林奇堡萬怡飯店(Courtyard Lynchburg)

This hotel has had some cosmetic updates but it’s still an old hotel. Bed sagged in the middle, water pressure wasn’t great, the bathroom fan rattled really loud, the A/C made noises like it was on its last leg, the blow dryer vibrated so hard it was hard to use and it smelled like it was burning hair. There is no continental breakfast or coffee or tea. You have to pay for it when other hotels are offering it. Including the other Marriott which is newer. We left the following day even though we paid for two nights. The staff at the front desk were nice but for the money stay somewhere else.

Convenient location and friendly front desk staff. Fairly clean though understaffed. Food inedible still charged after thrown away uneaten. Asked for quiet room. Put next to other guests with many open empty rooms. Maid service sounded like remodel. Mattress worn out. Mm

House keeping banging on the door at 10 am then again at 11:45am asking us if Im a late check out check out was at 12 noon

The only thing with this property is that I thought when I booked that it included the complimentary breakfast and it didn’t but still haven’t received the remaining balance from the incidental cost

Location was great to Liberty University. The elevator definitely needs work. It sounds bad and hits the first floor hard. There should be more elevators for this size hotel. No complimentary breakfast but was pointed to the hotel restaurant to buy breakfast. I have stayed in less expensive hotels that had complimentary breakfast. The beds were very uncomfortable. The room was not well insulated because as soon as the air shut off, the room got hot quickly. It made sleeping miserable. We were asked to reuse towels but we’re provided more upon request. Trash was never taken out or room cleaned in 4 days. Remember when housekeeping would clean the rooms and bring towels everyday? We will not be back. Too many other good hotels to stay in.

Noting special, no pool. Good for overnight stay. Convenient .. close to mall , food places etc.

The property was clean and well-maintained. We only interacted with the check-in staff and she was very sweet and professional. The lobby has a fireplace which was very inviting and cozy, quiet too. Our room and bathroom were very clean and there were plenty of toiletries in the bathroom. My only suggestion would be to bring your pillow. We prefer pillows with a little more support and the ones here are very soft/flat. Definitely will stay again.

I had reserved two nights and had to leave after one night due to impending snow. Staff was very kind and helpful with making cancellation. I have stayed here before and front desk staff have always been very kind and helpful.

Discovered at 11pm that the sheets had not been changed on the bed. No one answered front desk phone. Had to go downstairs, ring service bell to get assistance. Was handed clean sheets. Had to make our bed ourselves at 11:30 or so.