奧本的 2 星級飯店

我爲自己、丈夫和三個小孫子確認了一張信用卡預訂。到達後,我被告知我的房間被給了,因爲我的信用卡有問題,他們沒有一個電話號碼可以聯繫我。我的美國運通確認了我的預訂,我的電話號碼就在下面。那個人說,我是他們週五晚上送走的許多人之一。我的孫子們因爲興奮去游泳而感到非常傷心和失望。當我說到這個時,那個人說,我們的游泳池正在進行重塑。我問爲什麼沒有在描述中。注意;我的預訂是619美元。兩晚。在線看起來更便宜。他們不僅使三個小女孩失望,而且犯了一個大錯誤

幾年前翻修後,這個地方開始顯示它的年齡。我們最近住在109號房間,有很多問題。壁櫥上的雙摺門偏離了它的軌道。我試圖自己修復它,但無法把它放回原位。浴室通風扇不起作用。浴缸排水緩慢,直到你洗澡時站在幾英寸水裏。淋浴地板非常滑,這令我們感到驚訝,因爲這個房間是爲無障礙的訪客而設置的。當你移動浴室門時,浴室門發出了很大的聲。房間隱隱地聞到香菸的煙霧,這讓100%無煙建築感到驚訝,但顧客們在入口門外吸菸,因此煙霧滲入。我無法使用我們房間的WiFi,因爲我的筆記本電腦警告它不安全,不安全--在其他酒店通常不會有問題。我的電話連接很好,但我決定只使用4G,因爲它更快,更安全。我們入住的時候,前台工作人員戴着口罩,但是退房的時候前台的年輕女士沒有戴口罩,儘管大堂到處都標明需要戴口罩。可能不是酒店的錯,但是這個地方吸引的客戶開始走下坡路了。太差了,因爲這個地方的位置蠻方便的,而且有好的停車場。

Very clean, well maintained property. Front desk staff extremely cordial, helpful. Ample free parking. Highly recommended! I chose this particular place instead of those closer to my destination in Worcester because of the many positive reviews, and because the location seemed safer. Right choice!

Hello my name is Jonathan my wife and I checked in to Marriott Auburn Massachusetts under emergency circumstances where I could not find either a handicapped apartment or home to lease for my wife and myself we paid all the pocket over a 9-month period over $32,000 from the day we checked in I was not sure how long we were going to be there because that depended upon us finding housing for my wife who has mobility difficulties upon checking in I asked the hotel about the Marriott points that would entire the last two a free night over 9 months I gave them $32,000 and never received even one free night upon talking with another couple who was staying there for a similar situation they had only been there a little over 3 months and when they told me they had received 15 free nights or more at that point I went in to speak with the manager it ended up where we were evicted after giving them over $32,000 and never even receiving one free night the other couple who the gentleman was a black man and his fiance who was pregnant with wife were also forced out of the hotel by the hotel in local police which was a fracture of their civil rights as a couple legally the police did not have the authority to remove them nevertheless they did the state police did not defend this couple nor the local police could never get a complaint into corporate they just did not seem to care I am writing this review to let you know that I would never recommend Marriott for anything the manager of that particular hotel treated both me and my wife and that of a couple in a way that should be criminal