禪別墅(The Zen Villas)

我們最近在沙努爾禪宗別墅的住宿經驗很不愉快，沒有達到我們的期望。別墅，特別是我們住的C別墅，設施陳舊，衛生問題嚴重，臥室和客廳都有大量蟑螂。這些不衛生的條件完全擾亂了我們的放鬆體驗。 儘管多次向接待處報告存在蟑螂並要求提供適當的解決方案，但我們沒有得到適當的幫助或支持。工作人員的缺乏行動和回應不足導致我們作為客人深感失望和被忽視的感覺。 最令人沮喪的方面是接待處缺乏支持，只是將我們重定向到************，而沒有提供任何形式的適當解決方案。我們不僅感到不舒服，而且作為客人被排斥和不受歡迎。 儘管由於不可接受的條件我們希望早點離開，但我們被告知取消預訂不會導致任何退款。這只會加劇我們對禪宗別墅缺乏客戶導向和住宿的挫折感和失望。 鑑於這些不愉快的經歷，禪宗別墅保持高分是令人難以理解的。我們希望我們的投訴得到認真對待，並採取適當的措施，以防止將來給其他客人帶來此類不便。

我們在寧靜別墅度過了美好的五天。我們有一個漂亮的游泳池和按摩浴缸，坐落在美麗的場地上。別墅內部很寬敞，有我們需要的一切。沙努爾的海灘和主要道路及其眾多酒吧和餐廳都位於酒店附近。所有的工作人員，從管理人員、接待人員、保安人員到那些照顧我們、為我們準備早餐和整理別墅的人，都很可愛，很有魅力，真的竭盡全力為我們服務。一支出色的團隊。非常感謝大家，我們希望有一天能回來。

很棒的酒店，很棒的別墅，這裡擁有完美假期所需的一切，而且您無需擔心任何事情。相當大的游泳池，有按摩浴缸噴泉和夜間照明。他們把地方打掃得非常乾淨，還洗了盤子。工作人員反應靈敏，立即回應我們的所有要求。步行 10 分鐘即可抵達一條街道，那裡有許多餐廳，可滿足各種口味和預算。我們也定期訂購食物送到酒店。步行到海邊大約要15分鐘，但巷子裡比較混亂，光線也不好，所以晚上我們就搭計程車去了。飯店內提供價格低廉的洗衣服務。我先生幾乎每天都直接在別墅訂購按摩服務。我們非常喜歡這裡的一切，如果我們再次訪問巴厘島，我們想再次入住禪宗別墅

一個放鬆的小型豪華綠洲。我們在其中一棟禪宗別墅住了 6 天。這些房子維護得很好，家具齊全。每棟別墅都有自己的游泳池和花園。隱私性得到保證，物業之間的植物也相對茂密。工作人員訓練有素，非常友善且樂於助人，全天 24 小時提供服務。絕對什麼都不缺，護理用品都有，還有防蚊用品。該設施擁有始終處於活動狀態的安全服務。一個缺點是早餐時間，但管理層也提供了解決方案。每天提供清潔服務，並可依要求更換衣物。住宿和服務的性價比完全可以。民宿的工作人員始終盡力滿足您所有可能的願望。我們真的很享受在這裡的住宿並且感覺非常舒適。

We stayed at The Zen Villas for 3 nights in august and had a great time. The location was excellent - it was about a 5-10 minute walk to the main road of Sanur (which also pops you out near a big supermarket). The Villa we stayed in was actually a 2 bedroom Villa but if you only need a 1 bedroom, you can request this and the price is a bit cheaper and they lock the second bedroom off. The kitchen is fully equipped and breakfast is included and made every day. The Villa was able to provide a portacot and high chair for our baby which was great. The grounds are lovely - all super green and lush. The staff were very nice as well. The pool wasn’t huge but a decent size for the 3 of us and a great temperature. Thanks for having us - we hope to be back soon.

This is a beautiful villa with great customer service. The villa is very clean and spacious with 3 bedrooms (2 queen and 1 single) lovely dinning areas and cooking facilities and we have breakfast included. There is also a good sized fridge. The staff are all very friendly and happy to assist with your requests Great place to stay You can here kids playing in the pool but would be great for families to stay with plenty of space for them to run around and have your own private area.

We have just spent 3 nights here (not long enough). Omg what a beautiful oasis. Peaceful, clean spacious (villa O/Harmony) . The location was perfect with a short walk to eateries, shopping (6 mins) and the beach (9 mins). We always felt safe walking in the dark to see the sunrise or back to the villas from dinner. In fact the laneways added to the charm of the place. Thank you staff Adi for your patience and help with me ordering takeaways and Shanti for getting our laundry back on time. Both for being so welcoming and kind. We loved Zen Villas and Sanur and can’t wait to go back.

Just got back from 2 weeks at zen villas, we had the 3 bedroom villa everything about this villa complex is fantastic, staff are lovely and will help you book excusions or give advice of where to go. They come cook your breakfast every day, clean pool and villa and regularly spray to kill mosquitos. Villa is with easy reach of restaurants and beach and if you are needing a supermarket it is right next to 101 oasis hotel which is 5 min walk away. I would highly recommend this place to everyone.

We booked the Tranquil villa and it was superb! The design / interior layout was modern and the room amenities catered for all our needs. The two bedroom villa (with a bathroom each), separate lounge and dining provided the privacy we were seeking. The inclusive breakfast options, although not extensive, were prepared for you every morning in your villa, and they were very tasty, fresh and a perfect start to the day. The service and staff were friendly, and attentive. It was also only a short 5-10 min safe walk to the main shopping street and restaurants. Lastly, there were multiple in villa dining options from local cafes / restaurants, and we highly recommend the in villa SPA treatment.