阿比海灘度假村的評論

We were looking forward to staying here, unfortunately not worth the money we paid. Our two bedroom apartment was approx $760 for the night and not worth the money. We have had a lot better for half the price. The rooms and furnishing were dated, the ensuite was averagely clean and had random stickers on furnishings, the fridge was extremely noisy. There were plastic and metal shavings on the floor of the shower. Would not recommend at the price that we paid. Would have been amazing in its day but overall very dated. Yes we are being picky, however for the most money we have ever spent per night on accommodation, it rates very poorly as there are much nicer places to stay.

房間是別墅式的兩房一廳，其中一個是套房，房間比較大，陽台外面是湖，離海邊大約一百米，附屬有網球場，游泳池，免費停車。周圍環境很好。另外值得特別表揚的是前台服務人員，因為我們當天航班取消，衹有改成遲六小時的航班，到達柏斯已經晚上十點多，在機場取車開到該酒店已經半夜一點，前台服務員仍然熱情接待我們，並允許我們遲一小時退房，在此謹借貴平台表示謝意。

Overall we liked the stay as it was nice ambience and location. We had few suggestions, the kitchen exhaust was not working in our room. It would have been great if there were written instructions via email or pamphlet regards to our stay in regards amenities, usage of things. Over the phone conversation we had asked for double beds in all the rooms but were provided with only one double bed during our stay the rests were single bed.

Service was great, had loads of fun in the pool, food was really good- both nights we had dinner at The Atrium. Will definitely be going back, might even take the kids next time

No tv, not working but was replaced .No Foxtel, Room was dirty especially spa bath.Internet only worked about 10% of time.The sauna not working . We have been going there for 2 years about 4 times a year, the sauna has never worked during this time.Shower leaked water under shower door.This is the first time during our stays there we haven’t eaten at their restaurant.This resort has deteriorated in quality over the past 2 years, in my opinion it has gone from a 4 star to a 2 star.The outside stone work is looking very tired. The whole complex needs a lot of money spent on it to bring it back up to its former glory.It is not value for money anymore in its current condition.

I will never ever stay here again . Firstly we arrived at 3pm (check in is 2pm) they then advised our room wasnt ready . Others were also advised of the same thing and we were all given a drink voucher to go to the cafe . That was fine , but then an hour went by , and the could not tell us how long it would be for our room to be ready . So we took off into town for dinner , we were then called at 5:40 to say that our room was ready . So we waited over 2 and a half hours ! We then got to our room only to find the aircon was leaking and the carpet was absolutely soaking , and there were stains/blotches on the bed covers . So we advised the front desk , went for a swim in the pool whilst they dealt with the issue. We then were told we had to move rooms , and it was a downgrade, they offered us free breakfast for the downgrade as the place was fully booked so there wasn’t really anything else we could do . The new room smelt musty and again the carpets were damp , as I believe the shower/bathroom must leak under the floorboards. I did advise the for desk that it’s a health concern as mold is definitely growing in the rooms . You can tell it’s been like that for a long time as the carpet colour along the wall are black . Such a shame cos the pool facilities are amazing , and the location. But it’s is absolutely run down and dirty .

我們對住宿非常滿意！離海灘很近，工作人員非常友好，樂於助人。

We have stayed here for three nights and luckily we have upgraded to 2BR beach view. Every day I had morning walk at beach side, so lovely to stay at Abbey beach hotel. So quite, I can heard bird sing, duck voice. Will come back again someday

酒店環境度假太棒了，泳池很乾凈，房間乾淨，做飯聚餐太棒了，做飯工具齊全，很適合居家親子度假活動。

到達並受到熱烈歡迎。關於去哪裡找到我們的公寓的清晰說明。由於鄰居佔用了不只一個車位，我無法將車停在指定的地下停車位。所以我們只好把車停在離我們公寓更遠的地方。至少我們可以停車！我們的房間在樓上，但我預訂了底樓。沒關係！乾淨整潔。由於那天晚上暴風雨的影響，前臥室非常吵鬧。由於噪音，我女兒不得不換臥室。床很舒服而且溫暖。退房時我遇到了一位更好的服務生。總的來說，這是一次愉快的住宿。這家旅館不是全新的，看起來確實有點舊，但並不像我住過的一些地方那麼糟糕。我會向家庭推薦它，因為它很容易找到，並且可以輕鬆前往巴瑟爾頓及其所有景點。

Staff is really friendly and cooperative in all ways and helping hand

房間寬敞乾淨，從度假村到海灘的小路特別美麗。

The resort was nice with a lake and multiple pools. The location was convenient as it was close to local shops and 24/7 reception was good.

Last time there I gave them the benefit of the doubt. This time however, nothing had changed, it was horrible! Three vertical blinds were missing in the suite, Air conditioner not working properly and no paperwork to show how to fix; No menu for restaurant - had to go down to reception to get them to print one off for me; no towels provided on second day, Spa Bath was unserviceable as pain in bath was flaking; mattress on the bed appeared to have collapsed on one side and made sleeping on it very uncomfortable; Had a meal in our room on the first night (Caesar Salad); this was terrible and the parmasan cheese was cheap tin cheese and hard as a brick. When we checked out we attempted to pay with cash. This they refused stating that the motel was cashless. They then charged me a surcharge for using a card. RIP OFF! They have seen the last of me. Recommend that all should avoid the Abbey Beach Resort. It is very second rate and the service and facilities are shocking.