北卡地夫美居飯店(Mercure Cardiff North Hotel)

I stayed here for a business trip for one week. The room seemed to be clean but it is so dark that you can’t really tell if it is clean or not. That’s actually an issue - the lightening is bad. I couldn’t really work in the room since it had only a yellow ambient lightening and not a normal main source of light. The bathroom can be slightly cold if you don’t leave the door open so that warm air from the A/C can enter. It is shameful that they don’t have a breakfast included, especially for long stays in the hotel which is not so cheap and out of the center… at least one small sandwich would make things better, but nop 👎🏼. Another thing is that the area is not very nice. Unless you have to do something in that area, i don’t recommend you to stay. I was even told by taxi drivers to not walk around alone after it gets dark. Before I knew that, I did take a walk and it really felt a bit unsafe. The staff was ok, I didn’t have much contact with them. Only had an incident when I arrived - they couldn’t find me in their system (it was booked under other name by mistake but I actually changed it a week before arrival so I don’t know why they didn’t have updated information). There is a small gym, but almost all machines, except one, are for cardio exercises. Almost no restaurants or shops in the area.

I had a very amazing stay in the hotel, all the services were okay.

Friendly staff Comfortable hotel

Excellent servics

從房間打電話與接待處通話是不可能的，所以即使我房間的暖氣不起作用，我也被迫穿好衣服去接待處，讓他們找到另一個房間。如果他們想透過使用多個人來獲得更好的回饋，他們可以節省人力資源。

No iron

Overall everything was great. However, I booked the hotel when parking was included. When I arrived I was told I had to pay £8 and it was explained by the receptionist they'd started charging since the beginning of the year....I explained it wasn't chargeable when I booked and so the conversation went on and on until the charge was waived. Not the best start to an overwise fine stay.