貝斯特韋斯特安納海姆布埃那公園SureStay飯店(SureStay Hotel by Best Western Buena Park Anaheim)

Clean room, would stay again.

PESIMA EXPERIENCIA. EL PEOR HOTEL EN EL QUE NOS HEMOS HOSPEDADO CUANDO VAMOS A DISNEYLANDIA, NO HACEN LIMPIEZA EN LAS HABITACIONES, NO TIENE TOALLAS PARA TODOS LOS HUESPEDES Y SOLO PONEN DESAYUNOS PARA 20 PERSONAS COMO MAXIMO, CUANDO TIENEN LLENO EL HOTEL Y NO RESURTEN RESERVAMOS 2 HABITACIONES, 1 PARA 4 HUESPEDES Y 1 PARA 2 HUESPEDES POR 7 NOCHES PRIMER NOCHE NO HABIA TOALLAS SUFICIENTES PARA TODOS LOS HUESPEDES, AL SOLICITAR EL COMPLEMENTO NOS DIJERON QUE NO TENIAN TOALLAS, LES SOLICITE QUE EXTRAJERAN DE OTRAS HABITACIONES Y ME DIJERON QUE ESTABAN LLENOS Y QUE NO TENIAN Y CON 3 TOALLAS NOS TUVIMOS QUE SECAR LAS 6 PERSONAS. A LA MAÑANA SIGUIENTE A LAS 8:00 A.M. FUIMOS A TOMAR ALIMENTOS Y YA NO HABIA, FRUTA, LECHE, MANTEQUILLA, MERMELADAS, SOLO HABIA ALGO DE CAFE, 6 PANQUECITOS MINI, 4 REBANADAS DE PAN DE CAJA Y 4 SOBRES DE AVENA Y UN POCO DE CEREAL Y YA NO RESURTEN, CUANDO EL HORARIO DEL DESAYUNO ES DE 7:00 A 9:00 A.M. Y EN LA RECEPCION NO HAY NINGUN RESPONSABLE A QUIEN RECLAMARLE. EL SEGUNDO Y CUARTO DIA NO HICIERON LA LIMPIEZA EN LAS HABITACIONES Y TAMPOCO TENIAMOS TOALLAS PARA TODOS LOS HUESPEDES TODOS LOS DIAS AL LLEGAR EN LA NOCHE AL HOTEL ERA IR A RECLAMAR A LA RECEPCION NO TIENEN PERSONAL SUFICIENTE PARA HACER LA LIMPIEZA DE LAS HABITACIONES NO TIENE TOALLAS SUFICIENTES Y LAS QUE TIENEN SON MUY VIEJAS, PEQUEÑAS Y DE MALA CALIDAD. NO PONEN SUFICIENTES ALIMENTOS PARA TODOS LOS HUESPEDES PARA EL DESAYUNO, SOLO PONEN PARA UN 10% DE LOS HUESPEDES DEL HOTEL

The receptionist was really nice and helpful. However, the room didn’t have enough towels, we ended up using face towels instead. The sheets were dirty (lipstick stains). Also, the pillows didn’t look clean as well. Not many options for breakfast. Good location tho, specially if you are going to Disneyland.

Goed hotel om te slapen maar het ontbijten is waardeloos. Geteld paar sneetjes brood klaar gezet en broodrooster die deels defect is maakt het niet aantrekkelijk om daar te ontbijten.

Do not stay here. It is run down and unsafe. We did not stay overnight. We went and got a hotel at the Fairfield Marriott and it was much safer. Pool and hot tub are not functional and it's dirty. Cigarettes everywhere and acrylic nails.

Very bad. We stayed for three nights, never did the room service even after repeated requests. Two days in a row I went collected the towels from lobby and informed about missing room service. Looks like the hotel is maintained by cheap tricks in saving money without bothering customer service. Though it say they offer breakfast, it is horrible in providing the food items in break room. Though there were so many guests waiting for food, they are making sure with limited or no supply so that customers can leave.

I will never stay at this hotel again. No trash cans in the rooms, pillows are flat, Bed frames are bigger than mattresses so when you hit them they make all kind of noise, the staff only cleaned our room 1st day after that, left towels no soap or shampoo and conditioner no lamps in the rooms only glaring overhead lights, staff was rude, continental breakfast no coffee. Coffee spilled on floor no cleanup. No one behind glass. No food at all. It was all gone No one to monitor the situation. Trying to check out. Waited 30 minutes finally someone showed up and was very rude when I asked for a receipt. Terrible terrible place

朝食も無料で食べられる。 ベッドもバスルームも清潔。