蒙巴薩附早餐的飯店

我的訂單含入住當天晚餐和次日早午餐，晚餐還是不錯的，早餐沒去吃，說說午餐——酒店入住時間是13:00開始，退房時間是次日10：00，我的午餐就這麼被“貪污”了，是否要退款？酒店環境還是不錯，院子裏游游泳，還有猴子、蜥蜴、各種鳥類……離沙灘很近，晚上很愜意。服務也不錯。用餐不允許穿短褲，回房間換的長褲，要紳士風度，可以理解。清晨可以看印度洋日出，贊一個！房間裏都是英式插頭，衹有洗手間裏有一個雙孔的中式插頭，建議自備轉換插頭。

7 月 22 日是我的生日，我決定在 Voyager 給自己一次單獨的犒賞。我的經歷真是太棒了。 -我比規定時間提前入住，但我受到了熱情的接待，幸運的是，我提前分配了一間房間。 - 我住宿期間的亮點：我的男朋友從遠方為我策劃了一個驚喜，而且他的組織工作非常出色，阿米娜的策劃工作做得非常出色，她做得非常快樂和熱情。贈送蛋糕的舞者們真的不遺餘力地幫助呈現驚喜，並拍攝並分享了適當的高清照片。我的男朋友經常更新訊息，他們確保我整天都感到舒適和快樂。 後來我見到了阿米娜，她非常急切地告訴我，她有多興奮能為我策劃一個驚喜。她真是個寶貝：航海者，你們的員工非常專業而且可愛。他們確實讓我的住宿物有所值。 - 擁有三個游泳池也使人們能夠在不同地點獲得不同的體驗，一天中的任何時候都有游泳池活動，因此可以保證人們在游泳池裡不會感到無聊，一切都令人興奮和有趣。 - 食物：種類繁多，每一種味道都是一流的。 - 飲料：無限供應的飲料非常值得。 景觀：位於海濱，您不會失望，寧靜的景觀讓您遠離內羅畢的快節奏生活，感到平靜和舒緩。 - 我退房時也沒有被催促，但我退房晚了。 -我很感激航海家號在我生日那天帶給我的體驗。 🥳

房間還可以，但是有一些蟲子，螞蟻。衹給一個房卡差評，空調沒電了也無法運行，每天從外面進去很熱。酒店直通public beach還是比較方便的。可以隨時下海。

I enjoyed my stay at the hotel. Excellent location and very friendly staff. The food was also so delicious. I checked in on my birthday and I happened to mention while checking it at the from desk. The hotel was kind enough to surprise me with cake at dinner. That absolutely made my day. Forever grateful for that . The only issue was that there was a lot of furniture in the room making it cramped up yet it was a spacious room . The hotel can also improve on cleanliness in unseen places such as under the beds and tables. Other than that, I highly recommend the hotel their rates are pretty reasonable and there’s value for money.

乾淨衞生，靠近海邊，環境優美宜人，交通便利，黑人前台非常有耐心，我的英語水平不好，前台也沒有不耐煩，很用心。

喜歡各種泳池,非常適合孩子玩!父母可以讓他們累,度過安靜的夜晚。如果對孩子在海里打水漂不自信,這是與家人一起度假的不二選擇。

位置很寧靜。較舊的設施,有些破舊,但乾淨有序。建議多注意美化場地,在門口貼石膏和繪畫。工作人員很友好,有求必應。房間很舒服。空調工作得很好。淋浴最終帶來了溫水。我們每天有客房服務,有新鮮的毛巾和一瓶水。電視很好,但不是網絡電視。wi-fi有點斑點和慢。房間打開到一個俯游泳池的漂亮的露台。露台與另一個房間共用。在我們的情況下,隔壁有一個相當熱鬧的家庭。 游泳池維護得很好,游泳池區令人愉快。這是一個淺水池。

My experiences include both good and bad ones: GOOD: I checked in on 12th evening and booked for 1 night original on trip.com. Then I really had a good time there. Relaxed in my primitive stylish big room with sea view, sang karaoke with some of the staffs and clients there. The staff Victor is a talented rap singer👍🏻. One of the staffs named Junior (which is a very good staff) warmly helped me with online shopping. So I extended 2 days because of the very good mood at the very beginning. The extended 2 days were not paid by trip.com, but were supposed to be paid directly with POS machine when I leave. BAD: Bad things happened in the early morning of 15th June, when I need to rush to the airport. One of the staff(a different staff, not Junior, not Victor) speaks no English, go to take the POS machine very slow (let my Uber wait and I almost not able to catch my flight) and overcharged me twice the amount I should pay, because of wrong operation of POS machine. I found out this fact hours later when check my account I was not in Mombasa even Kenya. Another thing to mention, I informed almost every staff I know in Ziwa that I have to leave at 5am on 15th, so the 550KSH for restaurant should be charged before I go, either in the evening of 14th before they close, or in the morning of 15th, together with the extended 2 days’s room fees. But in reality, no one informed me, and I thought it was included in the final payment I paid by POS machine in the 15th morning. And then on my way, Ziwa contact me to ask for the 550KSH. I am out of Kenya, and I need to ask Kenyan friend to transfer me through m-pesa and then I pay her dollars. I kindly request Junior to help accelerate my refund process, and he promised to do so. I am currently waiting for the updates. But still, I don’t think these unpleasant mistakes should happened, which cause a lot of trouble, worries, a waste of time and effort, and excessive money on service fees, transaction fees and exchange rate losses. I am very upset and angry, because I am busy and in urgent need of money. These mistakes also reflect the deficit of ziwa’s general management and staff capacity building.

I love this resort it’s in front the beach and it was my second time to go there

它的位置非常適合前往機場,所以方便肯定是留在這裏的理由。工作人員都很高興,但房間可以使用空調,因爲它是一個炎熱的國家。他們在酒店內部樓下有餐廳,但選擇有限,早餐很普通,隔壁他們吃的餐廳,完全浪費時間和金錢。我們點了烤雞,等了1個小時才到達,當它做到的時候,它是乾的煮熟的雞,就像在橡膠靴上咀嚼一樣。我們無法完成餐,因爲它只是不能食用,而且按任何標準來說,根本不是一頓好飯。他們的冷飲不是很冷,他們沒有冰。哦,但對他們來說,有一個無知的DJ播放音樂更重要,所以我們聽不到自己說話。我們問得很好,如果他們能降低音樂音量,但我們的要求只是被DJ忽視了。這是一家餐廳,而不是夜總會,音樂對餐館來說太響了。所以我會給這個地方一個0星評級,因爲它是可怕的。