My husband and I had an amazing time. The customer service was outstanding, room quiet and clean with a beautiful beachfront view. The staff, ( too many names to say), are super friendly and helpful. We really felt like family at this resort. The last night of our stay, fireworks went off right outside our window as we were packing up. A great finale to a great time. We will be back!

Did not like the extra fees attached at check out. Also, the room next door had domestic abuse at 2am that woke us up, which we had to get security involved the next day.

There are very few hotels that we think are close to perfect! Royal Sonesta Puerto Rico is one of them. We were deciding between this hotel and another. So glad we chose this one for a variety of reasons: Location, beach, restaurant quality, pina coladas and service.

The cleanliness of our room is the reason we were not pleased with staying here. Our sheets had a beige stain, trail mix found on the floor, and the worst of all… nail clippings found on the bedside table. Housekeeping also came early in morning when we were still in bed which was a little bothersome. We wanted to love this place!