I want to express my deepest GRATITUDE for the wonderful service and care given during our stay by the staff of Bandarawella Hotel! During our pleasant stay we experienced a medical emergency and the staff of Bandarawella Hotel went ABOVE AND BEYOND their responsibilities to make sure we were well looked after. They acted IMMEDIATELY and saw to all our needs, even during the hospital stay. Be it bedding, food, transport...it was all provided without us even asking for it! Whole hearted appreciation to the General Manager, front office, restaurant and kitchen staff, room service and security. OUSTANDING service by the whole hotel. I'm in awe! With regards to the hotel in general, this colonial quaint architecture makes you feel like you were teleported back in time. It was the perfect location to wind down, relax whilst enjoying delicious, hearty meals and the cool breezy weather! This hotel will definelty be on my travel list again!!
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