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蘇頓聯排別墅飯店
3.3/552 評價

蘇頓聯排別墅飯店

薩頓科爾德菲爾德|距離gardenhispanouk0.52km
I stayed here for one night during a work trip. On arrival, the car park says 'pay and display', but for the first day you can get a refund in the hotel with a purchase. However, when I went to check in, I questioned this and the receptionist said that you did not have to pay if you were staying there, it was just for people visiting the restaurant. There is no where that states this on the signage so I'm sure that many customers using the hotel end up paying for parking without needing to! The receptionist was really lovely on arrival, but stated that the card reader to get upstairs to access the rooms was temperamental so we may need her help getting through. She was very friendly and willing to help us. When I arrived in my room I was pleasantly surprised as it was nicely laid out, with a decent size bathroom including a bath. Plenty of tea and coffee provided with two packets of biscuits and lots of lovely shower/bath soaps to use. However, as I went into the bathroom there was a large step that I obviously did not expect! So I tripped over that, and then saw the sign saying 'mind the step!'. The sign for this was on the bathroom door, which was open, so was not in my eye line until after I'd already fallen down it! After a long day I wanted to shower and make use of the lovely soap provided. I saw the temperature was on the lowest setting (less than 20c) which I thought was odd, I usually have it on at least 38c, so the thought of 20c would be very chilly to most! However, I soon realised that despite how much you turned the temperature down, it made no difference and the water was so scalding that I could not physically stand under it. To overcome this, I ran a bath with the scalding water and left it for over half an hour to cool down! There were several marks in the bath but I had no other option at this point. Whilst I waited, I thought I'd make a cup of tea. I noticed that the kettle was still half full from the previous customers, so I poured it down the sink and noticed several pieces of black limescale come out with the old water! No matter how much I tried to rinse it out with water, it would not come off so I was not even able to have a hot drink as I did not feel comfortable drinking water from that kettle. After my (very late) bath I headed to bed but the room was incredibly cold. The window was wide open when I arrived in my room, which wasn't an issue in itself but after I closed it there was still a cold draft coming through it. I ended up sleeping in my t-shirt and jumper with the duvet wrapped around me as much as possible! So I can't say it was a great sleep either. I went down to check out and perhaps ask about breakfast. There was a different receptionist that morning who was less friendly than the one from the previous day, she gave the impression she was too busy to answer my questions, and didn't even ask how my stay was. I found out the breakfast was £12 which I thought was steep anyway, and by the point I did not
伯明翰北部普瑞米爾飯店(薩頓科爾德菲爾德)
3.9/541 評價

伯明翰北部普瑞米爾飯店(薩頓科爾德菲爾德)

薩頓科爾德菲爾德|距離gardenhispanouk2.03km
At check in I was advised by staff member Connor that breakfast was only paid for one room of the 2 rooms we had booked. I asked if we can add the breakfast on to the family room for 3 and he confirmed it was still possible and I paid. So far so good, service was friendly and helpful from Connor. The next morning when my family went down for breakfast we had the misfortune of receiving the worst service I have ever had in any hotel, let alone Premier Inn who I have used dozens of times over the years. We were very condescendingly told by Kerry the lady behind the desk that only 2 people can eat breakfast as we had only paid for one person in one room and 1 person for the family room of 3! She confirmed the payment made the night before was only for 1 person for a room of 3! The 3 people were my elderly parents who both suffer from diabetes and a 10 year old child. When I said why was only one persons breakfast booked when the room is for 3, without being questioned before payment - her response was ‘I don’t know but we can’t do anything any longer’. Even though I paid for breakfast for the room of 3 at of check in, I offered to pay for the rest of the people in the SAME ROOM, Kerry bluntly said “well it’s clearly something that you don’t pay for so you won’t get it”. I explained my parents were diabetic and there’s a 10 year old child and they all need to eat breakfast - Kerry just did not give a damn about the circumstances or their health issues. Or even the fact that I was willing to pay for the extra people but mainly the fact that it was accepted by Kerry that only one persons meal should not have been booked at the desk and still being rude and obnoxious with her responses. When I challenged her attitude and tone of voice (used no profanity or derogatory words), she simply said if you carry on I will go into the office and not come back out. Which she then did as Kerry completely got angry and stormed off. When I asked to speak to the manager, lied by saying she is the manager and she will not try to get breakfast. I was completely shocked by the manner of her behaviour and tone of voice. Another employee who cleans the rooms had been watching and when Kerry stormed off refusing to help us any further, the cleaning lady spoke to us in a more understanding and competent manner than Kerry attempted for the full 50 minutes my family waited at the desk to not be fed breakfast. I finally gave up asi couldn’t risk my parents not eating for longer due to their health issues I asked for a refund on the breakfasts I had paid for. Kerry then went back into the office for a further 20 minutes before coming out to say it’s been refunded. My family had to go to the Coop down the road to eat sandwiches for breakfast as Premier Inn simply couldn’t care less about customer service, customer health risks or even fixing mistakes made by their team members. What an embarrassment for the company that I honestly had no bad experiences with from t
北伯明翰摩爾霍爾飯店,貝斯特韋斯特至尊精選
3.7/576 評價

