靠近凱恩斯Fogarty Park的飯店

We recently spent two nights at the Pacific Hotel Cairns and found it to be good value, well located and clean. The room was modern and the beds really comfortable. The only downside was the view onto the parking lot but we didn't book to enjoy the view from the room so that was fine. Also have a nice buffet breakfast at a reasonable price. We look forward to going back again soon.

這間酒店位置非常好，到碼頭只需要5分鐘，非常方便參加水上活動，而且有很多活動也在碼頭附近集合，值得推薦。房間很大有兩張雙人床，提供的沐浴用品質素也很高，這間餐廳的自助早餐非常豐富，一定不要錯過。

很滿意，陽台上看到很美的海景，下面就是港口，出海來回太方便了，樓下附近的餐廳味道都很贊。本來訂的是雙床房，前台安排的這間雖然是大床，但是景色更好，很貼心加了床，所有的一次性用品都準備了三件。

酒店位置不錯，房間也很乾凈，站在陽台上就可以看到海，步行十分鐘就到碼頭。 這次正好趕上昆士蘭的風暴，機場和道路封閉，好幾天景點都不開，還好第三天晴天在小鎮裏漫步休閑還是挺不錯的感覺，最終還是能去綠島浮潛游泳。

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!

1) 真是噩夢般的入住。我下午6:30到達旅舍,意識到沒有接待,只能使用Goki進行入住。但是,在輸入我的確認號碼後,我收到了Goki的通知,說“沒有預訂”。我震驚了,不斷向旅舍內的陌生人尋求幫助。當我得到解決的時候,已經是晚上8:30了,我餓死了。 雖然小木是一個簡單的系統,但是無論到哪裏,你都需要帶上你的手機,甚至去廁所(如洗澡)(左1%)而我必須從其他人那裏借充電器來快速充電。 我的房間沒有窗戶(單人間),空調溫度超出我控制 4)接待處每日只開放至下午二時,其後你須致電酒店進行家政服務。如第一時間有需要,請留意有關方向、興趣地點等。 5)地理位置優越,但我認爲今後我不會向朋友推薦這家旅舍。

This is definitely a place that is orientated more towards families rather than couples. What was good was the friendly staff throughout the resort, the food and beverage service and the convenient underground parking. Stayed in a deluxe king room on the fifth floor overlooking Cairns city which appears to have been recently upgraded. Room smelt damp on entry and after the first shower it was evident why. It is hard to believe that someone designed the shower so that water flowed directly onto the floor and out into the living area even when you had the least amount of water flow possible. Wee bit of a design flaw I would suggest. Also, when booking a King size bed it would be a good idea to ask guests if they want a second bed in the room along with connecting rooms. I personally have no wish to have connecting rooms unless I am staying as a family. This door along with the front door were not particularly well sealed and you could here plenty of noise from outside and next door. The balcony is marketed as being intimate in yet has one chair and being a connecting room has nothing between you and your neighbours balcony. Hardly intimate. Based on the reviews I am sure this place is perfect for families however, there are better choices for couples elsewhere in Cairns.

剛剛在這裏度過了3個美好的一天。自2010年左右以來,我們一直是雅高會員,這是我們住過的最好的雅高客房。我們有一個高級豪華特大牀套房,在6樓享有水景。房間設有陽台,雙人洗手池,獨立衛生間,大浴室,空間很大,種植園百葉窗。特大牀很舒服。酒店樓下的停車場從大堂電梯非常方便,價格非常合理@每天12美元。前台工作人員很友好,樂於助人。客房服務工作人員和商家早餐咖啡廳的工作人員都很棒,特別是Tori和Jamie。商家咖啡廳的食物非常好,但菜單上只有熟食選擇。如果需要,穀物,果汁和酸奶都可以提供。我們更喜歡自助早餐,因爲它可以選擇部分和物品。在抵達時,我們非常感謝冷飲,免費一瓶葡萄酒。我們從悉尼出發的捷星航班改期,到達10.00am,而不是1.30pm。到達爾曼礁後,工作人員優先考慮我們的房間提供服務,並讓我們在11.30am進入我們的房間,而不是在2.00pm正常入住。很棒的服務!謝謝

Good location, and only a short walk from shops, bars, restaurants and the reef cruise terminal. Large rooms with all things you would need for a short stay although the room we stayed in was dated. I believe there is a room modernisation programme on the go. Quite noisy at night, not sure if it was coming from the hotel bar area on floor 3 or from a nearby establishment. Our room was on floor 10 and even with the balcony door closed it still kept us awake. Staff were pleasant and helpful and rooms serviced daily. We booked this hotel in July 2022 with breakfast included. It came as a surprise to us when we took breakfast on the first day that we only had limited choice from the menu. All other items including larger breakfast items, juice and coffee were charged extra. Due to time limitations on the first day we left it till later to complain. Reception explained that there had been a change of management and had discontinued the buffet breakfast in favour of an al a carte one. They phoned the restaurant and authorised full breakfast free of charge for us. As we had paid cash for extras the previous day, this was now lost. We always check booking.com and trip advisor reviews before making reservations. My advice would be to ignore those prior to July 2022 and especially ones that mention breakfast.

We arrived at the hotel around 1.30pm and we were able to check in straight away, the girl on reception was very friendly and explained where our room was as there are 2 towers . We were on the 10th floor with a city view. Our room was very clean and the bed was very comfortable. Loved how they are helping with environmentally keys for your door which are just round bamboo disks and also having no plastic bottles in the fridges, just glass bottles. All tv programs were free so we’re able to watch new release movies and free wifi . We had booked a holiday package , so we also had free car parking and a $250 credit to use at any of their hotels . Would definitely stay here again .