交流飯店(The Coal Exchange Hotel)

I paid for a king bed but got two single mattresses pushed together. No phone in the room to connect with the receptionist. That being said, the food was good and the bar excellent.

I’m so glad we decided to stay at The Coal Exchange Hotel in Cardiff. I’d been given the very important job of finding a place to stay overnight for my friend’s special birthday. I didn’t really know where to start, so I compared prices of hotels in the area. I was surprised to find that the ‘budget’ hotels Premier Inn and Travelodge were no cheaper than The Coal Exchange for the given dates! I had a look at the photos and reviews and it looked perfect for a special occasion. It was steeped in history with the interior design staying true to the period in which it was built. Originally, as there were five of us, I had booked the sextuplet room. It looked amazing and we were all really excited about staying there. Unfortunately though, due to maintenance work being carried out on that part of the building, we had to change our plans to three double rooms right next to each other. The rooms were beautiful. Floor to ceiling double windows, opulent wallpaper, ornate period furniture and a lovely comfortable centrepiece bed. The bathrooms had gorgeous jacuzzi baths and stone basins. The following morning we had a delicious breakfast in Culley’s Restaurant situated inside the Coal Exchange. The staff here are very friendly and go out of their way to ensure you have the best stay. Can’t wait to go back.

It was a great night. Very clean and convenient for anyone visiting Cardiff city. Will recommend the everyone

The room was decorated very nicely and was large, beds were very comfy. Bathroom was nice with a jacuzzi bathtub and rainfall shower head. Hotel was clean, felt very safe and staff were very friendly.

Great location for cardiff bay. Building has Massive historic importance. Work continues to rennovate it. Our 2nd visit Would recommend a stay here

獨特的客房位於美麗的歷史建築中。很有個性！按摩浴缸絕對是加分項。我碰巧住了一個晚上，那裡有一個電視攝製組在街角拍攝，所以我聽到很多喊叫聲持續了一個小時左右，但這不是酒店的錯。這實際上有點有趣（如果一開始並不令人吃驚，因為他們正在拍攝一個虛構的犯罪現場）。我喜歡我房間裡時髦的裝飾（很多橙色！），距離威爾士千禧中心和其他加的夫灣景點僅幾步之遙，非常方便。前台工作人員很友好，整體體驗是積極的；我肯定會再呆在這裡！

辦理入住手續的工作人員和餐廳工作人員都非常樂於助人和友好。房間很可愛，雖然浴室很冷。酒店忙於舉辦看起來很棒的**派對。不幸的是，我們沒有參加派對，需要睡個好覺，因為我們第二天要開車很長時間。我們沒有收到這個，因為我們直到午夜才聽到迪斯科舞廳的聲音，然後被其他客人在夜間和凌晨返回他們的房間打擾了。

不管它的營銷方式如何，根據我的經驗，不幸的是這家酒店確實無法提供。房間裡的溫度要么很冷，要么悶得可笑，因為唯一的供暖選擇是老式的空間加熱器。床很不舒服——我訂了一張特大號床，把兩張單人床拼在一起，沒有床罩，床罩在晚上開始分開。房間裡滿是灰塵，這在任何年代的房產中都很容易發生，但增加了一種普遍的不潔和年久失修的感覺，牆紙剝落，窗台上散落著煙頭，浴缸裡的噴頭壞了，浴缸裡也有幾個我到的時候裡面有頭髮。我住的房間的浴室可能很難正確清潔，因為沒有可移動的淋浴噴頭（只有瀑布式固定裝置）。我房間裡的電視無法加載衛星或數字頻道，當我向前台報告此事時，有人在我不在房間的時候上前解決了這個問題，但問題沒有得到解決，因為無法加載頻道在我逗留期間。一天晚上我叫了客房服務，雖然食物不錯，但我等了一個半小時，因為直到一個小時後我追到接待處，訂單才送到廚房。 雖然所有員工都非常友好，但他們很少能夠及時或實際解決我提出的任何問題。酒店本身很不舒服，氣氛很差。不會再入住。

酒店很漂亮，仍然根據我們所看到的做一些工作，但我們的房間在另一邊，裝飾很可愛，浴室配有噴射浴缸和雨林淋浴。非常寬敞，復古時尚浪漫的風格，一定會再次入住。接待處的詹姆斯在抵達時非常友好。