北伯明翰摩爾霍爾飯店,貝斯特韋斯特至尊精選

薩頓科爾德菲爾德|距離gardenhispanouk2.48km
剛從摩爾大廳的過夜溫泉休息回來,我的丈夫和孩子們爲我購買了我的生日。超級容易兌換,我升級到下午茶和治療到40分鐘。超級寬敞的房間,舒適的牀,巨大的浴室和可愛的強力淋浴。浴室的裝飾(瓷磚)可以做一些工作,使更現代,但它超級乾淨。我有點擔心臥室的位置(77室),因爲它似乎真的很靠近舉辦超級大型婚禮的主宴會套房(祝賀希瑟和喬治 ) ,特別是當我們在那裏放鬆的溫泉休息,但我們沒有聽到任何噪音&我注意到走進一羣穿着華麗的婚禮客人,穿着華麗的服裝,新娘和新郎,而我們穿着白色長袍和拖鞋。幸運的是,我們沒有真正“妨礙”婚禮,加上這是一個陽光明媚的日子,所以他們都在外面。水療按摩與格雷斯和凱瑟琳令人難以置信。40分鐘飛過去了!謝謝女士們。我們還安排了下午茶。它被呈現得很好,服務在華麗的房間裏無可挑剔。游泳池很大,有一個很棒的蒸汽房和桑拿浴室。卡弗裏晚餐簡直太棒了。眼睛比我們的肚子大,我們跳過甜點。10/10早餐(自助餐)也很棒的選擇 我們遇到的每個人都穿着一塵不染,超級友好,有很多工作人員讓我們的訪問令人驚歎。一個夢幻般的溫泉住宿在美麗的酒店。左感覺清爽,超級飽滿的食物和飲料。感謝大家讓我們的入住令人難以置信。10/10&強烈推薦。

