胡爾加達有陽台的飯店

一樣温馨。早餐美味，位置優越，出行方便。” 性價比型”價格親民，房間乾淨整潔，設施齊全。前台服務熱情，免費停車，早餐多樣。周邊配套完善，性價比極高，強烈推薦！” 服務優質型”服務貼心周到，工作人員專業熱情。房間舒適衞生，隔音效果佳。早餐豐富，停車方便，地理位置好，體驗感滿分！”

Exceptional Stay – Service Above Expectations I would like to sincerely thank Al Kasr Red Sea for an amazing stay. From the moment we arrived, the service was truly above my expectations. A special thank you to Mr. Mahfouz at the Reception, who was always welcoming, helpful, and professional. He made sure that everything we needed was taken care of. Also, a big thank you to Badr from Housekeeping for his excellent service and attention to detail. He was always friendly and made sure our room was clean, comfortable, and well maintained. The hotel itself is very comfortable, relaxing, and well organized. What I really appreciated is that everything is genuinely available whenever you need it. The service is fast, the staff are friendly, and you never feel that you have to ask several times for something. Honestly, the experience was above my expectations, and the entire team made our stay very enjoyable and comfortable. Thank you to everyone at Al Kasr Red Sea for the wonderful hospitality. I would definitely recommend this hotel and would be very happy to come back again. ❤️

這家喜來登酒店的工作人員是我住過萬豪旗下酒店最差的工作人員，1）在餐廳吃飯時我點了一個沙拉，兩個意麪，還正在繼續點的時候，服務員直接把菜單從我手裡拿走了。吃飯吃到一半服務員把賬單拿過來讓我付款，讓人感覺到不被尊重體驗非常不好。最後買單的時候多收了我一道菜錢，在我看小票的時候發現了才給我把多收的菜錢取消。2）在我們退房的時候，我問工作人員可不可以把行李寄存在酒店，工作人員問我為什麼？ 這是我住了十多年的酒店，第一次在客人要求寄存行李的時候被工作人員反問為什麼要寄存的酒店。這家工作人員無論是從態度專業度都很差勁！太離譜了！ The staff at this Sheraton hotel are the worst I have ever encountered among all Marriott-owned hotels. 1. When I was having dinner at the restaurant, I had ordered one salad and two pastas and was still ordering more when the waiter took the menu right out of my hand. Halfway through the meal, the waiter brought the bill and asked me to pay, which made me feel extremely disrespected. To make it worse, they overcharged me for an extra dish, which I only noticed after checking the receipt, and they only removed the charge then. 2. When checking out, I asked if I could leave my luggage at the hotel, and the staff actually asked me “Why?”. This is the first time in more than ten years of staying at hotels that I have been asked why I need to store my luggage. The staff here are extremely unprofessional and rude in attitude. It is absolutely unacceptable.

飯店位置很棒，雖然去海灘需要走一段路，但沙灘很細，這在赫爾格達很難得。 泳池很大，整個飯店環境優美。 食物品質超出預期，但也沒到驚豔的程度，不過對於開放式飯店來說已經足夠好了。 然而，我對酒店的服務非常不滿意。他們給了我一間離地面很遠的房間，這讓我帶著嬰兒很惱火，儘管我明確地要求了這一點。他們只給了我兩張毛巾卡，退房時卻抱怨說沒有三張給我的嬰兒用。房間的毛巾早上10點左右甚至更早就被收走了，但直到下午4點才提供新的毛巾。因為沒有提供電話指南，我只好走到前台去投訴。 總的來說，飯店環境優美，入住體驗也不錯，但服務品質遠低於預期。

我們在2025年3月初休息了一段時間。我們非常喜歡這家飯店的設計理念：摩洛哥風格的低矮房屋，周圍風景優美（顯然人們很注重這一點），海灘很大，沙質柔軟，入水也很方便。工作人員非常友好，樂於助人。動畫師很棒，他們竭盡全力招待客人。這是我在埃及遇到的一家提供番茄汁的飯店。氣氛輕鬆，尤其是在晚上泳池畔。食物不錯，但我們去的時候不是旺季，我覺得餐廳和酒吧滿員的時候會排長隊，所以規模不是很大。我推薦這家飯店給那些想要安靜舒適度假的客人，入住率達到90%。

我們的目標是住在 Khargada Marina 附近並省錢，酒店完美地完成了這些任務，所以沒有什麼可抱怨的——我們知道要去哪裡。我們喜歡這裡的食物——種類豐富且美味。綠化區域維護得非常好 - 工人們不斷地種植、修剪、割草。

