First time staying at this property. I must say I was surprised how close was to different places. First, at front desk employees were friendly, knowledgeable and attentive. Employees cleaning the rooms as always working hard and always willing to help. Room was clean and did not have any problems. Close to hotel you can walk to Plaza de las Americas and opposite way go to Costco. Past la Plaza there is a view of lagoon where you can run/ walk and get some exercise early in the morning. At lobby you can talk to a lady about any tours. They have tons of places to go. If you want to go into town, you can get a taxi which is more expensive. If you feel adventurous, you can take a local bus which it would cost 10 pesos vs 300 in taxi. Another way is UBER which I took many times. Overall, a great experience being at this hotel. I walked and run around this property so I learned about restaurants and things to see and do, e-mail me for any questions. Otherwise, enjoy your time in beau Cancún.
Our flight was cancelled.. CUN>JFK.. 24hrs later. This hotel was so accommodating. Although there was a lot of confusion and as chaotic as it was, we still received kind & courteous service. Our party of 4 was given 2 adjoining rooms. Given the situation… We felt safe & comfortable. We highly recommend the outdoor Taco spot around the corner… can’t miss it - Al Pastor tacos right in front - get the Arrachera (steak) Tacos with cheese - super delicious!! The next day, staff.. especially Mateo - was incredibly helpful & informative! He made sure we were well taken cared of!! Mateo was muy excellenté! Muchas gracias con todo!
坐落於坎昆城區的帕查瑪雅套房,健康水療,休養,會讓您在坎昆擁有別樣的體驗,開展一段難忘的旅行。旅客們會發現Clinica del pie Her-Avi、Nebrina Gin & Cocina和Puerto Cancun Golf Course距離飯店都不遠。從飯店高層可以很輕鬆的看到Sala Junior Cinepolis的風光,Malecon Tajamar也在附近。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調和衣櫃/衣櫥。有飲水需求的旅客,飯店還為您提供了瓶裝水。在空閒的時候,去大廳吧喝杯飲品放鬆一下是不錯的選擇。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,La Casa de los Abuelos(墨西哥菜)、The White Box和Creme Brulee Cafe and Bakery(美國菜)也許是可以讓您找到答案的地方。在結束一天的行程後,您可以盡情享受飯店的按摩室和Spa。飯店的會議廳將熱情的服務與專業的素質完美地結合在一起。旅客可向飯店預約接站服務,保證您的旅途更加便捷。
EEmpire2024.08.21
It’s good hostel to stay for some days. Friendly staff and clean rooms.
若想要遊覽Alfredo V. Bonfil,卡洛塔別墅坎昆將會是一個不錯的的住宿之選。從飯店很方便到達坎昆國際機場,僅有4km距離。包括Museo Subacuático de Arte 、Hacienda Santa Isabel和Hacienda Andalucia都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點,包括Club Cozumel Caribe、Goviaje和Endless Travelers,旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有空調和衣櫃/衣櫥,讓您感受到更加貼心細緻的入住體驗。咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Jimmy Buffett's Margaritaville(墨西哥菜)、Spiga和Leaf(墨西哥菜)不妨可以試試。旅客可以在閒暇時間去飯店的休閒區,提升健康幸福感。多國語言工作人員的服務,將為您消除在異國的語言障礙。
旅客若想住在穆赫雷斯島的穆赫雷斯海岸,那麼艾特利爾女人海灘飯店-全包-限成人將會是一個便捷的選擇。處女島機場位於距離該飯店大約7km的地方。從飯店到Zona Arqueologica El Meco遊覽很方便,Pirate Show Cancun Jolly Roger和埃爾森特羅也均在附近。飯店設有酒吧,您可在這裡放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Chic Cabaret & Restaurant、Picus(墨西哥菜)和Chez Isabelle不妨可以試試。健身室讓閒暇時間更加充實,按摩室讓悠閒時光更加完美。飯店配備有會議廳和商務中心,可供旅客使用。多國語言工作人員的服務,將為您消除在異國的語言障礙。
訪訪客2023.06.07
