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宜必思柏林城市南飯店
3.8/531 評價

宜必思柏林城市南飯店

柏林|距離Museum of Now2.08km
I stayed in the hotel on 8 December for one night with my wife, 3 years old son and 2 months infant daughter. Upon check-in we received an upgrade and a welcome drinks voucher being a Platinum member of Accor. I informed the reception that I would like to have a late check-out up to 2 PM because I will be outside at other part of the city for a meeting and might be late in afternoon. The reception agreed to it and told me that Platinum members have free late check-out. I also asked if the hotel honors Accor Ambassadors and the hotel refused that they are a franchise and they do not. The room given to us was Room 54 and it was good and hot as per the weather condition, 0 degrees outside. The beds were comfortable. After check-in and leaving the luggage in the room, I came to the lobby and I was working on my laptop when my wife informed me by phone that the bathroom was having a bad smell and the shower area had a problem, the water does not drain. I checked it and came back to the reception. The manager herself was available at reception and I informed her about the issue. She said she will get it checked. I went back to the lobby to work on my laptop. Despite complaining, the issue was not solved neither we were given any feedback. Next day I could not take a shower before going to work because there was plenty of water from the previous day. I tried to fix the drainage by myself but the water was taking a lot of time to drain. I left the hotel for the meeting. Around 11:45 AM my wife called me and said that the hotel wants her to check-out. I told her that I will send an email to the reception, if they come again tell them that I sent them an email and if they insist, come to the lobby with the luggage but it was difficult for her to come out with the luggage and the infant at same time. My wife had a health issue and it was not possible for her. I did not had local German calls allowed on roaming. I only had an internet SIM for EU. I excused the Deputy GM of the company I had a meeting with and sent the hotel an email. The Deputy GM asked me if there is a problem and I explained her that the hotel wants my wife to check-out now and being a Platinum member the late check-out is possible and I already had it discussed yesterday. She offered me to talk with the hotel directly using her mobile. She dialed the number and phone was on speaker. The phone was answered by the manager herself. I was told by the hotel that the hotel is fully booked but they lied, I checked later and several rooms of all categories were available including the one I stayed. I made a reservation for the same category of the room I am staying in just to show them that they lied and that the hotel is not fully booked. Reservation was late canceled as cancelation was free until 6:00 PM. I returned to the hotel as soon as I can and we checked-in to another Accor hotel. We are staying in Accor hotels since a long time and we never had such issues. In short the said hotel is
新科恩 - 克羅伊茨貝格珍珠1動力飛行員服務公寓
4/518 評價

新科恩 - 克羅伊茨貝格珍珠1動力飛行員服務公寓

柏林|距離Museum of Now2.31km
During my recent stay at your hotel, I encountered a number of issues that affected my overall experience. While the hotel appeared relatively new and clean, there were several areas where improvements are needed. 1. Blocked Floor Drain: One evening, as I prepared to take a shower, I noticed that the floor drain was completely blocked. This was highly inconvenient and unexpected. As a hotel guest, I believe it is not my responsibility to unclog drains manually. The task was unpleasant and should have been addressed by the hotel staff promptly. 2. Lack of Proper Cleaning Services: The cleaning services provided during my stay were disappointing. We had to repeatedly request basic cleaning essentials such as vacuuming and toilet paper. It was frustrating to spend a significant portion of our vacation time coordinating with the cleaning staff, especially considering that our requests were not excessive. 3. Inadequate Floor Cleaning: Upon arrival, we noticed that the floors were dirty and had not been properly vacuumed. This gave a poor first impression and indicated a lack of attention to detail in maintaining cleanliness. 4. Inconsistent Trash Management: The handling of trash was inconsistent. While one of the trash cans was emptied, the other remained full, suggesting an incomplete job by the housekeeping staff. Consistency in maintaining cleanliness is crucial for a pleasant guest experience. 5. Inconsistent Towel Change Service: The towel change service was also inconsistent. Some days, the towels were replaced, while on other days, they were not. This inconsistency can leave guests feeling uncertain about the level of service they can expect during their stay. 6. Misleading Information about Air Conditioning: One of the most significant issues we faced was the absence of the air conditioning system that was promised on ***********. This was particularly problematic as we had a family member with asthma, and the lack of cool air aggravated their symptoms. False information provided regarding amenities is not only misleading but also poses potential health risks to guests. I hope this review provides comprehensive feedback that will assist the management in identifying areas for improvement. It is my sincere hope that necessary actions will be taken to rectify these issues, ensuring that future guests have a more positive and comfortable stay at your hotel. Due to these problems, we decided to check out a day earlier than planned. We hope to hear from you regarding our concerns and the appropriate resolution to address the issues we encountered during our stay.

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正在尋找Museum of Now附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
柏林市東城假日飯店
4.2/558 評價
弗里德里希斯海因
地點:附近有兩個火車站,Ostbanhof是下一個,所以25分鐘後就可以從機場出發,酒店門口還有50米左右的公交車站,有商場,40米遠,克雷茲堡很多餐廳5-10步行幾分鐘,這可能包括水門俱樂部。Tresor和Berghain步行不到25分鐘,或者公共交通15分鐘。房間很乾淨舒適,WiFi正常工作,工作人員總是微笑着接待您。早餐供應得很好,有很多選擇,我很驚訝廚師每天都監督它的發展。他們也有停車場。
Habyt - 濱水區
4.3/515 評價
很不錯的住宿,乾淨,整潔,很新。空間很大,夠兩個人住
伊斯特雷爾飯店
4.1/553 評價
林斯是一座令人印象深刻的酒店。房間很寬舒適。服務專業,預先。早餐布ffet提供一大品味道。酒店的位置便宜,靠近公共交通工具和景點。總體而言,酒店是非常推的,適合林的快度。
艾馬亞汽車旅館
3.9/56 評價
The staff scolded us when they found a small stain in our sheet, which resulted in them not letting us store luggage in the luggage room on the day of departure. Storing luggage was something said we would have access to. Overall rude staff on day of departure.
柏林汽車旅館
3.7/587 評價
當然,是經濟型酒店!因爲房間裏沒有椅子,只有一隻乙烯基的麻襪,你需要把它作爲牀頭櫃加倍;電插座很少,牀邊沒有;沒有長鏡子(我是一個表演者,需要一個);洗手檯沒有櫃檯;只有一個吸盤,可以放毛巾或掛洗浴用品(一個或另一個不要都放!);只有一個枕頭;硬牀墊;小的熱悶房。而且,更讓人感到不快的是,沒有免費的咖啡或茶(是歐元2.50);早餐費用是歐元9.50,而且提供很少的純素食選擇,甚至沒有植物牛奶爲你的咖啡。當我簡單地詢問早餐和純素食選擇的費用時,桌子後面的女人是屈尊俯就的。我會說酒店很乾淨,步行即可到達很多便宜的餐廳/街頭美食。然而,永遠不會再選擇住在這裏!
埃爾蘭格霍夫飯店
3.9/518 評價
對這家酒店的審查需要對2022年進行更新。酒店的街道和前方可能有點欺騙,但不要根據封面判斷一本書。我從接待員那裏收到的歡迎非常友好和高效。接待員引導我去了院子裏的電梯。我的雙人房寬敞乾淨。牀很舒服。水壺絕對是加分。我沒有早餐所以無法添加評論。當我退房時,我告訴接待員我希望能回來,他回答說“太棒了”!我肯定會推薦這家酒店。會推薦附近的:(1) 啞角工藝啤酒吧。(2)《傻子喜劇秀》(英文)星期四晚上在德里瓦酒吧,需要在網上預訂免費門票。

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