別府鐵輪溫泉住宿飯店

酒店離海地獄很近，就在鐵輪的中心位置很方便。老闆人非常熱情，可以説一些英文，知道我們來自中國他很開心，並向我説他很喜歡三國演義。酒店周圍的温泉很棒，門口還有一個地獄蒸鍋設備可以自己買食材進行蒸制，酒店有小廚房提供餐具和鍋具，非常推薦去他家體驗一下。

別府老牌酒店，服務中規中矩，酒店自帶的温泉還可以，衹是不建議去室外泡，因為水太冷了。最大的缺點就是南朝鮮旅行團太多，很吵。附近小的商業街除了吃飯沒其他了，衹有附近的一所超市還算給力。商業街頭部有家年紀大的夫妻老婆店，名字叫大陸拉麪，拉麪便宜味道也不錯。

Очень понравился отель , невероятно дружелюбный персонал , особенно девушка которая нам объясняла правила проживания 😍 есть онсэн очень симпатичный , можно выбрать подушку под себя и маски для лица девочкам , и отличный завтрак с яйцом , круассаном и т.д.

這家酒店從JR別府站步行約10-15分鐘,很容易找到,因爲只需步行到海邊,直到看到主幹道旁的別府塔,酒店就在後面。塔邊有7-11,塔前有公交站,所以挺方便的。如果坐巴士從JR站出發參觀7別府地獄,按照順序,即中池和大須崎吉國庫作爲最後兩個地獄,然後坐巴士前往別府站,可以直接停在塔前,這完成了你別府地獄之旅的完整一圈。我訂了海景日式房,景色很棒。房間也寬敞,適合日式日式日式日式日式標準。有一些小的裝修和傢俱更換做了,所以房間是新舊的混合物。這家酒店有兩個溫泉浴池:一個在頂樓,一個露天溫泉浴池,一個在三樓,是室內溫泉浴池。晚餐和早餐都很一般。總的來說,我在這裏住的很開心。

奮発して露天風呂付客室にしました。8階と比較的高層階でしたので、眺望は良かったです。ただ、露天風呂の壁は高いので、露天風呂に浸かりながら景色を楽しむことはできませんでした。 夕食は大分県の食材や食文化を反映したメニューでした。オーダーするドリンクは、消費税やサービス料が含まれた価格表示で、居酒屋と変わらないくらいの値段設定でした。 展望足湯や手湯、夜には夜市やジャグリングバンドによる演奏が開催など、まるでテーマパークのような宿でした。

My wife booked this hotel for us for our weekend in Beppu. We selected this hotel based on the price, parking, and location. It is within walking distance to the train station and down town area. They have parking here which is a plus. The staff was very friendly, the individual helping us spoke great English which made check in/out easy. They have breakfast here, because of COVID, it was not buffet style, but the trays were nice and the food was great. The rooms were perfect, they were modern, spacious, and had everything we needed, plus the bed was comfortable. Overall, we had a great stay here.

神和苑值得推介🤩，房間非常整潔、闊落，有兩個浴池♨️，一個室內，一個在露台，加上美麗景緻🌄，實得回頭👍。 註：2樓有專為女士而設的泥浴（免費，15：00-23：00），不容錯過！！！

Hotel con habitaciones con decoración tradicional pero camas occidentales. Amplio y muy cómodo, con aparcamiento. Muy cerca de la estación y de muy buena oferta gastronómica. Baños en la última planta con vistas al océano, precioso. Nos alojamos 3 noches y repetiría sin dudarlo

Overall, I felt the hotel was very nicely done with great local touches while still keeping an international atmosphere. I also wanted to point out the great flexibility of the hotel, allowing me to change my meal reservations from 3 dinners at Elements (I was on a package deal) to one at Elements and combining the remaining two meals at Elements to a dinner at Atelier. This allowed me to not have to dine at the same restaurant as well as opening up a slot for me to explore a local restaurant. However, there were two things that I'd like to point out that the hotel can improve upon. The first is the staffing at the club lounge (and in general) is not enough. There were many moments where I was left to wait, to the point where using standard facilities (like the check-in counter, or breakfast at Elements) would have been a more positive experience. Breakfast on 12/21 was where the understaffing really showed, where it took over an hour to complete breakfast; many guests left in the middle of their meal since service was horribly slow. However, the second point us what I would really want the hotel to work on - CoVID countermeasures. Largely, two things I'd like to point out. (1) Temperature screening us inconsistent. I was checked when I first arrived, but never anytime afterwards (or should I say, the thermometer station was unmanned). (2) During my meal at Atelier, my wife and I noticed that the staff (He was Italian, I think his name is Marco?) preparing the dishes (in the open kitchen) prepping a sauce, tasting it with the same spoon which was quickly rinsed it under the faucet and returned into the mixing bowl. I pointed this out to one of the servers (Japanese male, responsible for serving and explaining the dishes). This is where I felt the hotel can improve on - in detail, three things. (i) The Japanese server proceeded to quietly scold the staff in front of me, I felt that was not a great experience both for myself and the staff. (ii) Nothing was cleared. After the scolding (and then the staff responding back that he did not put the spoon back in) none of the utensils were changed and no follow up. I guess there is no trust in what a customer points out. And finally (iii) I felt that this is at the fault of the hotel for not putting in proper operation guidelines.A person putting together a meal will need to taste it, to make sure it's good. If the hotel were to put in operational guidelines to ensure tasting can be done while still making it very obvious that it is hygienic, I would not have to be writing this email. Needless to say, our dinner experience was ruined that night. I actually shared the above comment with IHG Guest Relations (on 25 Dec), which the agent was extremely prompt on getting back to me and assured that I would get a response back from the hotel about it within 48 hours. Unfortunately, the hotel never contacted me. I then asked guest relations again (on 5 Jan) to follow up with th

Great new hotel conveniently located in Beppu. It seems like a new hotel, the facilities look very new. The hotel seems quite busy, many guests are staying here. The room is very comfortable, everything about the room is great, we booked the Superior Twin Room. There is no parking at the hotel, you have to go to a nearby parking that they recommend, and you can get a good price, 500 yen for 24 hours, and pay at the reception. The breakfast you can choose from a Japanese style or western style breakfast, and they have a buffet counter that you can get more side dishes for your breakfast set. I find that there could have been more protein in the breakfast set provided. The onsen facility is good, one indoors, and one outdoors, with views of the Beppu skyline. They also have a rooftop pool (pool is heated), and there is a jacuzzi pool as well. The rooftop has amazing views of Beppu mountains, city skyline, and the sea.