河內財神飯店的評論

住宿方回覆: Dear Lichade.lixiansheng,We are grateful for your positive review and for choosing to stay with us. We are glad to hear that you had a wonderful time at our hotel and we hope to have the opportunity to serve you again in the future. Thank you for your kind words and for sharing your experience with others. Best regards,Fortuna Hotel Hanoi.

住宿方回覆: Dear Wendaozaiwendao,We are grateful for your positive review and for choosing to stay with us. We are glad to hear that you had a wonderful time at our hotel and we hope to have the opportunity to serve you again in the future. Thank you for your kind words and for sharing your experience with others. Best regards,Fortuna Hotel Hanoi.

住宿方回覆: 親愛的客人，感謝您抽空分享您最近住宿的回饋。感謝您對房間內按摩浴缸的評價。我們也注意到了您對房間清潔的評價。如果造成任何不便，請接受我們的歉意。我們想澄清的是，我們的標準程序是僅為門上沒有“請勿打擾”（DND）標誌的房間提供服務。這是為了確保我們尊重客人的隱私和喜好。似乎只要您掛上清潔標誌，我們的客房服務團隊就會立即去您的房間。我們很高興聽到房間後來被打掃得令您滿意。我們希望這能澄清我們的客房服務政策。我們重視您的惠顧，並期待將來再次歡迎您來到 Fortuna 酒店，享受愉快的住宿。此致，河內 Fortuna 飯店。

住宿方回覆: Dear Andy Hung,Thank you for your fantastic review! We're thrilled you found our location convenient, our rooms clean and spacious, and enjoyed our jacuzzi and leisure areas. We're especially pleased you appreciated our service staff's excellent attitude. We're delighted you found your stay 'worth coming again' and look forward to welcoming you back!Best regards,Fortuna Hotel Hanoi.

住宿方回覆: Dear Valued Guest,We're delighted you enjoyed our convenient location, spacious rooms, jacuzzi, and rich breakfast. It's wonderful to hear you appreciated our leisure facilities. We're especially pleased you'd consider staying with us again. Thank you!Best regards,Fortuna Hotel Hanoi.

住宿方回覆: We are delighted to hear that you enjoyed your stay and that our hotel met your expectations. Thank you for your kind words and for recommending us to others. We look forward to welcoming you back soon.

住宿方回覆: Dear Maikol303,Thank you for sharing your experience with us! We're glad to have made your stay enjoyable. We hope to have the opportunity to serve you again in the future.Best regards,Fortuna Hotel Hanoi.

住宿方回覆: 親愛的李雲，我們非常感謝您的正面評價並選擇入住我們酒店。我們很高興聽到您在我們酒店度過了愉快的時光，我們希望將來有機會再次為您服務。感謝您的客氣話並與他人分享您的經驗。謹致問候，河內財神酒店。

住宿方回覆: Dear Shijiekache,Thank you for sharing your feedback. We regret to hear about your experience with the bed and that it did not meet your expectations. We appreciate you bringing this matter to our attention.Best regards,Fortuna Hotel Hanoi.

住宿方回覆: 親愛的 Elway Chen， 感謝您在河內訪問期間入住河內財神酒店。雖然我們不斷努力維持客戶滿意度的最高標準，但遺憾的是，這次我們的服務交付未能達到要求。請接受我誠摯的歉意，並請放心，我們已經與我們的團隊解決了這個問題，並採取了一切糾正措施來防止再次發生。我們非常感謝您的想法和意見，因為透過這些途徑，我們可以進一步改進和完善我們的服務交付和產品。河內財神酒店

住宿方回覆: Dear Wuhaji,Thanks for the fantastic review! We're delighted to hear that you had a great experience at our hotel and we hope to see you again in the future.Best regards,Fortuna Hotel Hanoi.

住宿方回覆: Dear William Qu,We are grateful for your positive review and for choosing to stay with us. We are glad to hear that you had a wonderful time at our hotel and we hope to have the opportunity to serve you again in the future. Thank you for your kind words and for sharing your experience with others. Best regards,Fortuna Hotel Hanoi.