Express附近住宿

酒店設施和環境還行。但退房后信用卡莫名其妙被扣了款，溝通后酒店承認是誤操作，然後竟然繼續扣款，前後達到五次之多。離開一個多星期還有三筆沒退款，繼續協調中。

This Residence Inn is absolutely one of the cleanest hotels around. Every part of the room was cleaned with care. Seriously, the cleaning staff deserves a raise. Every employee that I passed by said hello or asked if I needed anything. The staff were so kind, helpful and funny. Some of those that deserve recognition are Bella, Desiree, Marijane, Fortino, Dennis and Carlos, that made my stay better. Ex: asking if I needed help carrying my luggage down from the upper level. Of course, being a RI, there's the usual breakfast, some popcorn or cookies throughout the day The hotel is conveniently located off the freeway. Close walk or short drive to many places to eat. Across the street is an AMC theatre and a grocery store.

A Fantastic Hotel in downtown Bakersfield and close to everything. Rooms are very well appointed and spotlessly clean! Service is outstanding in every way! From the Airport Transportation, Front Desk Staff, to Housekeeping the staff is very well trained and professional! When you call the front desk everyone answers with a pleasant, ”Front Desk, this is XXXX, how may I help you!” A special shout out to Eleonor Gonzales who showed amazing Kindness, Care, Hospitality and Professionalism to my colleagues and I during our flight delay! I am a Bonvoy Member and stay at HUNDREDS of Marriott Affiliated Hotels every year. I was VERY impressed with the amazing Service, Care and Hospitality of the entire staff! THANK YOU for going the extra mile in caring for your Guests!

此評論發生在CoVID(2022年2月)。我和我的妻子在貝克斯菲爾德拜訪朋友。我們度過了一晚。酒店就在高速公路旁邊,位於工業區,周圍是其他酒店。酒店周圍區域有很多快餐店和一些座位。但是話說我們度過了愉快的住宿。酒店很乾淨,工作人員很友好。入住手續快捷簡便。他們有一個小商店旁邊的禮賓部,你可以在那裏除了薯條、蘇打水和糖果。大堂很好,餐廳也開放(很高興看到它開放了)。房間很好,乾淨,房間充足。在貝克斯菲爾德住一晚,非常完美。我們還會再呆在這裏。

友善的員工，美麗的酒店，美味的食物，帶水療的室內溫水游泳池！如果我回來的話，絕對會是我的首選酒店，一切都很好，這是一個讓我感到舒適和放鬆的美好假期！我的丈夫和兩個2歲的孩子和9歲的孩子絕對喜歡它。

酒店位置不在市中心，有多家品牌酒店為鄰，早餐很好，有大型免費停車場。貝克斯菲爾德為路過城市，市容不怎麼樣，但酒店入住感受不錯。

我選擇了這家酒店位於機場附近的較新的酒店,因爲它在TripAdvisor上收到了很棒的更好的評論。雖然在半工業區,我驚喜地發現場地非常好,鬱鬱蔥蔥,我感覺安全。前台人員很友好,微笑回答了我無數的問題,我在4樓得到了兩個大牀房。一切都很乾淨(有一些灰塵小兔子和一個在牀底下的瓶子,我離開時通知了客房工作人員)。就在I-99的幾個街區外,附近有幾個吃飯的選擇。三個街區外還有一個Costco。從附近的La Imperial Taqueria點了晚餐外賣很棒。有一個不錯的室內游泳池,一個健身室和一個室內酒吧和餐廳,他們在我離開之前享受了全套服務早餐(不是免費的,但有幾個美味的選擇)。當我的旅行再次帶我走這條路時,我會選擇住在這裏。感謝您的熱情款待!!

酒店整體環境不錯，一入住就有贈送曲奇餅乾，前台店員也十分友好，酒店很大很舒適，牀也很大，性價比很高

This is one of the worst Marriotts I’ve ever (not) stayed at. I travel over half the month for work and stay almost exclusively at Marriotts so that’s saying something. I had a reservation before Labor Day but was running early with appointments and could make it home instead. I called the hotel asking if they charged a fee for cancellations and was told no and they would cancel my stay. If they would have said yes I would have stayed the night and head home in the morning. But I went off what the front desk told me and took the no fee cancellation and headed home. Then I find out they charged me a fee. Not the quoted rate, just some random fee. I call and speak with the same woman who originally told me there would be no fee, only to be told she couldn’t help me and that only the manager could but since it was before Labor Day she wouldn’t be in until after the holiday. Fine. I call back multiple times the next week before speaking with said manager who said she was aware of my case and understands. She said she would refund the charge. A month later it’s still not refunded and they have not sent any invoice for the charge on my account. I called again several time and was given an array of reasons why they have yet to either a) refunded my account as promised or b) at least provide a receipt for me to process the charge on my expense report. Only yesterday after several calls over several days did I get a receipt. Absolutely unprofessional and will not stay here again. Do not give them your card information. Do not trust them when they tell you there is no charge. Ultimately, I’m fine with the charge; it’s for work so it’s not coming out of my pocket but to not provide any sort of documentation for a charge is absolutely unacceptable. It is unacceptable for the manager of all people to say they will issue a refund but never process the refund. I’d expect that from a low level employee but not someone who runs the place and that I had to track down. Horrible customer service.

如果不是因爲可怕的經歷,我會給酒店5星評級。這名婦女超出了粗魯,諷刺,侮辱,貶低。我從來沒有(謝天謝地)受到如此不可接受的待遇。我拿到了通用汽車的電子郵件的卡,詳細發送了我的經驗。迄今爲止,我沒有聽到任何迴應。如果收到,又一層失望。如果去了垃圾郵件,這是可以理解的。我很高興將這一點與管理層聯繫起來 - 如果他們感興趣。酒店本身有點陳舊。但我們發現它乾淨,舒適和安靜。晚上的社交是一個完整的晚餐 - 肉餅,土豆泥,玉米,沙拉,卷和葡萄酒或啤酒。很好吃!第二天早上的早餐也不錯。新鮮做的早餐三明治,酸奶麪條等。我讚揚勤勞的廚房工作人員的工作。其他評論提到位置不好。我們沒有發現這是真的。離高速公路幾英里,離一條主幹道。我們感覺儘可能安全。再次-如果不是對一個給人留下相當負面印象的個人,評級會更高。悲傷。