The room was generally clean and tidy although it was very noisy overnight due to its location, the beds were comfortable enough, an extra pillow would have been nice.
Location was great for my trip, but the condition of the bathroom was a bit on the shabby side. The bottom of the bathroom door frame and the actual door were rotting and had been for quite a while
I had an amazing stay at this hotel. The location was perfect—really easy to find and conveniently situated close to everything I needed. The breakfast is good and all the staff friendly
AAndrewMy wife and I came to celebrate our anniversary with a spa day and as it was my birthday we decided to book the room for the night. We were absolutely amazed. Not only were the staff absolutely awesome, but they give us an upgrade plus free breakfast and when we got to the room we were greeted with rose petals on the bed, Welsh cakes on a slate and cards for our anniversary and birthday. All in all they really went out of their way and it made our stay absolutely incredible. I can’t thank the staff enough. We would highly recommend staying there
LLewisWasn't great mostly due to the fact that you had Taxi drivers outside beeping horns all hours of the night.
People fighting and shouting outside the hotel.
As well as the Fire alarm going off at about 10:40pm.
I had to check out by 04:50 Am to catch a train and I didn't get to sleep until about 2:30am
This hotel is however right next to Cardiff Central Station so perfect for Travelling by train. Which is why I booked here.
After explaining my stay to reception I asked for a bottle of water for my travels and it was given to me complimentary which I really appreciated.
The hotel Staff were polite and welcoming, however and the room was quite clean. TV didn't work however which is a shame.
TThismorningiwokeupinI stayed here for a business trip for one week. The room seemed to be clean but it is so dark that you can’t really tell if it is clean or not. That’s actually an issue - the lightening is bad. I couldn’t really work in the room since it had only a yellow ambient lightening and not a normal main source of light. The bathroom can be slightly cold if you don’t leave the door open so that warm air from the A/C can enter. It is shameful that they don’t have a breakfast included, especially for long stays in the hotel which is not so cheap and out of the center… at least one small sandwich would make things better, but nop 👎🏼. Another thing is that the area is not very nice. Unless you have to do something in that area, i don’t recommend you to stay. I was even told by taxi drivers to not walk around alone after it gets dark. Before I knew that, I did take a walk and it really felt a bit unsafe. The staff was ok, I didn’t have much contact with them. Only had an incident when I arrived - they couldn’t find me in their system (it was booked under other name by mistake but I actually changed it a week before arrival so I don’t know why they didn’t have updated information). There is a small gym, but almost all machines, except one, are for cardio exercises. Almost no restaurants or shops in the area.