曼谷素坤逸航站 21 中心飯店的評論

住宿方回覆: 親愛的客人，感謝您分享您最近入住 Grande Centre Point Terminal 21 酒店的詳細回饋。我們很遺憾這次住宿未能達到您的期望，尤其是在您去年在我們豪華客房獲得了良好的體驗之後。對於您和您的家人遇到的不便，我們深表歉意——從房間分配和隱私問題到氣味、維護幹擾和通風問題。您的意見對我們非常重要，我們將與我們的團隊密切審查，以確保做出改進。我們非常感謝您過去的支持，很抱歉這次讓您失望了。致上最誠摯的問候，Grande Centre Point Terminal 21 團隊。

住宿方回覆: Dear Valued guest,Thank you for sharing your thoughtful feedback of your recent stay at Grande Centre Point Terminal 21. We're delighted to hear that our location and the convenience of the Airport Rail Link impressed you. As you mentioned, the express train offers a quick and affordable journey to Makkasan Station, where a brief transfer connects you to the MRT Blue Line, taking you directly to Sukhumvit Station and Terminal 21.​We appreciate your insights on Sukhumvit's traffic conditions and are glad you enjoyed our swimming pool facilities. Your comments about the room are valuable, and we will continue to strive for improvements.We look forward to welcoming you back in the future.Grande regards,Grande Centre Point Terminal 21 Team.

住宿方回覆: 親愛的客人，感謝您分享您最近入住 Grande Centre Point Terminal 21 酒店的周到而詳細的反饋。我們很高興您喜歡我們便利的地理位置、方便前往地鐵站和 Terminal 21 以及房間內的自然光。我們也很高興聽到早餐工作人員給您留下了積極的印象，並且您很喜歡大廳提供的免費咖啡和茶。我們對大堂空氣不暢深表歉意，並將與我們的團隊溝通並做出改進。我們很高興您認為我們是一個不錯的選擇，並希望很快再次歡迎您回來。致上最誠摯的問候，Grande Centre Point Terminal 21 團隊。

住宿方回覆: Dear Valued guest, Thank you for sharing your wonderful review of your recent stay at Grande Centre Point Terminal 21.We're thrilled to hear you had a memorable birthday trip and were pleasantly surprised by the special arrangements we made for you. It’s always our pleasure to make your stay extra special, and we truly appreciate your kind words about our staff and service. We look forward to welcoming you back for many more special moments.Grande regards,Grande Centre Point Terminal 21 Team.

住宿方回覆: Dear Valued guest,Thank you for sharing your wonderful experience review of your recent stay at Grande Centre Point Terminal 21. We’re delighted to hear that your triple room was spacious and comfortable enough for your family to truly relax and enjoy. It’s also great to know you found our facilities complete and convenient, and that the nearby dining options added to the enjoyment of your stay.We truly appreciate your kind recommendation and are so pleased to have been part of your family’s memorable trip. We look forward to welcoming you all back again in the future.Grande regards,Grande Centre Point Terminal 21 Team.

住宿方回覆: Dear Valued guest,Thank you for sharing your fantastic review of your recent stay at Grande Centre Point Terminal 21. We're thrilled to hear that our prime location, convenient access to the BTS and MRT, and nearby massage shops made your stay enjoyable. It’s also wonderful to know that you were satisfied with the size, cleanliness, and customer service in your room. We're glad you enjoyed the breakfast variety as well.We look forward to welcoming you back on your next visit.Grande regards,Grande Centre Point Terminal 21 Team.

