住宿方回覆: Dear Mrs. Mei Ting,感謝您選擇入住我們巴淡島 Zest Harbour Bay 酒店。我們非常感謝您花時間與我們分享您的體驗和評論。我們很高興聽到您在我們的入住期間獲得愉快的體驗。我們始終將客人的體驗和滿意度放在首位。您的評論和善意的話語對我們來説意義重大。我們希望歡迎您下次光臨。問候,管理。
住宿方回覆: Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
住宿方回覆: Dear Valued Guest, Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking your time to review your stay with us at Zest Hotel Harbour Bay, Batam. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity to welcoming you back. With kind regards, The Management
Clean hotel, many nice restaurants and entertainment. It is beside the ferry terminal.
Great place to stay
翻譯
住宿方回覆: Dear Mr. Thomas, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam.We're delighted to hear that you had a great experience at our hotel. It's fantastic that our clean accommodations, as well as the variety of restaurants and entertainment options nearby, contributed to making your stay enjoyable. Being located next to the ferry terminal certainly makes it convenient for guests, and we're glad you found that helpful. We truly appreciate your kind words and hope to have the opportunity to welcome you back in the future.With kind regards, The Management
Nur Syazwani Mohd Fawzi
傑斯特雙床房
入住於 2024 年 10 月
家庭出遊
1 則評論
4.0/5
很好
發布於 2024 年 12 月 9 日
The room is clean, breakfast provided sufficient to kickstart your morning. Shades, 6-7 mins walking distance from Harbourfront ferry terminal.
翻譯
住宿方回覆: Dear Mrs. Nur Syazwani Mohd Fawzi,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We're delighted to hear that you found the room clean and comfortable, and that the breakfast was sufficient to help you start your day off right. It's also great to know that you appreciated our location, with its convenient 6-7 minute walking distance to the Harbourfront ferry terminal. We are looking forward to welcoming you back soon. We hope to see you again on your next visit to Batam. With kind regards, The Management
訪客用戶
傑斯特雙床房
入住於 2024 年 11 月
家庭出遊
1 則評論
4.2/5
很好
發布於 2024 年 12 月 31 日
Hotel location is perfect, just about 5 minutes walk from the Harbour Bay Ferry Terminal.
I didn't get an Extra Bed as indicated in my room reservation. The reception said all extra beds were taken up. It seems the extra bed were granted to Guests on first-check-in-first-served basis. I ended up paid an additional room. Rooms are not sound proo. Noise from construction works across the road that continue working through the night and music from the Night Market disturbed our sleep.
Breakfast was good but wish to have more varieties.
翻譯
住宿方回覆: Dear Mr. Valued Guest,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for sharing your feedback. We’re glad to hear you appreciated the hotel’s location and found it convenient for accessing the Harbour Bay Ferry Terminal. We truly apologize for the inconvenience you experienced with the extra bed. It’s disappointing that we were unable to fulfill your request, and we regret that this led to additional costs for you. We also regret that the noise from nearby construction and the Night Market affected your sleep. Your comments about the breakfast variety have been noted and we will certainly take them into consideration for future improvements. We hope to have the opportunity to welcome you again soon.With kind regards, The Management
Chee Boon
傑斯特大床房
入住於 2024 年 11 月
獨自出遊
5 則評論
4.2/5
很好
發布於 2025 年 1 月 14 日
Zest Hotel Batam exceeded my expectations! The modern and vibrant design creates a welcoming atmosphere, and the rooms are cosy, clean, and well-maintained. The staff truly shine – they’re warm, professional, and always ready to assist. The location is excellent, close to shopping and dining spots. Great value for money, especially with the comfortable amenities and seamless service. I’d happily stay here again on my next visit to Batam!
翻譯
住宿方回覆: Dear Mr. Chee Boon,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are absolutely delighted to hear that Zest Hotel Batam exceeded your expectations. It’s great to know that our modern and vibrant design, combined with the cozy, clean, and well-maintained rooms, made for a comfortable and welcoming stay. We're also thrilled that our team left such a positive impression on you – we take great pride in providing warm, professional service, and it’s wonderful to hear that it made your experience even more enjoyable.We’re glad that our location worked well for you, offering easy access to shopping and dining spots. It’s always a pleasure to know that our guests find great value in the amenities and services we provide. Your kind words mean a lot to us, and we can’t wait to welcome you back to Zest Hotel Batam on your next visit. Thank you again for choosing to stay with us.With kind regards, The Management