貝克斯菲爾德逸林飯店(DoubleTree by Hilton Bakersfield)

Faucet system was hard to operate- it took engineer over 30 minutes to come to room in order to shower. Would be nice if instructions were possible for faucet mechanisms. Service was unacceptable with over 30 minutes to get some help sent to our room. Fire alarm went off twice while we were staying there. Card key and digital card keys did not work. Our reservation was declined- no notice of letting us know. Also did not give us the breakfast option. Astronomical amount of money for breakfast and dinner at the hotel- when the food is terrible. Shows up cold and small portions. will not be staying there when our schools have to come into town for cheer competitions ever again.

I would give the property a five but I wanted room service and could not do this because the phone was not programmed. My husband was told we could call the front desk but we could not do that as well. Recently diagnosed with cancer, I wanted this to be very nice stay for my husband. Also could not check out via tv. The room itself was very nice except there was chewing gum at the end of one of the end table. The price of $179 is too much to pay for a room when your needs are not fully met!

Normal spot to stay at on our way on long trips. Missed the cookie this trip (they are delicious). Other than the tv not working (during a playoff game) and taking a while to attempt to fix it before moving our room.. it was the normal stay. We will return again and hopefully next time we are given a cookie ☺️

Halfway through my stay, the water in my room went out. I had to call the front desk to find out what was going on and they said someone had contacted me regarding the issue but I had not received a call, text or email about the situation. I was moved to another room that was much louder from the nearby freeway and the toilet tank kept making a low pop noise and refilling constantly. My key stopped working to both the side door and my room which was very inconvenient when trying to get back into my room with food and travel gear. Not what I’d expect from a more premium hotel line.

Very nice clean lobby. Check in easy and was able to get room early. Room was nice and large. Hot tub was hot with non working jets. Pool was large but not heated. Only 1 person at check in to purchase some drinks, waited over 15 mins. Overall a nice place.