峇里島阿雅娜賽格拉飯店的評論

住宿方回覆: Dear Valued Guest,We sincerely appreciate you sharing your detailed thoughts on your recent experience at AYANA Segara Bali. We are delighted to hear that the renowned AYANA service, our facilities and room amenities provided the restful, five‑star getaway you described. Knowing you could completely relax and feel you could spend two days enjoying the resort brings us great joy and validates the care we strive to provide. Your praise for our staff’s warm and attentive service truly honors our team, and we will share your kind words with them so they know how much their efforts mattered. We would be privileged to welcome you back to AYANA Segara Bali for another deeply relaxing stay.Warm regards,AYANA Segara Bali

住宿方回覆: Dear Valued Guest,We sincerely appreciate you sharing your detailed thoughts on your recent experience at AYANA Segara Bali. We are deeply sorry that our bell desk did not assist with your luggage on arrival and that you were left waiting in the sun, and we understand how frustrating and unacceptable that must have felt. We also sincerely apologize for the distress caused when a gardener was trimming the bougainvillea outside your balcony without prior notice, which understandably affected your sense of privacy. At the same time, we are glad our housekeeping left the charming elephant towel art, that your room was clean, and that our breakfast and app service met your needs. We will share your concerns and compliments with our concierge, housekeeping, landscaping and F&B teams so we can improve communication and ensure a more secure and seamless stay, and we warmly invite you to return so we may restore your complete confidence in AYANA Segara Bali.Warm regards,AYANA Segara Bali

住宿方回覆: 來自巴厘島阿雅娜塞加拉度假村的問候！感謝您選擇我們的度假村作為您的度假目的地。賓客滿意度是我們度假村體驗的核心，我們非常感謝您抽出時間與我們分享您詳盡而全面的想法和回饋。很高興看到您分享您美好的住宿回憶，包括阿雅娜和RIMBA綜合度假村理念中提供的所有共享設施、琳瑯滿目的餐廳以及我們團隊成員提供的優質服務。請放心，我們會將此事告知相關部門和團隊成員，以引起他們的注意。我們真誠地希望有機會再次歡迎您光臨我們的度假村。謝謝！祝您好！ Giordano 和全體員工！

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at AYANA Segara Bali. We sincerely apologize that you were unable to experience Rock Bar due to weather conditions and that our team did not provide the warm, enthusiastic service that should define your stay with us. We understand how disappointing this must have been, especially when Rock Bar was such an important part of your visit. We will share your feedback with our team to ensure we deliver the heartfelt hospitality and memorable vacation experience every guest deserves. We hope to welcome you back to AYANA Segara Bali under clearer skies and provide you with the exceptional stay you were looking for.Warm regards,AYANA Segara Bali

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at AYANA Segara Bali. We are delighted that you found our elegant environment, attentive service, convenient location, and delicious breakfast to your satisfaction, and that your stay was comfortable and enjoyable. Your kind words mean a great deal to our team, and we warmly look forward to welcoming you back to AYANA Segara Bali for another exceptional experience.Warm regards,AYANA Segara Bali

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at AYANA Segara Bali. We are thrilled to hear that our pool apartment, with its stunning views, thoughtful amenities, and fully equipped kitchen, made it your children’s favorite stay during your two-week Bali trip. It’s heartwarming to know that our team’s attentive service contributed to a relaxing and enjoyable experience for your family. We look forward to the opportunity to welcome you back for another seamless and memorable stay.Warm regards,AYANA Segara Bali

住宿方回覆: 尊敬的賓客，感謝您在峇裡島阿雅娜塞加拉度假村入住後分享您的回饋。我們很高興聽到您喜歡度假村的各種泳池，包括塞加拉公寓的私人屋頂泳池、運動中心泳池、塞加拉主泳池和阿雅娜主泳池。我們完全同意，3 至 5 晚的長期入住可以讓賓客充分探索和體驗巴厘島阿雅娜度假村的各項服務，包括 RIMBA 水療中心。我們期待未來再次歡迎您，享受更長久、更沉浸式的住宿體驗。此致，峇裡島阿雅娜塞加拉度假村

