山丘小屋貝斯特韋斯特優質飯店(Best Western Plus Hill House)

This hotel is absolutely lovely. The grounds are kept clean and the staff is friendly. The ice machine wasn't working but it's a very short distance to the second set of rooms to get some! All in all 5 stars and we will stay again

Great value for the money, just a 2 minute walk across street from Amtrack/Greyhound. Pool, restaurant, nice large room. Not far from the old downtown...

漂亮乾淨的酒店。唯一的缺點是房間一直聞起來像汗水，除了這個價格還算不錯的房間。

Supervisor was VERY rude at check in. Had us waiting for 20 min just standing there without any acknowledgment she asked for ID and credit card. Reservation was made under a different name then she proceeded to say I can’t find anyone under that name. I told her reservation was made under a different name and that was the end for her. She started giving attitude asking “why I didn’t tell her since the beginning, anyone who makes a reservation automatically knows to give that information out”. I then told her she never asked and how was I suppose to know what she was doing if she didn’t ask which is her job and had already had us waiting there for 20 min. I asked to speak to supervisor because that was no way to talk or greet your customers. She said she was the supervisor. I asked to be given a business card of someone above her. One of her assistants walked in at that time, I believe she was Korean, very nice young lady. Our stay was for two nights. We were there for a Cheer competition which meant there was so many little ones, younger girls etc. My friend was followed to the event, was approached by this man who was escorted out because of his suspicious behavior. Multiple parents had brought it to our attention not to let the girls walk down the hall alone because of this creep. Come to find out, it was the same man who followed my friend to the event. Many parents reported this to front desk. We were told they couldn’t do anything about it because he had a room there.

The room was smoke-free, however, it had I light smoke smell. A yellow stain of water showed on the ceiling, and repaired spots showed on the ceiling. Some areas needed some dusting and cleaning. The only positive of my room was the beds, the sheets were clean and acceptable. Lastly the price did not reflect the quality of the room-over price.

The odor in the hall was terrible. They out is in another building with no other people around and very sketchy. The homeless and drug population is all around which you have to keep in mind when you come and go. The property looks pretty on the outside but too expensive for what they offered. The bed was bumpy as well. And the blow dryer almost blew up when I used it. I’m not sure if they check their equipment often. Staff was so great though

While the room itself may have been non-smoking, the bed sheets certainly were not and reeked of old cigarette smoke to the point that the pillow I brought still smells of smoke 2 days later. I chose this hotel because the Travelocity description states "Electric car charging station on site" When I asked at the desk they said they did not have one after all. Please remove that from your hotel description if you do not offer it.

After driving through a somewhat sketchy part of town, we felt extremely safe when we saw the property. The curb appealing Hotel and parking lot were surrounded by a tall fence. It was very clean and well maintained.