The Koook Hotel in Bern is an interesting and fun concept. Like an upscale hostel, there is a common room with kitchen and 3 large, bright rooms with comfortable furniture and work spaces, plus a games room. While I didn't make use of the common area, I loved the rooftop terrace! There are plenty of chairs to relax in and take in the view of the city and distant alps. My room ("comfort double room" or "cosy") was just enough room for me (traveling solo - might be "cosy" for two. Note: the shower door in my room was a two-way mirror so when the light is on in the shower, you can see into it from the main room). The room was clean and well thought out with clever and functional design and storage ideas. There is no front desk to check in with when you arrive - you use an app to gain access to the building and your room - and while that worked well, I personally would have preferred to have a staff member present. The only staff I saw were the housekeeping team. One night there was a fire alarm at 4am with clear automated instructions to leave the building (German and English), and everyone seemed to comply. Fire department arrived quickly and we were soon allowed back in. While I understand this can happen occasionally (and no idea why it did), with no staff visibly on site, there was no communication after to explain, acknowledge or apologize for the inconvenience. Overall, I enjoyed my stay. It's a great location in the old town. felt safe, and an easy walk from the train.
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