比佛利山莊多切斯特精選飯店(The Beverly Hills Hotel - Dorchester Collection)

I like this hotel comfortable and very good service

Clean , and good food for breakfast

We LOVE LOVE LOVE The Beverly Hills Hotel!! The employees went above and beyond to make our stay wonderful!! Everyone there is so tremendously kind and helpful, it keeps us coming back!! Chloe from guest relations is AMAZING!! She took such great care of us and she was so sweet to our 7 year old son!! He loved visiting with her!! She also gave our son the cutest Oscar for completing his scavenger hunt in addition she presented our son’s stuffed animal “Stich” an Oscar as well which made our son over the moon excited!! The pool staff are also incredible!! Blanca is so helpful and kind and it’s amazing that she remembers us each year when we arrive!! She is awesome!! We frequently stay at five star hotels and the Beverly Hill Hotel sets the standard!! Also, the Valet Team is incredible!! Watching them work is like watching a symphony!! We can’t wait to return!!

很棒的財產。我們擁有並經營飯店，因此我們重視飯店的內在價值。我想說的唯一缺點是，在迪奧精品店工作的人對酒店來說是季節性的，他們非常粗魯，影響了我們的心情，但總的來說，這家酒店非常棒。

Another wonderful stay at a hotel so full of history. The staff was attentive, prompt and friendly. The room was clean and quiet, with an amazingly comfortable bed. Thank you to everyone at the Beverly Hills Hotel!!!

哇，真是一家標誌性的酒店，服務一流。 辦理入住手續很順利，我們被步行到我們的房間，有一個陽台房間可以俯瞰前面，所以由於道路繁忙，所以房間並不安靜。 到處都維護得很好而且超級乾淨。房間很寬敞，有一張非常舒適的床和優質床單。我們希望房間裡有一台咖啡機，但這不是什麼大問題。 泳池區很漂亮。當您到達時，他們會在日光浴床上鋪上毛巾並提供防曬霜。池畔有服務生服務，雞尾酒很美味。 我們發現泳池周圍和大廳非常安靜——我猜缺乏氣氛。作為世界頂級酒店之一，它看起來非常謹慎和私密。我們既不富有也不出名，這是 50 歲生日，但我們得到了同樣的服務。如果您不習慣這種類型的服務，那就有點奇怪了。泳池周圍的人們打電話給一名服務員，讓他們把陽傘舉起來或移動它，給他們更多的陰涼，而我們只是站起來自己做——我猜另一半的生活怎麼樣！ 我們在 Polo Lounge 吃飯，食物很棒。室內餐廳非常吵鬧——每個人似乎都在競爭中成為最大聲的——所以我們選擇了室外攤位，這很特別。咖啡館的早餐很棒，還有一個攤位，在美麗的環境中提供高品質的食物和服務。最後是咖啡店，有不錯的咖啡/食物選擇，但裡面很小而且很暗

令人難以置信的住宿度假！從入住前兩週開始，到我們最後一次與行李員的互動，我們都享受了一流的服務。設施和員工都是一流的。食物也很棒！感謝粉紅宮殿為我們帶來了愉快的住宿體驗！

Fabulous in every way, especially service, with two exceptions 1) Elevators were not working well which caused delays 2) Lighting in the bathroom is terrible for doing makeup. We had to go sit in the chair by the window to be able to properly see. The lighted makeup mirror is not good enough, and using the big mirror is impossible.

We had an exceptional stay. The hotel is definately a statement and you feel like you are part of a by gone era staying there. My only criticism would be the lack of response to emails and special requests. I phoned and sent emails with specific details and requests and none of these were answered. Not sure where the communication is breaking down. Would have like a kettle with tea and coffee making facilities in the room. Its a bit of an inconvenience to have to call room service for a simple cup of tea. Otherwise our stay was amazing and I would stay here again.