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正在尋找gardenhispanouk附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
Naps Inn Serviced Apartments
4.3/516 評價
多麼可愛的小家,賓至如歸。位置非常完美,只需很短的車程即可到達任何地方。距離便利商店、藥局和快餐店 1 分鐘路程,所以如果您忘記帶東西,非常方便。一切都很完美,房東回覆很快,甚至讓我們提前入住🥰
伯明翰北部普瑞米爾飯店(薩頓科爾德菲爾德)
3.9/541 評價
At check in I was advised by staff member Connor that breakfast was only paid for one room of the 2 rooms we had booked. I asked if we can add the breakfast on to the family room for 3 and he confirmed it was still possible and I paid. So far so good, service was friendly and helpful from Connor. The next morning when my family went down for breakfast we had the misfortune of receiving the worst service I have ever had in any hotel, let alone Premier Inn who I have used dozens of times over the years. We were very condescendingly told by Kerry the lady behind the desk that only 2 people can eat breakfast as we had only paid for one person in one room and 1 person for the family room of 3! She confirmed the payment made the night before was only for 1 person for a room of 3! The 3 people were my elderly parents who both suffer from diabetes and a 10 year old child. When I said why was only one persons breakfast booked when the room is for 3, without being questioned before payment - her response was ‘I don’t know but we can’t do anything any longer’. Even though I paid for breakfast for the room of 3 at of check in, I offered to pay for the rest of the people in the SAME ROOM, Kerry bluntly said “well it’s clearly something that you don’t pay for so you won’t get it”. I explained my parents were diabetic and there’s a 10 year old child and they all need to eat breakfast - Kerry just did not give a damn about the circumstances or their health issues. Or even the fact that I was willing to pay for the extra people but mainly the fact that it was accepted by Kerry that only one persons meal should not have been booked at the desk and still being rude and obnoxious with her responses. When I challenged her attitude and tone of voice (used no profanity or derogatory words), she simply said if you carry on I will go into the office and not come back out. Which she then did as Kerry completely got angry and stormed off. When I asked to speak to the manager, lied by saying she is the manager and she will not try to get breakfast. I was completely shocked by the manner of her behaviour and tone of voice. Another employee who cleans the rooms had been watching and when Kerry stormed off refusing to help us any further, the cleaning lady spoke to us in a more understanding and competent manner than Kerry attempted for the full 50 minutes my family waited at the desk to not be fed breakfast. I finally gave up asi couldn’t risk my parents not eating for longer due to their health issues I asked for a refund on the breakfasts I had paid for. Kerry then went back into the office for a further 20 minutes before coming out to say it’s been refunded. My family had to go to the Coop down the road to eat sandwiches for breakfast as Premier Inn simply couldn’t care less about customer service, customer health risks or even fixing mistakes made by their team members. What an embarrassment for the company that I honestly had no bad experiences with from t
蘇頓聯排別墅飯店
3.3/552 評價
I stayed here for one night during a work trip. On arrival, the car park says 'pay and display', but for the first day you can get a refund in the hotel with a purchase. However, when I went to check in, I questioned this and the receptionist said that you did not have to pay if you were staying there, it was just for people visiting the restaurant. There is no where that states this on the signage so I'm sure that many customers using the hotel end up paying for parking without needing to! The receptionist was really lovely on arrival, but stated that the card reader to get upstairs to access the rooms was temperamental so we may need her help getting through. She was very friendly and willing to help us. When I arrived in my room I was pleasantly surprised as it was nicely laid out, with a decent size bathroom including a bath. Plenty of tea and coffee provided with two packets of biscuits and lots of lovely shower/bath soaps to use. However, as I went into the bathroom there was a large step that I obviously did not expect! So I tripped over that, and then saw the sign saying 'mind the step!'. The sign for this was on the bathroom door, which was open, so was not in my eye line until after I'd already fallen down it! After a long day I wanted to shower and make use of the lovely soap provided. I saw the temperature was on the lowest setting (less than 20c) which I thought was odd, I usually have it on at least 38c, so the thought of 20c would be very chilly to most! However, I soon realised that despite how much you turned the temperature down, it made no difference and the water was so scalding that I could not physically stand under it. To overcome this, I ran a bath with the scalding water and left it for over half an hour to cool down! There were several marks in the bath but I had no other option at this point. Whilst I waited, I thought I'd make a cup of tea. I noticed that the kettle was still half full from the previous customers, so I poured it down the sink and noticed several pieces of black limescale come out with the old water! No matter how much I tried to rinse it out with water, it would not come off so I was not even able to have a hot drink as I did not feel comfortable drinking water from that kettle. After my (very late) bath I headed to bed but the room was incredibly cold. The window was wide open when I arrived in my room, which wasn't an issue in itself but after I closed it there was still a cold draft coming through it. I ended up sleeping in my t-shirt and jumper with the duvet wrapped around me as much as possible! So I can't say it was a great sleep either. I went down to check out and perhaps ask about breakfast. There was a different receptionist that morning who was less friendly than the one from the previous day, she gave the impression she was too busy to answer my questions, and didn't even ask how my stay was. I found out the breakfast was £12 which I thought was steep anyway, and by the point I did not
伯明翰鄧洛普堡旅屋飯店
4.3/545 評價
My daughter and I thoroughly enjoyed our stay at the Travel Lodge Fort Dunlop, the hotel is clean the staff are extremely friendly and helpful, the food is excellent. I would definitely stay there again on my next travel to the UK and will recommend this hotel ro my friends.
薩頓旅館
4.6/513 評價
Lovely, comfy, cosy guest house. Bed linens were spotless, the bathroom was immaculate, I loved having a kettle, microwave AND a fridge in the room, plus a wide variety of teas and coffees. The staff were absolutely delightful - friendly and knowledgeable. The cleaner was delightful and offered anything she could to make us comfortable and the owner Ronnie (and his lovely son who was so helpful) was wonderful - even going so far as to calling to let me know that my car window was open and sorting it out when he found out I couldn’t get back. This will definitely be our go to place for visiting Birmingham or anywhere nearby, and we’ve told all our friends and family. A really special place.
伯明翰-布羅姆維奇城堡智選假日飯店
3.9/514 評價
溫暖而舒適的酒店,在一個非常潮濕的冬夜抵達。 11月9日抵達的兩名值班人員都很棒。令人愉快和歡迎(你們倆都做得好!!)房間和浴室都非常乾淨,有足夠的空間和毛巾。門訪問有時會很棘手,但除了可以快速訪問NEC /火車站/機場之外。早餐工作人員也很友好,早餐/早餐區的選擇足夠乾淨/整潔。對工作人員和酒店管理人員的信任。麥克羅伊

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