住宿方回覆: 親愛的 Satosaru,感謝您的精彩評論!我們很高興您在 Henrietta House 度過了愉快的時光,Henrietta House 是 Radisson Individuals 的成員之一。我們期待您下次來巴斯時再次光臨。此致,預訂團隊
訪客用戶
傳統溫馨房
入住於 2025 年 6 月
商務出差
3 則評論
8.0/10
很好
發布於 2025 年 7 月 30 日
I recently stayed at Henrietta Hotel in Bath. The room was clean and tidy, which was appreciated, but it was quite warm and lacked air conditioning. A floor fan was provided, which helped a little, but the heat was still noticeable. The shower was frustrating — once the water got hot, it was difficult to adjust it back to a cooler temperature.
Breakfast was underwhelming. The ingredients felt cheap, and the portions were small — especially the juice served in tiny glasses. Overall, the stay was fine for a night or two, but a few improvements would make a big difference.
翻譯
住宿方回覆: Dear Guest, Thank you for your positive feedback.We are glad to see that you enjoyed your stay with us. We will certainly look at your comments and pass them to the relevant teams for them to take action to prevent these matters arising in the future. We do hope that despite this we will see you back to the hotel again.Kind Regards, Reservation Team
住宿方回覆: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Reservation Team
訪客用戶
精品舒適房
入住於 2025 年 4 月
獨自出遊
1 則評論
10/10
超棒
發布於 2025 年 5 月 27 日
The hotel is in a great location, walking distance to all attractions without being in the midst of crowds. All staff encountered were extremely friendly and helpful, and the cosy boutique room I stayed in met my solo needs perfectly.
翻譯
住宿方回覆: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Reservation Team
Marilyn Q
傳統標準間
入住於 2024 年 7 月
商務出差
5 則評論
10/10
超棒
發布於 2024 年 8 月 29 日
I had a fantastic stay at this 4-star hotel! The receptions were friendly and attentive, making me feel welcome from the start. My room was clean, spacious, and well-appointed with modern amenities, and the bed was super comfortable.
The breakfast buffet offered a great variety of delicious options I enjoyed the hotel’s historical building.The location is convenient for exploring the city, making it a perfect choice for both business and leisure travelers.
Overall, a wonderful experience—I highly recommend it and will definitely stay here again!
翻譯
住宿方回覆: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Reservation Team
訪客用戶
精品獨立房
入住於 2025 年 4 月
獨自出遊
4 則評論
10/10
超棒
發布於 2025 年 7 月 1 日
The hotel lies in a wonderful location, very close to the Pulteney bridge. The room was extra cozy & luxurious. The staff was helpful and very kind. I can only recommend it!
翻譯
住宿方回覆: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Reservation Team
訪客用戶
精緻標準房
入住於 2024 年 11 月
好友出遊
1 則評論
10/10
超棒
發布於 2024 年 12 月 6 日
Service was very good and the location of the hotel was very convenient. We were greeted by Rajeev who was really helpful and accommodative. He and his colleague went out of their way to assist us and made sure we were looked after. Would definitely stay here again the next time we’re in Bath.
翻譯
住宿方回覆: Dear Jia,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Reservation Team
訪客用戶
精緻標準房
入住於 2024 年 9 月
商務出差
2 則評論
5.5/10
發布於 2024 年 10 月 20 日
I so wanted to love this hotel. Sadly I got basement room with a window out to a moldy stained area below the pavement. I've never wanted to leave a room so much when I woke up in the morning. When I first arrived I was overwhelmed by perfumed cleaning products that never went away. Ultimately I think it was masking some damp or other smell and I began to worry that I migth not be good for my health. The staff were lovely
翻譯
住宿方回覆: Dear Guest Thank you for taking the time to share your feedback from your visit to the Henrietta House, a member of Radisson Individuals . Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Henrietta House, a member of Radisson Individuals, we look forward to welcoming you back.Sincerely, Henrietta House, a member of Radisson Individuals
住宿方回覆: 尊敬的客人,感謝您的精彩評論。我們很高興您在 Henrietta House 度過了愉快的時光,Henrietta House 是 Radisson Individuals 的成員。我們期待您下次來巴斯時再次光臨。此致,預訂團隊
Salim Bagadeem
精品高級房
入住於 2024 年 5 月
夫妻/情侶出遊
8 則評論
5.0/10
發布於 2024 年 6 月 18 日
停車是一個問題。
額外收費
原文以 Google 翻譯
住宿方回覆: Dear GuestThank you for taking the time to share your feedback.Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration to seek a prompt improvement.On behalf of all the ambassadors at Henrietta House, a member of Radisson Individuals, we look forward to welcoming you back.Sincerely,Henrietta House, a member of Radisson Individuals
A very good hotel to stay in bath and at a great location. The staffs were really friendly and helpful
翻譯
住宿方回覆: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Reservation Team
Buanfenshouderena
精品三人間
入住於 2023 年 8 月
家庭出遊
40 則評論
10/10
超棒
發布於 2023 年 9 月 2 日
Pleasing music, beautiful lighting and wonderful setting of room. Staff are so sweet and patient as well. The food was great and provided choices for vegan.
音樂優美,燈光柔和,房間佈置令人舒適。工作人員很貼心也很耐心。食物非常美味,充分考慮素的主義者。
住宿方回覆: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Henrietta House
訪客用戶
入住於 2023 年 12 月
獨自出遊
4 則評論
10/10
超棒
發布於 2024 年 1 月 23 日
一切都很棒,工作人員很棒,尤其是 Raj。將會回來 !
原文以 Google 翻譯
住宿方回覆: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Henrietta House
訪客用戶
精緻標準房
入住於 2025 年 2 月
夫妻/情侶出遊
1 則評論
10/10
超棒
發布於 2025 年 3 月 12 日
Great
翻譯
住宿方回覆: Dear Guest,Thank you for the wonderful comments.We are delighted that you enjoyed your stay at Henrietta House, a member of Radisson Individuals.We look forward to welcoming you back next time you’re in Bath.Kind Regards,Reservation Team