住宿方回覆: Thank you for taking the time to share your detailed review. We're delighted to hear that you enjoyed our prime location close to the cruise terminal, local night market, and the convenience of nearby shopping and dining options. It's great to know that our lounge provided a comfortable spot for you to unwind. We appreciate your kind words about our staff's responsiveness to your needs.We apologize for the noise issue you experienced during your stay. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more peaceful stay in the future.Kindest Regards,The Abbott Boutique Hotel Team
住宿方回覆: Hi Jayclause,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay did not meet your expectations. We appreciate your comments regarding the cleaning service and the room lighting, and we will definitely look into improving these aspects to enhance the comfort of our guests. Regarding the corridor lighting, we are examining alternative solutions that ensure safety without disrupting our guests' rest. Regarding the room service, as stated in our Welcome letter, we offer room service every second day, but if guest needs daily, it will be done once door sign is put up.Your comfort is extremely important to us, and we are committed to making sure your next visit is more relaxing and enjoyable. Warm regards,The Abbott Boutique Hotel Team
住宿方回覆: Thank you for your positive feedback! We're delighted to hear that you appreciated the cleanliness, facilities, and complimentary treats at our hotel. It's always our goal to ensure our guests have a comfortable and enjoyable stay. We look forward to hosting you again soon!Warm Regards,The Abbott Boutique Hotel Team
住宿方回覆: Thank you for your feedback. We sincerely appreciate your comments and look forward to the opportunity to host you at our hotel in the near future. We are committed to ensuring your stay with us is comfortable and memorable.
住宿方回覆: Thank you for your feedback. We sincerely appreciate your comments and look forward to the opportunity to host you at our hotel in the near future. Should you have any further questions or special requests, please feel free to reach out to us.
訪客用戶
入住於 2024 年 3 月
獨自出遊
6 則評論
5.0/5
超棒
發布於 2024 年 4 月 8 日
非常棒,建議入住
住宿方回覆: Thank you for your feedback. It means a lot to us. We eagerly anticipate the chance to welcome you to our hotel soon. If you have any additional questions or specific requirements, please don't hesitate to contact us. Our team is dedicated to ensuring your stay is both enjoyable and memorable.
住宿方回覆: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our amazing service, clean rooms, and great location. We look forward to welcoming you back for another excellent stay soon!
BradleyElborough
入住於 2023 年 5 月
獨自出遊
1 則評論
5.0/5
超棒
發布於 2023 年 6 月 11 日
優越的地理位置(5星級)非常中心。
明年在凱恩斯時還會住在這裡!
原文以 Google 翻譯
住宿方回覆: Thank you for the excellent feedback! We're thrilled that you found our location in Cairns to be superb and central. We look forward to welcoming you back next year for another great stay! Safe travels until then!