住宿方回覆: 親愛的客人，感謝您分享您最近入住 Grande Centre Point Terminal 21 酒店的友善回饋。我們很高興聽到您喜歡我們便利的地理位置和設施。對於走廊煙味造成您的不便，我們深表歉意。我們非常感謝您的評論，這將有助於我們改進。我們希望很快再次歡迎您的到來。致上最誠摯的問候，Grande Centre Point Terminal 21 團隊。

住宿方回覆: 親愛的客人，感謝您分享您最近入住 Grande Centre Point Terminal 21 酒店的周到評價。我們很高興聽到您喜歡這裡便利的地理位置、友善的員工以及豐富多樣的早餐選擇。我們非常重視您對房間設施和其他意見的回饋，我們將與我們的團隊分享這些回饋，以便將來進行改進。宋幹節期間我們很榮幸接待您，我們希望很快能再次歡迎您和您的家人回來。致上最誠摯的問候，Grande Centre Point Terminal 21 團隊。

住宿方回覆: 親愛的客人，感謝您分享您最近入住 Grande Centre Point Terminal 21 酒店的周到回饋。我們很高興您在入住期間享受了便利的地理位置、附近的便利設施以及特別的生日禮物。我們也感謝您對泳池設施和 USB 充電的建議——您的意見非常寶貴，我們將與我們的團隊分享，以便改進。我們希望很快能再次歡迎您回來。致上最誠摯的問候，Grande Centre Point Terminal 21 團隊。

住宿方回覆: 親愛的客人，感謝您分享您最近入住 Grande Centre Point Terminal 21 酒店的體驗回饋。我們對最近的地震給您的入住帶來如此大的困擾深感遺憾，我們對您所遇到的不便深表歉意。我們理解，在自然災害時期，安慰和保證至關重要，我們真的很抱歉您覺得飯店工作人員未能為您提供所需的支援。我們也對您遇到的房間清潔問題、浴缸損壞和枕頭問題表示歉意。這當然不是我們所追求的標準，我們將與我們的團隊一起解決這些問題，以確保做出改進。請放心，我們會認真對待您的意見，並將努力改善我們對此類情況的回應和處理。我們希望您能在我們下次造訪時給我們機會恢復您的信任。再次感謝您與我們分享您的想法。致上最誠摯的問候，Grande Centre Point Terminal 21 團隊。

住宿方回覆: Dear Valued guest, Thank you for sharing your kind and thoughtful review of your recent stay at Grande Centre Point Terminal 21.We're glad to hear that you enjoyed the convenience of our location with direct access to both BTS and MRT, as well as the comfort of the room, strong shower, and beautiful views.It’s especially wonderful to know that our birthday surprise made your stay even more memorable — creating special moments like these is what we strive for. We look forward to welcoming you back on your next trip to Bangkok.Grande regards,Grande Centre Point Terminal 21 Team.

住宿方回覆: Dear Valued guest,Thank you for sharing your detailed review of your recent stay at Grande Centre Point Terminal 21. We are so happy to hear that you and your family had another enjoyable stay with us. It’s great that you appreciated the convenience of our location, the facilities, and the variety of dining options nearby, especially for families. We also appreciate your suggestion regarding the shower gel and shampoo. We’ll definitely take it into consideration to improve the guest experience. We look forward to welcoming you back for another convenient and comfortable stay.Grande regards,Grande Centre Point Terminal 21 Team.

住宿方回覆: Dear Valued guest,Thank you for sharing your thoughtful review of your recent stay at Grande Centre Point Terminal 21. We're thrilled to hear you enjoyed the open view, the convenient access to both BTS and MRT, and the variety of local shops nearby. It’s wonderful to know that we could be part of your special birthday celebration. Your kind words about our attentiveness truly mean a lot to us. We hope to welcome you back again soon.Grande regards,Grande Centre Point Terminal 21 Team.

住宿方回覆: 親愛的客人，感謝您一直以來的支持以及分享您最近入住 Grande Centre Point Terminal 21 的體驗回饋。我們很高興聽到您對酒店的安全性、清潔度和便利位置表示讚賞。您關於浴室缺少洗衣機和懸掛設施的回饋非常寶貴，我們會考慮並進行未來的改進。如果您對下次入住有任何特殊偏好，請告知我們。我們期待您的再次光臨。致上最誠摯的問候，Grande Centre Point Terminal 21 團隊。