住宿方回覆: 來自巴厘島阿雅娜塞加拉度假村的問候！感謝您選擇我們度假村作為您的度假目的地。賓客滿意度是我們度假村體驗的核心，我們非常感謝您抽出寶貴時間與我們分享您詳盡而全面的體驗和回饋。我們很高興讀到您對此次入住的美好回憶，以及您對阿雅娜和RIMBA綜合度假村理念下所有共享設施的享受，還有豐富的餐廳選擇和我們團隊成員提供的優質服務。請放心，我們會將您的回饋分享給相關部門和團隊成員，以便他們更了解情況。我們真誠地希望有機會再次歡迎您光臨我們的度假村。謝謝！此致，敬禮！ Giordano及團隊。

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at AYANA Segara Bali. We are delighted to hear that you found our hotel facilities very good and the surrounding scenery beautiful, making it a perfect setting for your vacation. Your kind words truly encourage our team, who work tirelessly to create such a serene and picturesque environment for our cherished guests. We invite you to relive these moments and be enchanted by the sounds of Bali by enjoying our theme song here: [ https://youtu.be/EmQilhnCJ8Q?si=GYNIrlSDGY5Dn-rP ]. We eagerly await the opportunity to welcome you back for another tranquil escape!Warm regards,AYANA Segara Bali

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at AYANA Segara Bali. We are delighted that you enjoyed our comprehensive facilities and the traditional cultural performances at the Kampoeng Bali, which we are proud to offer as part of the AYANA experience. We appreciate your feedback regarding the complexity of the resort’s offerings and will strive to provide clearer guidance for our guests. We look forward to welcoming you back for another enjoyable and enriching stay.Warm regards,AYANA Segara Bali

住宿方回覆: Greetings from AYANA Segara Bali,We would like to thank you for choosing our resort as your holiday destination. Guest satisfaction is at the heart of our resort’s experience, and we appreciate the time you spent sharing your detailed and comprehensive thoughts and feedback with us.It is a pleasure to read about your fond memories of your stay, the luxury of having access to all of the shared facilities offered throughout AYANA and RIMBA's integrated resort concept, and the extensive selection of restaurants as well as the service provided by our team members. Rest assured that we will share with the related department and team members for their awareness.We do hope that we will have the opportunity to welcome you back to our resort.Thank you, and regards,Giordano and team.

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at AYANA Segara Bali. We are absolutely delighted that every aspect of your experience was exceptional, from our attentive service to our beautiful environment, and it brings us immense joy to know that our restaurant offerings were so delicious for you. Your wonderful praise truly warms our hearts and reflects the dedication our team puts into creating memorable experiences for each guest. Your kind words will be shared with our team, who will be thrilled to know their efforts in delivering excellence across all areas made such a positive impact. We would be honored to welcome you back to AYANA Segara Bali for another outstanding stay.Warm regards,AYANA Segara Bali

住宿方回覆: Greetings from AYANA Segara Bali,We would like to thank you for choosing our resort as your holiday destination. Guest satisfaction is at the heart of our resort’s experience, and we appreciate the time you spent sharing your detailed and comprehensive thoughts and feedback with us.It is a pleasure to read about your fond memories of your stay, the luxury of having access to all of the shared facilities offered throughout AYANA and RIMBA's integrated resort concept, and the extensive selection of restaurants as well as the service provided by our team members. Rest assured that we will share with the related department and team members for their awareness.We do hope that we will have the opportunity to welcome you back to our resort.Thank you, and regards,Giordano and team.

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at AYANA Segara Bali. We are truly delighted to hear that you had such a fantastic stay and that you highly recommend AYANA Resort. Your enthusiastic words inspire our entire team, and we will gladly share your kind recommendation with them. We look forward to welcoming you back to AYANA Segara Bali for another wonderful experience.Warm regards,AYANA Segara Bali