第十綠洲旅店(The 10th Green Inn)

The day of my trip. The people i was goes to visit called and said they tested positive for Covid. I called the 10th Green. They said they would cancel my reservation. But Trips.com would not cancel the reservation or refund my money. I will not use Trips.com in the future.

Proprty online adveretisement totdally misleading. No breakfast offered. Coffee was instant coffee, No Decaff, No Ice Machine. Property in in dire need of maintinance. No 24 hr desk. May have been beset in city but was terribly lacking care. DEFINITELY would not stay there again. Would stay in another city and drive back and forth for the needed time there!!!!!

Hotel was old, but overall was clean and bed was very comfortable. The website said it included the breakfast, but when I checked out in the morning at 7AM, the lobby was locked. It was really surprising, maybe because it was New Year.

It was a good location for us, and the manager was very good. She was very responsive, pleasant, and communicated well with us. However, the plumbing and electricals issues need a serous updating. Bathroom was fairly clean, but the sink's water dripped continuously; the shower was difficult to turn off. I wish I could say more positives. The outside was clean.

Poor quality everything. Old everything. Needs to be updated to at least the 90's. Better stairs and hand rails need to be installed. No handicap.access.

There were many pluses and minuses for our stay. We checked in about 8:00 pm and noticed an odd smell at the front desk-assumed the manager was cooking something. The smell got worse to the point of getting up at midnight and spraying my pillow and the room with my perfume. Not sure what it was…boiled cabbage? The shower and curtain looked brand new and clean. The room was nicely decorated and the bed comfortable. Night stands were beyond worn out. The blinds and hair dryer had an inch of dust. Breakfast was a single packaged danish. No fruit. No juice. We checked out after one night. I’m a light sleeper and could hear small dogs growling several times at night and we didn’t want to risk another smelly night. The smell was gone in the morning (I think our room was above the manager’s. )

Looked run-downed and not clean The carpet in the room might have been clean but with a lot of dirt. Furniture were a joke, old and worn down. The room did come with breakfast, if you consider a wrapped low quality pastry from Costco and oat-nut bar breakfast.

Stains in microwave and toilet. Refrigerator was barely cold. The bathroom door was not a traditional door, rather "barn door" that hung from the top on a rail. When I proceeded to use the bathroom, I proceeded to open the door. Suddenly the door jams and starts to fall forward onto me. Good thing I caught it before it landed on me.

Staff was courteous and friendly. The water in the room sink didn't work. The area outside my room looked like a dump site for sandbags. However, it was just for one night.