伯明翰中心諾富特飯店的評論

住宿方回覆: Dear Guest,Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that our front desk staff made you feel welcome and supported during your stay. Providing warm and helpful service is something we truly value, and it’s wonderful to know it made a difference for you.We’re also glad you appreciated the well-equipped room and enjoyed the convenience of the capsule coffee machine. It’s details like these that we hope make your stay even more comfortable.We’d be honored to welcome you back to Birmingham in the future. Please don’t hesitate to reach out if there’s anything we can do to make your next visit even more special!Warm regards,Harpreet SianGeneral Manager

住宿方回覆: Dear Guest, 感謝您選擇入住我們的酒店，並且在此留下了如此親切的評價。您的滿意是我們最大的動力。我們很高興您對酒店的乾淨程度以及員工的服務態度表示滿意。我們的團隊一直努力確保為每一位客人提供優質的服務，讓您感到賓至如歸。我們很高興您喜歡您的房間，對於整潔和安靜的環境感到滿意。我們一直注重細節和環境的舒適性，以確保您能夠在愉快的氛圍中放鬆休息。您的安全對我們至關重要，我們一直致力於提供一個安全的環境，確保您在酒店內外都感到舒心和安心。同時，我們很高興您對酒店的地理位置感到滿意。附近的伯明翰圖書館和河邊景色為您的旅程增添了美好的體驗。周邊的餐館提供了各種不同國家口味的美食，為您帶來多樣化的選擇。樓下的Sainsbury Local也方便了您的購物需求，為您的旅途增添便利。再次感謝您對我們酒店的支持和肯定。我們期待着再次迎接您的光臨，為您提供更加難忘的入住體驗。如果您有任何需要或問題，請隨時與我們聯繫，我們將竭誠為您服務。祝您旅途愉快！此致，George FratiloiuFront Office Manager

住宿方回覆: Dear Guest, 感謝您的好評！很高興聽到您順利入住並對我們的酒店感到滿意。能夠讓您的旅行和用餐變得方便是我們的榮幸。我們期待著再次為您服務！Sincerely, George FratiloiuFront Office Manager

住宿方回覆: 親愛的客人， 我們很高興聽到您對房間的空間、我們酒店距離車站的位置以及優惠的價格感到滿意。 我們始終致力於提供乾淨的環境和優質的服務，因此我們很高興您對此感到滿意。非常感謝您的推薦，期待下次為您提供優質的住宿體驗。 如果您還有其他需求或疑問，請隨時與我們聯繫，我們將竭誠為您服務。祝您旅途愉快，期待您的再次光臨！ 真摯地 ，喬治 前廳經理

住宿方回覆: Dear Guest, Thank you for your feedback. We sincerely apologize if the cleanliness did not meet your expectations. We take hygiene and cleanliness very seriously, and we will address your concerns with our housekeeping team to ensure we maintain the highest standards.Your feedback is valuable to us, and we appreciate the opportunity to improve. We hope to welcome you back in the future for a better experience.Best regards,George Front Office Manager

住宿方回覆: Dear Hiro, 感謝您的反饋！我們很遺憾未能完全達到您的期望。我們會繼續努力改進，希望未來能為您提供更好的入住體驗。期待有機會再次歡迎您！Sincerely, George FratiloiuFront Office Manager

住宿方回覆: Dear Guest, 謝謝您的評論！我們很高興您對房間的清潔感到滿意。我們期待您的再次光臨，並希望能繼續為您提供優質的服務。Sincerely George FratiloiuFront Office Manager

住宿方回覆: Dear Krytsyna, Thank you for taking the time to share your feedback. We’re really glad to hear you enjoyed our convenient location, friendly team, and delicious breakfasts — it’s always great to know what stood out in a positive way!We also appreciate your comments regarding the need for renovation. Guest feedback like yours is invaluable as we continue to look for ways to improve the overall experience, and we’ll be sure to pass it along to the relevant teams.We hope to welcome you back again in the future!Warm regards,George FFront Office Manager

住宿方回覆: Dear Guest,Thank you for your feedback! We’re glad you enjoyed our convenient location for exploring the area. Hope to welcome you back soon!Harpreet SianGeneral Manager

住宿方回覆: Dear Guest, Thank you for your feedback. We apologize for the issues you experienced with the Wi-Fi connection and the parking space. We understand how important these aspects are for a comfortable stay. Your comments will be shared with our team as we look into potential improvements. We appreciate your suggestions and hope to have the opportunity to provide you with a better experience in the future.SincerelyGeorge FFront Office manager

住宿方回覆: Dear Victoria, Thank you for your feedback and for choosing to stay with us again. We’re glad to hear that everything else was great, but we sincerely apologize for the issues you encountered with the bathroom cleanliness and hot water. This is certainly not the standard we strive for, and we appreciate you bringing it to our attention.We will share your comments with our housekeeping and maintenance teams to ensure these areas are addressed promptly. We truly value your loyalty and hope to provide you with a flawless experience on your next visit.Thank you again for sharing your thoughts, and we look forward to welcoming you back soon.Best regards,George FFront Office Manager

住宿方回覆: Dear Guest, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and found our location convenient, with easy access to nearby bars and restaurants.It’s great to know you had a comfortable sleep and were pleased with the cleanliness of your room and the facilities we offer. Your feedback is truly appreciated, and we look forward to welcoming you back again soon!Warm regards,George FratiloiuFront Office Manager

住宿方回覆: 尊敬的客人， 感謝您的回饋！我們很高興您喜歡我們優越的地理位置並發現停車很方便。感謝您提早抵達或提前預訂以確保空間的建議。我們將透過 BBC 頻道調查這個問題。

住宿方回覆: 尊敬的客人， 感謝您抽出寶貴時間與我們分享您的經驗。我們很高興聽到您發現我們的酒店很漂亮而且位置很完美。 感謝您對我們樂於助人的接待團隊的好評。我們的首要任務是盡一切努力為客人提供協助，確保他們擁有舒適的住宿體驗。對於最初預訂的公寓造成您的不便，我們深表歉意，並很高興能為您提供合適的替代方案。 關於停車問題，我們很高興我們的團隊能夠以合理的價格提供位於酒店後面的停車位的解決方案。我們了解便利停車對客人的重要性，感謝您的體諒。 感謝您選擇入住我們飯店，我們希望您能再次光臨，享受美好的體驗。 真摯地 喬治·F 前台經理