發布於 2025 年 1 月 6 日
Lambert_
I stayed at the nhow Hotel Berlin with friends for 6 nights around New Year's. While there were some positive aspects, overall, the experience felt quite inconsistent for a 4-star hotel.
The positives:
- The room was clean, and the beds were comfortable.
- Soundproofing between the rooms was good.
- The staff was very friendly and welcoming.
However, there were numerous issues that detracted from the experience:
- Reservation Mix-Up: I had specifically requested two single beds instead of a double bed, but this was not reflected in the room assignment upon arrival.
- Missing Amenities: Basic items in a hotel like bathrobes and slippers were missing from the room, and we were told to order them via room service. Unfortunately, the app didn’t work, and no one at the reception answered the phone despite multiple attempts on different days.
- Light and Noise Issues: While the rooms were soundproofed well from other rooms, we could hear everything happening in the hallway. Additionally, there was a gap under the door, letting light from the corridor into the room at night, which made it impossible to have complete darkness.
- Wellness Area: The wellness area was underwhelming. There was no jacuzzi, only a sauna and a hammam, and the hammam was out of service. The gym locker room lights stopped working after a certain time, and towels were unavailable later in the day.
- Misleading Information: A brochure in the room mentioned that phone chargers were available via room service. However, we were told at the reception that these were no longer provided for free and had to be purchased for €20.
While the hotel wasn’t bad overall, these recurring small issues added up and left us feeling that the service didn’t meet the expectations for a 4-star establishment. It’s a shame because we did enjoy our stay to some extent, but the lack of attention to detail was disappointing.
If I return to Berlin, I won’t rule out staying here again, but I’ll definitely check other options first.
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每晚起價:TWD3,120
發布於 2026 年 3 月 29 日
訪客用戶
酒店地點近Zoologischer Garten車站 又有多條巴士路線 交通十分方便 又有超市 麥當勞 KFC 酒店環境都十分滿意 順帶一提 訂房時有誤導成份令我訂錯了無障礙房間 因為訂的時候個房型名稱和普通房間名稱一樣 幸好酒店職員幫忙轉返做普通房間 整體都十分滿意
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每晚起價:TWD3,561
發布於 2025 年 6 月 14 日
RPSM
We recently stayed at The Circus Hotel in Berlin, taking two rooms for a short family trip. The experience was, in many respects, excellent. The location is ideal—central, with easy access to public transport and within walking distance of a huge variety of restaurants and shops.
Service throughout was truly commendable. Staff were attentive, friendly, and helpful at every turn. The hotel bar is a genuine highlight—stylish, welcoming, and well-stocked. We especially appreciated the honesty bar and terrace upstairs, which made for a beautiful, relaxed afternoon during our stay.
Breakfast was another strong point, offering a good variety of quality options in a comfortable setting. The rooms themselves are well-sized, clean, and nicely appointed.
However, there’s a major issue that any traveller should be aware of: there is no real air conditioning. What’s provided is what I would describe as a comfort cooling system—more symbolic than functional. During our stay, temperatures hovered around 25 °C during the day and 18 °C at night, yet the rooms remained unpleasantly warm. Both rooms had fans, and the windows had to be opened to let in any real cool air. It’s quite clear that the hotel expects guests to rely on the fans, which is not acceptable given the climate realities of Berlin summers.
This significantly affected our comfort and sleep. For travel between late May and early October, I would strongly caution against booking unless you’re completely indifferent to room temperature.
It’s unfortunate, because in almost every other respect, The Circus Hotel is a real gem. I genuinely wanted to love it, and in cooler months, I very likely would. But the absence of proper climate control is a deal-breaker in warmer weather, and it’s clear the hotel is aware of the issue—hence the fans in every room.
Pros:
• Excellent location
• Superb service
• Great breakfast
• Fantastic bar and terrace
• Generous room size
Cons:
• No air conditioning—only a weak cooling system and fans
• Rooms become uncomfortably warm even in moderate summer temperatures
Conclusion:
A brilliant hotel during cooler seasons. But for summer stays, particularly with children or light sleepers, the lack of proper climate control unfortunately outweighs the many positives.
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每晚起價:TWD3,135
發布於 2025 年 2 月 16 日|兩臥室公寓(3位成人和1位孩童)
訪客用戶
整體來說非常滿意,服務人員很親切,早餐很豐盛,走路2分鐘有地鐵站,走路約10分鐘有許多百貨商場可以逛街
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每晚起價:TWD4,595
Guest User
我在攜程上預付了錢就去了,除了現場差點要再付一次錢以外,服務很好,早餐很美味,退房後還讓我寄存行李,這點很好。如果您當天只要求提供早餐且認為價格昂貴,請告知我們。不過,工作人員很友善。
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每晚起價:TWD2,092
發布於 2025 年 7 月 17 日
匿名用戶
地理位置還可以,房間也還行,但是柏林有兩個名字一模一樣的酒店,地址不一樣,很容易搞錯的。我們同事就搞錯了,跑到另外一個酒店了。我和酒店反饋了,酒店説很多人都反應這個問題,但是他們覺得無所謂,誰叫客人不看清楚酒店地址。酒店這個態度是有問題的,雖説地址可以區別兩個酒店,但是酒店取名字不應該造成誤解,在明知道已經造成很大誤解的前提下,還在繼續理直氣壯的造成誤解。下次不會再住了。
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每晚起價:TWD2,988
發布於 2026 年 7 月 12 日
訪客用戶
住宿地點優越 設施齊全 有一個小廚房 但沒有廚員 最緊要係有冷氣 熱浪當日拯救世界 性價比高 自助check-in &out 比鄰地鐵站 剛剛好是A&B 區 邊界位 如果要搭地鐵 亦只需要步行十分鐘.附近有大型商場 有foodcourt 有超市 有dm 補給非常方便.
我覺得幾安全 附近全是住宅區
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每晚起價:TWD2,376
發布於 2024 年 9 月 11 日
訪客用戶
位置非常好,不過停車位不太容易預訂上,周邊因為挨着Uber Plaza,所以停車位不太容易找,可以停到旁邊Eastside Mall,封頂10歐。酒店環境和早餐都不錯。旁邊就是東邊畫廊,非常不錯的位置。
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每晚起價:TWD3,356
發布於 2024 年 11 月 10 日|雙床房
Sampedro
靠近連接柏林市中心和機場的 Sbahb 火車站。飯店雖不在市中心,但交通便利。樓下有一家 Lidl 超市。
我唯一不喜歡的是他們應該在辦理入住時通知所有顧客有關噪音的問題,聽到這麼多孩子在走廊上尖叫和關門是不正常的。房間裡有一些灰塵,特別是電視、角落或插座上,所以清潔得不太徹底。
然而,就品質和價格而言,這就是您收到的。
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每晚起價:TWD416
發布於 2026 年 2 月 15 日|高級雙人間
DavidMarquez
就性價比而言,這家旅館絕對是無可挑剔的。唯一令人不滿意的是新推出的自助入住系統,以及下午3點前根本訂不到房間。另外,iPad電池一度沒電,導致一些客人無法辦理入住或不得不等待……但由於自助入住系統還在初期階段,所以我沒有把這一點考慮在內。因此,我給這家飯店非常非常好的評價。
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每晚起價:TWD1,964