My experience at Atelier was nothing short of amazing. I visited the resort for my 30th birthday which was also my first solo trip. Every single person I encountered treated me with care and received me with love. I felt so special, literally like a Princess! I would love to come back and visit another time with friends and family. Here are some highlights worth mentioning: - I ate at Alba, Mercado 19, María Dolores, Takeshi, Limon y Sal, Bikini Azul, and La Consentida during my stay and all of them were good! Now for me, some were better than others depending on the type of food you like, but still, every single thing I ate was delicious. No hit or miss, the food was amazing, and at no point did I fall ill from food consumption. - Carmelo was my server at Maria Dolores for my birthday dinner and he and the entire staff treated me like royalty. I was alone at the restaurant for most of my reservation so they were all very attentive to me. The attention to detail in the food and the presentation made this a fine dining experience like no other. Everything was very well thought out and explained beautifully, like a story. Although the food at the restaurant is not included in the price of the resort, it’s very reasonably priced and worth it. - Joshua, Freddy, Adriana, and the pianist at the Azucar Bar & Lounge treated me like family for my entire stay. Every night I would visit them they would be so happy to see me and wanted to celebrate my birthday with me. Joshua is such a talented mixologist, every drink he made was made with love. I attended one of the cocktail classes hosted on Sunday evenings and although I learned some cool drinks, I wish we were able to be more hands-on and actually replicate making the drink instead of just watching him. - On the night of my birthday room service delivered a small plate of cheese and bread along with a champagne bottle, I really enjoyed that surprise! Random things to note that could matter to some people and are worth mentioning: - The walls in the rooms are pretty thin and you can hear everything going on around you, whether in the rooms surrounding yours or outside in the hallway. There’s ambient music playing 24/7 which is nice during the day but I think they should turn it down at night so guests can rest. - The app they suggest using for the resort is a bit glitchy and not fully functional. They encourage you to make dinner reservations using the iPads around the property because you can’t make reservations via the app which I find to be counterintuitive. You’re not able to see the reservations you set up in the app so if you forget what time you booked, you have to find an iPad to double-check. Also, the map of the resort on the app is very hard to use and understand. - I feel like this is a given at any beach resort but if you’re looking to get a cabana by the pool or hut on the beach, I suggest you get there early. On my last day, I went to the beach at 7:30 and already all of the cabanas a
訪訪客坎昆的Beachscape Kin Ha Villas超出了我們的預期。我們房間出了一個小問題後,工作人員給我們找了一間新房間,給我們升級了套房,真是太棒了。海景房的景色令人驚歎。工作人員都非常友好和樂於助人。接待處非常有幫助。工作人員爲早餐服務努力工作,總是微笑。他們還在海灘和酒吧的餐廳晚上工作。食物很好。我們含早餐。這是一家冷熱自助餐,有各種墨西哥和歐洲菜餚。穀物,水果和糕點。一切都很好。餐廳的食物也很棒。庭院和花園很漂亮。我們唯一希望看到的小細節是一面完整的鏡子,但在我們住宿結束時與接待處交談後,他們告訴我們,他們佔了98%的房間。我們應該在一開始就問!我們來放鬆了四個晚上,絕對能夠做到這一點。沒有像附近其他一些度假勝地那樣砰砰地播放音樂。海灘很乾淨,水很清。Beachscape有個小店,賣不錯的沙灘衣服,泳裝和兒童玩具,還有啤酒,果汁,牛奶等......拐角處有個7/11,步行十分鐘左右還有超市(巨大)這裏擁有你可能需要的一切,而且更多!不要被超市裏自動扶梯頂部的人吸引!!他們會要求看你的收據,告訴你你可以在90分鐘的時間裏,在一個美麗的酒店裏,在一個美麗的酒店裏,你可以在街角的美麗酒店裏買到一個巨大的降價。他們會帶你去另一個酒店,試着讓你買時間分享,在那裏呆上幾個小時!那個非常友好的人,曾經勸我們走,我們說我們不想分享時間,當我們堅持要他叫出租車帶我們回去時,他很不高興!
