蓬塔卡拉科爾阿誇旅舍(Punta Caracol Acqua Lodge)

Coin de Paradis inoubliable! Piluchy et son équipe son incroyable. Forces: Hotel avec chambres sur pilotis à la hauteur des attentes. Même sans climatisation, les nuits sont venteuses et très confortables. Opportunité d’amélioration: restauration, l’équipe bénéfiecierait d’un chef digne de ce lieu de paradis. Il serait aussi bien de fournir des transports journaliers à la merveilleuse plage de StarFish à quelques minutes de bateau. Nous y retournerons sans doute un jour!

Hay que tener mucho cuidado. Lo único bueno de este hotel es la fotografía del anuncio. No hay aire acondicionado (la temperatura es de casi 35 grados y la humedad altísima) Cuando llueve, el agua se mete por los techos, mojando todo. Solo hay electricidad para un par de focos. La actitud del staff es muy negativa. Nada se puede! Yo tenía reservado por 4 noches pero sólo aguantamos 1 y nos cambiamos a otro hotel. Se negaron rotundamente a reembolsarme las 3 noches no ocupadas. Todo muy frustrante y desagradable!

Increible lugar para descansar y desconectar! Una vista increible, las cabañas son muy comodas, la comida es muy rica y el servicio es unico!! muy recomendado! Es una casa sobre una piscina! Estuvimos desde el viernes a domingo! los atardeceres son hermosos! Hay transprte desde el centro de Colon al Hotel de cortesía del hotel para tener en cuenta.

Estuvimos con mi pareja 12 días en el hotel y realmente fueron unas vacaciones excelentes. 1. La vista es preciosa 2. Recorrimos todos los puntos turísticos cercanos y ninguno superó a las instalaciones del hotel en cuanto a flora y fauna marina para hacer snorkel. Incluso hubo un día en que se avistaron delfines. (El hotel te entrega equipo de snorkel sin cargo extra) 3. Pese a que la zona del pueblo tiene bastante basura, el lugar donde se encuentra el hotel está muy limpio y eso se agradece. 4. El restaurante tiene comida deliciosa, con bonita presentación y todo muy fresco. 5. El staff es muy atento, no hubo un día en que no estuvieran con una sonrisa atendiendo a todas nuestras necesidades. 6. El lugar es extremadamente tranquilo y silencioso, es perfecto para desconect**** del mundo y relaj****. 7. Te asean la cabaña y cambian las sabanas y toallas a diario. Algunas cosas a tener en consideración: 1. Es un eco lodge por lo que no hay televisión ni aire acondicionado en las cabañas. Si hay wifi de no muy alta velocidad, pero nosotros pudimos ver netflix sin problema en nuestros teléfonos celulares. 2. Lleven repelente. Pese a que todas las camas tienen mosquiteros, sin repelente seguro que serán un festín para los mosquitos. 3. El agua es tratada, por lo que el hotel te entrega botellas individuales de agua para beber. Recomiendo comprar botellas grandes en el pueblo en caso de tener mucha sed. 4. Para la gente con cabello largo: el hotel no entrega acondicionador ni secadora de cabello, considero que el primero es necesario y el segundo no. 5. Existe lancha de transporte al pueblo 3 veces al día sin costo (con horario establecido), si quieren utilizar el servicio en horarios distintos tiene un costo extra de 10 dls por persona. Por último, apgradecemos profundamente al hotel, a sus dueños y al staff por recibirnos y dejarnos muy lindos recuerdos. Definitivamente volveremos! Atte “los Pontino”.

Un paraíso de paz y tranquilidad !! Aguas cristalinas llenas de vida marina !! Muy buena comida Excelente trato. Los celulares y equipos electrónicos solo se pueden cargar en la estacion de recepción. No hay ningún enchufe en la habitación pero si hay Luz y ventiladores.

El lugar es estupendo, para descansar y desconect**** de todo es ideal!!! La comida estuvo deliciosa

Es muy agradable para descansar La comida es muy buena

Punta Caracol is an accommodation located near Bocas del Toro on Isla Colón. Secluded, but within walking distance of the main residential area, it offers a break from the stresses of the city for those in need of total relaxation. The boat journey from Bocas to the lodge takes around 15 minutes and the hotel runs a service at certain times between Bocas and the lodge. The lodges are on the water of the Caribbean Sea and have direct access to the sea via a platform set up in front of the balcony of the rooms Breakfast, lunch and dinner are a la carte and offer a variety of good quality food. The resort can organise visits with other operators to other islands in the vicinity. The accommodation has a living room, bedroom, bathroom and balconies at the front and rear. The water available in the accommodation is treated but brackish. The hotel provides plenty of bottled fresh water for guests' daily use. Reception offers guests the chance to charge their mobile phones and Wi-Fi is available in the restaurant area.

Let’s start with the positives, we had accidentally booked one more night than we needed, whilst a refund for the would have been nice, the hotel did instead include our daily breakfasts throughout our stay. My partner and I are vegetarian and after highlighting the limited menu choices, the restaurant did provide a vegetarian pizza on one of the nights which was a welcome reprieve, and generally the staff are quite friendly but I’m afraid that’s where the positives end. Our experience started at the boat jetty on Bocas, I was surprised to see barbed wire adorning the jetty, but I was soon to realise the intention may have been less to keep people out, but more to keep the guests in! On arrival at the complex it was immediately clear just how in need of maintenance all areas are. The entire structure is quite frankly, one strong wind away from total collapse. We had booked the Master Suite, so the largest of the room types. The layout and decoration inside was at best, eclectic. There was only two of us, I’m not really sure how any more could be comfortably accommodated. There was a musky smell, it was very dark, and in line with the rest of the complex, very rickety. There is no AC and the thatched roof does an exceptional job at keeping the heat in. There’s three woeful fans, but they have no impact. The bed itself was very uncomfortable and I barely slept for three nights. The power outlets don’t work and everyone has to charge their devices at reception. The rear doors did not close at all, and the front door lock didn’t work. Every day someone was asked to fix these issues, but we left with neither being addressed. I am eternally thankful that we were not robbed or that no one tried to enter the room. The master suite has the perceived benefit of being further away from the other bungalows, but this affords no privacy or peace. Owing to the dilapidated state of the structure, every movement is fully audible, and if that wasn’t enough, the restaurant blasts music for most of the day too. Owing to its location, unless you go to Bocas for lunch, you are restricted to the on-site restaurant. It’s hard to accurately describe just how bad this is. Some easy tweaks could go a long way in rectifying this. Eg if you offer a burger also have a veggie option and who doesn’t love a margarita pizza? It’s also confusing that you must make your dinner order by 5:30pm each day, it’s unclear what control this affords them as it seems all deliveries are already completed by then. I asked for a portion of fries on the first night and was told no (as it wasn’t ordered at 5:30) Anyway, as I mentioned, you’ve no choice so in trying to make the best of it, my partner and I found ordering a starter and two main meals each was the optimal configuration. Yes it’s expensive, doesn’t taste great but at least you don’t go to bed hungry as we did on the first night. I’m sure at this stage you won’t be shocked to hear the drinks aren’t great either. I bitterly regret wast