住宿方回覆: Dear value guest,Warm greetings from Tara Angkor Hotel!Thank you very much for taking the time to share your recent experience with us. We are truly delighted to hear that you enjoyed our rich and varied breakfast offerings, as well as the helpful and attentive service provided by our staff. Your kind words are greatly appreciated and will be shared with the team as a source of encouragement.At the same time, we sincerely apologize for the areas where we fell short of your expectations, particularly regarding the room cleanliness and the condition of the bathroom and air conditioning. Please be assured that your feedback has been forwarded to our housekeeping and maintenance teams for immediate attention and improvement. We are committed to providing a comfortable and pleasant stay for every guest, and your comments help us to do better.We are glad to know that you still found value in your stay and would recommend our hotel to others. It was truly a pleasure having you with us, and we hope to welcome you back again in the near future with an enhanced experience.With warm regards,Bunthorn
住宿方回覆: Dear LIU, XUANQI,Thank you for taking the time to share your feedback following your recent stay with us.We're delighted to hear that you enjoyed our convenient location and appreciated the added value of our swimming pool and complimentary breakfast. It's wonderful to know that our hotel provided you with a comfortable and affordable base for exploring Angkor Wat.While we understand your comments about the hotel's style, we hope the charm and service of our property contributed positively to your overall experience. Your feedback is truly appreciated and helps us continue to improve.We look forward to welcoming you again on your next visit to Siem Reap.Best regards,Bunthorn
住宿方回覆: Dear Valued Guest,Warm greetings from Tara Angkor Hotel.Thank you very much for sharing your feedback following your recent stay with us. We truly appreciate your kind comments regarding our convenient location and the friendliness and helpfulness of our team. Your recognition means a great deal to us.Please accept our sincere apologies for the inconvenience caused by the maintenance issue in the bathroom. Kindly be assured that your comment has been shared with our Engineering team for immediate inspection and corrective action. Maintaining the comfort and quality of our facilities is a top priority, and your feedback helps us improve.We genuinely value your observations and hope to have the opportunity to welcome you back for an even more comfortable and enjoyable experience in the near future.With kind regards,Bunthorn
住宿方回覆: Dear XIA/QIAN,Thank you very much for taking the time to share your wonderful feedback with us.We are delighted to hear that you enjoyed our spacious and well-equipped facilities, as well as the cleanliness and comfort of your stay. It is also great to know that our convenient location next to one of the largest supermarkets in Siem Reap added value to your visit.We are especially pleased that you enjoyed our breakfast selection, including both Western dishes and pho. Your kind comments truly encourage our team to continue delivering excellent service and memorable experiences.We sincerely appreciate your support and hope to have the pleasure of welcoming you back again soon.Best regards,Bunthorn
住宿方回覆: Dear value guest, Thank you for leaving us a 5-star review on Trip.com. We much appreciated for your high praise and are ecstatic that your stay with us was a memorable one. We are happy to hear that you enjoyed our facilities and accommodation. Our team continually strives to provide quality service, and feedback like yours motivate us to keep going. We hope to have the pleasure of welcoming you back in the future. Tara Angkor Hotel ,Bunthorn
訪客用戶
無窗一室雙床或大床房
入住於 2025 年 9 月
好友出遊
1 則評論
10/10
超棒
發布於 2025 年 10 月 8 日
Amazing hotel, staff was extremely nice, place is clean. Great food! totally recommend
翻譯
住宿方回覆: Dear Valued Guest,Warm greetings from Tara Angkor Hotel.Thank you for taking the time to share your kind words with us. We are truly delighted to hear that you had a very satisfying stay and enjoyed your experience at our hotel.Your positive feedback serves as a great motivation for our team to continue delivering excellent service and memorable experiences to all our guests.We sincerely look forward to welcoming you back to Tara Angkor Hotel on your next visit to Siem Reap.With kind regards,Tara Angkor Hotel Management Team
Clean room, good breakfast but additional charge $5 for children 5 years and above
翻譯
住宿方回覆: Dear Value guest,Thank you for taking the time to share your feedback following your recent stay with us.We are delighted to hear that you enjoyed the cleanliness of our rooms and the quality of our breakfast offerings. Your kind words are truly appreciated by our team.Regarding the additional charge for children aged 5 and above, we understand your concern. Please allow us to clarify that this policy is in place to help cover the costs associated with breakfast and other amenities provided during the stay. We do our best to communicate this in advance through our booking channels and at check-in, and we apologize for any inconvenience this may have caused.Your feedback is very valuable to us, and we will continue to review our policies to ensure a fair and enjoyable experience for all our guests.We hope to welcome you and your family back again in the future.Warm regards,Bunthorn
住宿方回覆: Dear Valued Guest,Warm greetings from Tara Angkor Hotel.Thank you for taking the time to share your kind words with us. We are truly delighted to hear that you had a very satisfying stay and enjoyed your experience at our hotel.Your positive feedback serves as a great motivation for our team to continue delivering excellent service and memorable experiences to all our guests.We sincerely look forward to welcoming you back to Tara Angkor Hotel on your next visit to Siem Reap.With kind regards,Tara Angkor Hotel Management Team
Samnang Cam
無窗一室雙床或大床房
入住於 2025 年 4 月
家庭出遊
2 則評論
10/10
超棒
發布於 2025 年 5 月 5 日
Very clean and nice hotel, close to Angkor Wat
翻譯
住宿方回覆: Dear Bong Samnang,Thank you very much for your kind words and for taking the time to share your experience. We're delighted to hear that you found our hotel clean and conveniently located near Angkor Wat.It was a pleasure to have you as our guest, and we hope to welcome you back again in the near future for another enjoyable stay.Best Regards,Bunthorn
Xingzhe_HENRY
高級房
入住於 2025 年 3 月
獨自出遊
51 則評論
10/10
超棒
發布於 2025 年 4 月 20 日
乾淨整潔,交通便利,早餐品種豐富。
住宿方回覆: Dear Xingzhe,Thank you very much for taking the time to share your positive feedback. We’re delighted to hear that you appreciated the cleanliness and tidiness of our facilities, the convenience of our location, and the variety offered at breakfast.It’s always a pleasure to know that our efforts contribute to a comfortable and enjoyable stay for our guests. Your kind words are truly appreciated and serve as a great motivation for our team.We look forward to welcoming you back on your next visit.Best regards,Bunthorn