Over the course of nearly two weeks, fluctuating numbers of my immediate family stayed here while my mother was hospitalized at Sanford Medical Center. While the proximity to the hospital made it the logical choice, it was the flexibility of the staff that, in retrospect, made it a wise choice as well. Front desk staff were so kind to help us consolidate rooms, cancel reservations WITHOUT PENALTY for nights that we no longer needed, and just generally get to know us and let us know that they were thinking about us. In particular, Misty Blue gets a huge shout out for being such a kind, caring front desk staff member. She sort of adopted us and asked how things were going, let us know that she was thinking about us, and just generally was a wonderful human being. On a lighter note, the hotel bistro/bar was great for a quick breakfast before heading to the hospital or a nightcap after a stressful day AT the hospital. The beds were comfortable too-including the rollaway cot that I slept on one night.
Staying in this hotel is like being in an upscale northern hunting lodge. The décor is so unique and rustic. A very kid friendly place with great staff. The pool area continues the lodging theme with cool looking props (toadstools and tree trunks) and a water slide. It may be $10 - $20 more, but it is worth it. Great location to shopping. A full breakfast buffet, including great waffles. A greeting event with snacks, great beds and a quiet sleep. The family will enjoy this hotel, it is an experience!
RRitaP626I stayed at this hotel 6 years ago, but will have to say I was disappointed in my stay this time. The positives: the location was great for the agenda we had in town, the young lady at check in was friendly and efficient, bed was very comfortable, very quiet even though hotel was pretty full, we could have our dog with us. The negatives: our room had a weird smell that was very strong when entering our room, we opened our window to try to get fresher air, the carpet did not seem to have been vacuumed well as I kept stepping on little pieces of gravel, no luggage rack, there are no towel racks in bathroom even for the handtowels, utensil drawer was missing a fork. Overall, just did not seem to be kept up to the level that I had expected.
My husband and I stayed at this hotel a few years back and really enjoyed our stay. So we tried it again. This time was a disappointment. The hallways (at least on our floor) are in desperate need of some love. I am not sure how walls can get so marked up like that. The TV channels were absolutely horrible. I am not sure if there was an issue but we sure were limited. We got a good rate at this hotel this trip, normally we stay at another. The bed was comfortable. Had a bit of an issue getting the temp right in room. There was a small dog down the hall who was barking at night so I had to turn the fan on all night so I didn't have to listen to the noise. Breakfast was nothing special.