Do NOT book this hotel - consistent terrible subpar service (provide wrong info, didnt communicate essential info, SILENT TREATMENT, slow service, wrong shuttle bus despite verifying twice with 2 different staff, only take down my cocktail order but I didnt get to hold/drink my order) from the reception, guest relations and concierge teams (many staff around but they are really bad at their jobs).
No one takes ownership - talked to 3 different hotel managers (face to face) but new mistakes appear.
Belmond's service -> avoidant style (ZERO follow up from any manager, each said I already spoke to the previous).
Lousy service experience. Utterly disappointed.
Good points - convenient location: (the only hotel) inside Brazil's Iguazu park (but service deteriorates due to no competition) and an excellent spa experience.
Alternative to stay inside Iguazu park - stay at the hotel inside Argentina's Iguazu park.
Hôtel parfaitement situé proche de l’aéroport et de l’entrée du parc.
Personnel sympathique et qui a tout fait pour que le séjour se passe bien.
Dommage la plupart des chambres n’ont pas de belles vues. Mais le parc et la piscine sont au top.
Je recommande cet hôtel
Our stay here was lovely value for money there were many things to do here and with having a great pool and health spa this was a relaxing break. With a poolside bar and two pools one very secluded it catered for a range of individuals. Would definatly stay here again cant fault the hotel a really lovely place. The airconditioning was amazing and the staff were very professional thankyou
Nada a reclamar, recepção super atenciosos, tudo super organizado, a limpeza é perfeita, e o café da manhã é o mesmo durante os 5 dias, muito simples, porém é agradável!!!
BBryce van de Laar如果您想從巴西和阿根廷一側觀賞伊瓜蘇瀑布,Bogari Hotel 是一個不錯的住宿地點。平台上的人評論說服務品質很高,我完全同意。前台工作人員耐心、幽默地回答了我們所有的問題,讓我們的住宿感覺更加溫馨。房間乾淨寬敞(雖然有點暗),樓下的義大利餐廳還不錯(份量很大)。我建議沿著街道散步,前往眾多敘利亞/黎巴嫩餐廳之一,那裡的品質優良,沙威瑪也令人滿意。早餐是該地區的典型早餐,包括各種蛋糕、番石榴產品和pao de qeijo。我們在一樓的熱水浴缸裡度過了一個愉快的下午,這真是一個驚喜。
JJoão Pedro CamachoComfortable and spacious room. A bit old to be honest, but everything works. But not the WiFi 😕 water pressure is very good, breakfast is great. If you are visiting the falls, talk with the reception for advice.
EElizHotel bem localizado, perto do terminal central da cidade! Região com boas churrascarias e outras opções de alimentação! A estrutura do hotel é bem cuidada, tudo muito limpo! Estivemos hospedados em razão da maratona internacional, e como a saída para a corrida de manhã era antes do horário do café da manhã, disponibilizaram um kit com um lanchinho para os atletas!