很近Central world 商場,但是晚上做Spa之後,本應地面就可以向右邊就就會到酒店大堂,但是有人會扮護衛員,然後不准我出去要我去樓下停車場,當時候11點多停車場的燈已經關掉,恐怕我差不多已經被綁架了,然後我就即刻推開扶手電梯的圍欄,然之後返回地面,再推開圍欄,反正玻璃門已經打開,為什麼不讓我出去,所以其實大家都要小心,原來叫我去停車場然之後向另一個方向走,應該係有其他人會捉我上車,到時候就走唔甩,大家小心,跟住我都即刻同酒店講呢個事情,酒店話會同商場溝通,但係最後都冇回覆過我,希望佢哋係有跟進嘅,因為綁匪會知道住得呢間酒店都應該有少少錢,所以佢哋企圖及意圖會綁架酒店嘅住客!
住宿方回覆: Dear lou37,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight to prime location & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
住宿方回覆: Dear Guest,Thank you very much for taking the time to share your feedback. We are glad to hear that you and your family had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day.We understand from your feedback that you may have some concerns with regards to room, we do deeply apologize for this experience and thank you for letting us know and opportunity to improve.Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement.May I take this opportunity to thank you again for staying with us and I look forward to hearing from you. We hope having the opportunity to welcoming you back again.Yours sincerely, Pikul YingyuenyongQuality Manager
住宿方回覆: Dear guest,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manage
住宿方回覆: Dear Gushixiaohe,Thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager
住宿方回覆: 親愛的Weiwenxueqingnian,感謝您的詳細反饋!很高興您對我們的地理位置、性價比和樓頂酒吧的美麗景色感到滿意。我們也會關注您提到的房間設施的改善,以便為未來的客人提供更好的體驗。期待您的再次光臨,並為您提供更完美的住宿體驗!Centara Grand at CentralWorld
住宿方回覆: Dear JinHelen,Welcome back and thank you very much for taking the time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight & recommendation to our hotel is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Pikul YingyuenyongQuality Manager