蘭道夫波士頓舒適飯店(Comfort Inn Randolph-Boston)

Water bursted in my home.. Great back up

好地方，去市區很方便

Everything was great except for one issue. The Hotel was clean, quiet and very friendly staff. Only issue was the room we had on the 3rd floor did not have curtains that closed. The outside lights kept us up all night. Our room was facing the Lombardo's function hall and whatever lights that were outside shined into the room. Other then that it was a comfortable visit. If we return we will be making sure we are not on the same side of the 3rd floor.

The room was clean, the breakfast was good, however the comfort of the room regarding the temperature was poor. The temperature of room 411 was cold. The heating system of the room did not work, cold air came out of the heating system. Two extra blankets were given, and there was no other room to move to, due to the full capacity of the hotel. Arrived on Friday 10/20, it was reported then. They said they were "short staffed", but someone was to come up to the room but they did not, an extra blanket was given at that time. It was reported again on Saturday 10/21 another blanket was given; the room remained cool. Someone came up to the room on Monday 10/23 the day of check out to look at the system. Needless to say I was disappointed and was not comfortable during my stay.

This place was very budget friendly, was mostly clean and definitely in a safe area. Staff were friendly and very helpful and the location is great. We loved the continental breakfast and the night staff that checked us in was so kind. The two little things that kind of brought the rating down was in regards to the fact that the ceiling in our room had mold and dust on it, when we laid in bed at night we were looking up at it. The vent fan in our bathroom wasnt working so maybe that contributed? Not sure. The bathroom area under the sink also was a bit dusty. Housekeeping tidied our room the second day we had stayed but didnt stop by our third day at the hotel but maybe it was because we would be checking out the following day. All in all we would stay here again, would most likely just request a different room

I made my reservation since 9/11/23 for 2 rooms. They gave us room 113 and 115 on the first floor. Room 113 was filty, funky smell and had flies. I can hear my son and his girlfriend screaming about the flies. Room 115 where I was with my husband, the floor had black spot, funky smell and the mattress were run out, when we laid on our back , we can see the chunk of dirt from the ceiling and there was a spider came in down from the webs. It was disgusting, very bad experience, very unhappy and embarrassed in front of my son's girlfriend. I invited the supervisor inside the rooms to see the filth, and he said there was nothing that he can do because when there is a third party involved, the money is not refundable and all other rooms were booked. I am very disappointed and hope someone else will not experience something like this.