加爾戈姆 SPA & 高爾夫度假村(Galgorm)

10/10 amazing spa, hotel and we stayed in the cottages, home from home and beside the spa. Highly recommend with amazing views over the river.

All staff were professional, attentive and really pleasant. My wife has food allergies and everyone was proactive and helpful. The spa is incredible, in both scale and quality. There’s something for everyone and you could spend a day easily exploring the spa alone. Room quality was top notch. Very clean and comfortable with a mini bar selection of treats. Food in the restaurant for dinner and breakfast was very enjoyable. Would happily return.

Really enjoyed our stay. Only 2 negatives where that the shepherds hut we stayed in didn’t have the lovely copper bath like in advertisements. It was a smaller older bath. Couldn’t get tv in front of bed to work. Other than that, everything was brilliant and I really recommend it. Superb spa. Shepherds hut is really lovely.

Having stayed in a Cottage Suite last year we booked again for what we thought would be the same experience. Unfortunately, instead of a cottage we were put in what could only be described as a downstairs ‘Granny Flat’ on the bottom floor of a house. Neither of us is disabled but this was accommodation adapted for a disabled person, and all we heard for most of the night was people going up the stairs to and moving around the suite above. Other than the accommodation the Thermal Village was really nice, but the restaurant was cold and so was the breakfast.

Overall our stay was good after a disappointing start. We were staying in a one bedroom cottage check in 3pm we arrived around 2.30 to stand in a long queue as there was only one member of staff checking everyone in for the cottages & Shepherds Huts (thankfully it was dry). Eventually when we checked in we were told our room wasn't ready which is very disappointing when you want to use the spa straight away which we did. It creates a bit of a fuss opening your suit case etc in the changing room not a relaxing start. Our cottage was lovely although we did have an issue with the heating not coming on which we had to raise twice with staff. I feel our stay would have been perfect if they had more staff on at the outdoor check in.

My self and my two daughters stayed for one nights in the 2 bedroom cottage which was very spacious and was well equipped with anything you would need there was an onsuite in each bedroom with a powerful shower and very comfortable beds the only complaint i have was there was a very poor wfi connection most of the time none at all also the television did not work as there was no signal overall we had a lovely stay

We looked forward to a relaxing cottage stay for my partners birthday. After using the spa facilities we returned to get ready for dinner in Gillies. The electric wouldn’t work, we reported to reception. After half an hour we gave up waiting and found the trip box for ourselves and rang back to cancel a wasted trip from a maintenance person. Finally we could rush to get ready. Then the fire alarms started going off in our cottage and others. Needless to say not a relaxing experience, I understand probably unusual circumstances but still we paid the same amount at checkout after explaining the issues experienced.

Had a lovely one night stay in the brand new one bedroom cottages. Cottage was spotless as was every area we visited within the spa and hotel. Upon arrival we weren't however told that once we check out the following day we no longer could use the spa which was disappointing and we could've utilised our time better if we had of known this on check in. As it was our first stay we were unsure about breakfast if it was sit down or self serve and we were seated and told someone would be with us shortly, 10 minutes later we hadn't been approached so my husband went to find a staff member who couldn't have been more helpful and we left very satisfied by breakfast! All in all we had the most wonderful stay and couldn't fault the cleanliness and friendliness. We even booked to return - so thank you!

Amazing stay. Staff all so friendly especially the lifts we got to.gillies and back. Spa was outstanding and we will be back