訪訪客誘餌和開關大師。鑑於這是一個非常受歡迎的度假勝地,管理層顯然覺得有權提供他們認爲最低程度足以實現利潤最大化的服務。我和我的妻子在不知不覺中預訂了爲期四天的週末收購。收購團隊有自己的活動,要麼遠離度假村,要麼在度假村的具體地區,其他客人無法進入。我對此沒有任何問題,因爲他們爲他們的事件付出了額外的錢。該團體保留了80%以上的房間,結果是爲其他客人組織的活動,除了沒有出席外,俱樂部每天晚上我們都在那裏死亡。接管小組非常友好,我們與他們沒有任何問題。我們沒有看到他們太多。我要求轉移到另一個度假地,但阿德里安·格瓦拉( Adrian Guevara ),總理服務主管,不願意轉移我們,除非我爲這些旅遊勝地支付目前的價格。十個月前,我爲誘惑預訂了房間,甚至那時,房間也遠不便宜。我不願意支付更多的錢來轉移。格瓦拉先生很粗魯,最遠離服務。雖然娛樂工作人員試圖改善氣氛,但大多數的劇作家都是在舞池裏,我們每天晚上都在那裏。總的來說,這是一次非常不愉快的經歷。
This hotel was unbelievable good value. We stayed here for a night en route to Isle Mujeres. Lively small hotel with tropical garden and small Pool. A great introduction to tropical Mexico coming from a cold and wet Ireland. The young man in reception was so nice and spoke some English. So after a quick check in we went to our room to drop the bags as it was around 9pm and we meeded to eat. We went across the road to a lovely outdoor pizzeria and had a delicious pizza. Again staff there were so friendly. Came back to bed. The room had two double beds for 4 of us and it was grand. Hot showers, clean room and comfy beds. Breakfast the next morning was delicious. We thought it would be a continental Breakfast but we had a proper Mexican breakfast. We left that morning but could have stayed a few more days as it was so nice. I would definitely recommend this hotel . There were kids enjoying the pool as we left. The pool area is shaded as are the grounds so it’s like an oasis in the city.
The SLS is a nice property overall but the hotel experience was not up to par. Not quite what I expect from the SLS brand and I would not recommend this hotel. The service is great but the property doesn’t provide a good experience. It was not relaxing and restful at all and overall just not a good vacation. Pros: Excellent service. The hotel car service was great and front desk staff was excellent; they were ready as soon as we got to the hotel with an early check in. The hotel managers and wait staff were also very courteous and personable. The Rooms are very nice and the oceanfront suite was modern, and spacious. Very nice bathrooms with robes and slippers. Turn down service is also provided. Nice large balconies on the ocean side. The property itself has great décor and is well kept, including the hotel pool, lobby, and beach club. The food at the main restaurant was very good; however, it’s the only option for dinner and the menu is tiny so you'll need to find other dining options outside the hotel. The beach club was also very good and has a nice lunch menu Cons: Being on the 2nd floor it was unfortunately a bit loud at night with folks hanging outside at the beach. Even with the balconies closed fully we could still hear the chatter outside, which was unfortunate. There was also lots of noise from the hallway in the morning as well. We could hear every footstep, every voice, every door slamming in the hallway throughout our stay. Overall the rooms are just not very quiet and I did not get good rest, which is important on vacation. And it was more of the same on night two, we just had no insulation from the music blaring from outside. Ther was not a quiet peaceful moment to be found at this hotel. Also has to listen to dogs barking from other units (there’s a lot of dogs on the property). The pool for the hotel guests is nice but very small; the resident pool is much larger. The Beach club area is very nice but also a bit crammed. Tough to relax with so many other conversations, cigar smoke, dogs, pet parrots (yes you read that right), etc. A little more spacing would go a long way. Locals can also buy day passes so I'm sure that contributes to the crowd on weekends. It was much more quiet and less chaotic during the week. The hotel also has more of a family environment (lots of kids and dogs etc.) probably because of the residences but not exactly what I expect or am used to from the SLS brand. There’s many more local families than hotel guests and lots of small children. Felt a little bit out of place at times. Think like endless squeaking of rubber ducks levels of children and kids throwing footballs and jumping in the pool. We couldn't enjoy the pool at all. Meanwhile there's a giant resident only pool that was near empty our entire stay. There kids unsurprised in the pool shouting back and forth to their parents on the beach disturbing everyone. Instead of splitting pools between residents and guests it'd be much better to jus
訪訪客Excellent service at the hotel, super atention form the whole staff! The entertainment guys are a thruly bomb! Everywhere at the Redtaurant also on the bar!!! MAGNIFICENT EXPERIENCE. We love the holiday! Andy, Brenda, Lali Oswaldo, theyre great! Pedro Jesús and Alex at the bar AWESOME