⭐⭐⭐⭐⭐ An Amazing Stay at The Grand Hotel Hurghada (24/7 – 30/7) I had an absolutely wonderful stay at **The Grand Hotel Hurghada** from **July 24th to July 30th**, and I would like to express my sincere appreciation to the entire team for making our vacation truly memorable. The **food** was simply outstanding. The quality, taste, and unbelievable variety exceeded all expectations. Every meal offered something new and delicious, making dining one of the highlights of our stay. The **staff** deserve special recognition. Every single member of the team was incredibly friendly, welcoming, and professional. They were always smiling and genuinely happy to help, serving guests with dedication and pleasure. Their positive attitude made us feel at home from the very first day. A special thank you goes to **Mr. Nader** at the Reception. He is, without a doubt, one of the best hotel reception managers I have ever met. He is highly professional, courteous, and an excellent problem-solver. Any issue was handled quickly and efficiently, always with a smile. I would also like to thank **Mr. Mohamed Moawad** from the Food & Beverage Department. He is one of the finest professionals at the hotel—extremely humble, welcoming, respectful, and genuinely caring about the guests' comfort. Another person who deserves special praise is **Chef Mahmoud**. He is simply one of the best. His passion and dedication are reflected in the outstanding quality of the food served throughout the resort. The team at the **Eastern Restaurant** was exceptional. They were warm, welcoming, and incredibly attentive. **Mostafa** and **Ashraf** and **Mohamed**deserve special recognition for their excellent service and kindness. Dining there was always a wonderful experience. The **Room Service** was also excellent. **Majed** is a kind-hearted gentleman who serves guests with genuine dedication, professionalism, and a cheerful attitude. His hard work did not go unnoticed. The **beach** is beautiful, sandy, clean, and perfect for families. There were always plenty of available sunbeds and enough space for everyone to relax comfortably without feeling crowded. The hotel offers a great selection of restaurants: * The International Restaurant next to the Reception. * The Pasta Restaurant on the second floor. * The Eastern Restaurant with its outdoor grill near the Reception. * The large white beach restaurant serving Shawarma, Burgers, Hot Dogs, and Pizza. * Another beach restaurant serving snacks and French fries. Every one of these restaurants offered excellent food and service. The only point I would suggest improving is the **swimming pool area**. The hotel has only one main pool, which is not enough considering the large number of guests staying at the resort. Overall, my family and I had an outstanding holiday. The excellent hospitality, delicious food, beautiful beach, and the genuine kindness of the staff made this one of our best vacations. I highly recommend **The Grand Hotel Hurghada** and look forward to returning again.

泄湖景完全是來搞笑的，所謂泄湖就是個小水泡，陽臺中間還隔着一段距離和樹擋着，跟其他評論一樣，存在一定的歧視，但是大部份工作人員還是挺友善的，雖然這本來就是他們應該做的。中間想加錢升級海景，帶我們去看的也還是一個稍微大一點的水泡而已，工作人員告訴我這已經是最好的海景房了，最後並沒有升級，泳池開放時間特別晚關閉時間卻很早，如果要出海這家酒店完全沒必要，吃的甚至不如國內100塊錢人民幣的自助餐，基本都靠吃麪包吃飽的，我們拿行李小費給了一美金態度還可以，同行的另一對沒有零錢了給了10埃磅態度就很差，對於一家五星級酒店這種事不應該發生，還是建議加錢選擇更好的全包酒店，或者普通的全包，想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了，這邊出行也並不方便，最後，我們check out的時候工作人員態度非常好，忘記問他的名字了，當看到我們自己拿行李過來了一直在向我道歉，告訴我他們應該安排擺渡車過來接我們的，海邊和泳池邊工作人員也很好，太陽下山後我們想去游泳，海邊的工作人員告訴我太陽下山後海里很危險，並且開玩笑説會有鯊魚，泳池邊的工作人員很耐心的告訴我泳池關閉了，要消毒，會傷眼睛，總的來説，真的不值這個價

Номера убитые ) ресепшен оставляет желать лучшего - для меня это 3 ) нет какой пятерки нет речи ! 4 ставлю за территорию и расположение ! Кухня на твердую 4 , а сам отель нет . Точно не вернусь и не посоветую никому

入住時居然遭遇代理商把訂單取消了，差點沒入住成功，攜程客服還是挺給力的幫忙解決問題。 酒店不靠海，有兩個泳池，不大，沒來得及下水，第二天要出海所以定這家衹包早晚餐非常划算。 check in時送了前台一支筆，沒有要求升級房間，但是給安排了2樓一件套房。餐廳有點小，自助餐味道還可以。