亞特蘭大Pike Nurseries附近住宿

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

酒店超新，設施齊全，性價比超高，位置在285和400交界的位置。停車每天14美金。後面還有個小花園，基本每個房間風景都不錯。同價位的定這就對了。早餐種類也不少，雖然沒吃但是應該不錯，可以提前預定第二天送到房間。沒拍照但是絕對是比周圍的要好的多

住過很多酒店...大多是萬豪,這家酒店不符合萬豪標準,我們整天坐飛機晚點入住,差點離開,找了別的地方,但決定入住,因爲我們太累了。我讓前台接待給我們一個安靜的房間,他一直說他會,這將是高樓層。房間在5樓(不高),就在電梯前。他們有家庭團聚,會議正在進行,晚上11點聲音太大了!房間從來沒有涼快,牀很糟糕!就像我之前說過的那樣,我大多住在萬豪,通常喜歡牀墊,但這不是萬豪正常的牀墊。它也看起來像是更新了,但是誰做了這個改造模型,做了一些工作。

治安官非常友善,開車送我上我的課,並指出瞭如何去獵鷹隊比賽。他友好、善良,總是微笑。前台、代客、管家和其他工作人員也很出色。我很高興在我的返回時受到歡迎。每次都感覺有點像家。房間是完美的。位置很好(街對面有一個購物中心)。賓至如歸真好。做得好,大家,謝謝。

我們帶着9歲的孩子參加了他的前兩次布拉瓦斯比賽,在這家酒店住了4天。我們以前從未住過這裏,但一位親戚推薦了這家酒店。房間很乾淨,聞起來很好聞。我總是檢查牀單和枕頭。唯一的缺點是白色薄薄的被單在上面看起來很漂亮,但是被覆蓋在底邊的油漆污跡或標記上。我們只是把它拆下來,放在一邊。工作人員在很大程度上是非常友好和非常樂於助人。前台的Crystal和Marianna絕對很棒!熱情的微笑,對任何問題都非常有幫助。每天的早餐很棒!服務的女人都微笑着,把一切都保存得很好。我們的管家非常友好,交換了我們的毛巾和毛巾,並補充了我們的廁所組織和房間咖啡。我們旅行中唯一的主要消極因素是夜班櫃檯僱員喬希。他的態度很糟糕,不尊重他人,粗魯無禮。不只是對我們。我們在第二個晚上觀察到他的惡劣態度,並在昨晚我們自己體驗了。出於對兒子的尊重,我等到他舒適地回到我們房間後才回到大廳去取喬希的名字。當我們最初進入大廳時,我們一直非常友好,甚至問喬希一些關於他一天的問題。他完全不理我們,我們正站在櫃檯前,想買點飲料,等他把零錢還給我們,放在塑料柵欄後面,然後就不理我們了。我們無法抓住它,問他是否可以推它向前。他繼續無視我們,好像我們不在那裏。記住,我們正站在櫃檯對面的櫃檯旁,站在櫃檯前。我妻子最後推了推塑料障礙物,直到它觸到登記冊,這樣她就可以把美元滑出。爲了避免兒子面前發生衝突,我們只是簡單地說:“好吧,那晚安吧。”他仍然沒有迴應......當我回到大廳時,他的藉口是:“我整整一個星期都得和這些棒球人打交道。”我穿着一件勇敢的襯衫......喬希身上有更多的東西,但我已經表明了我的觀點。所以,要把它包起來,喬希是這家酒店的一個糟糕的前台代表,需要搬到他沒有客人聯繫的地方。其餘的員工和管理都很棒!

預訂了埃爾頓·約翰音樂會的住宿。第一次住在這家酒店。房間很好,位置很好。但是由於與託尼-安簽入時的驚人經歷,真的很想抽出時間寫評論。她是如此的甜蜜、快樂、樂於助人,從登記入住開始,她的經歷就更好了。我真的相信,當事情從開始的時候開始,你更有可能在旅行的其他部分保持精力所以謝謝你託尼-安!

亞特蘭大的旅遊景點設定非常友好，幾個著名景點可口可樂、海洋館都集中在一起。這家希爾頓的位置超讚，步行十分即可到這些景點。乘坐地鐵到機場也很方便，一條線20分鐘直達，附近比較安全。單獨購買早餐加服務費35刀，酒店大廳巨大，派頭十足，房間也還不錯👍

Used this hotel as a base to explore Atlanta and locations further out in North Georgia. I was travelling alone so tended to spend a lot of time in the room of an evening. I would say it was a fairly average experience and things were fine but I had expected a little more from the Sheraton brand. Photographs of communal areas like bars, restaurants and pool look far better online than they do in real life. Simply put, the hotel looks a lot nicer in pictures. My room had a slightly stale smell but the biggest issue I had with the aircon/heater. I couldn't change the temperature because it was broken and it couldn't seem to be fixed. Sadly that meant it was never quite right, either too cold or too hot and I had an engineer visit the room two or three times. One night, the mental cover panel hadn't been reattached properly and fell off in the night - unsurprisingly giving me an almighty scare! I don't remember being offered a new room (I *could* be wrong about that) and I don't particularly remember the desk staff being keen to help and get the issues sorted. In fact, they didn't seem delighted whenever anyone went to speak to them. Almost like the front desk was just part of their day job and they were juggling several other things - so probably not their fault. That did change in the evening when they seemed to have friends visiting in the lobby - music playing from phones and loud conversations. This didn't massively bother me, but I could see it being intimidating for someone looking to visit the front desk. Location was close enough to the tourist district (Centenntial Park, World of Coca-Cola etc) to walk but the area around the hotel feels a little run down. I'm never one complain about situations that can't be helped, but I think this hotel may be local to a homeless shelter and that meant quite a few people pitching very near the hotel. I don't think there was one occasion coming to and from the hotel on foot when I wasn't approached for money/food etc. One of these times was slightly nervy as the man became quite insistent and aggressive when I said I couldn't help. Generally, and this may be just me not feeling confident and knowing the area, I don't always feel ”safe” walking back to the hotel after dark. That may just be me! Lots of food options nearby though, so well located for that. Had a rental car and the parking facilities are good. All in all, it was fine but I've stayed at far nicer Sharatons and the pictures available perhaps offer a higher impression than the reality. With a little more effort and sharpening up service, customers would feel much more welcome. The aircon and heater issue was a frustration and I didn't really feel like it was taken very seriously. I personally wouldn't stay again as I like to spend time at my hotel but it was certainly a cheaper option than other hotels in the area, so it would be good for someone using it purely as a base looking for value for money.

我們只在這家酒店1天,和一個客房部的男性成員存在多個問題。上午9:00,走廊完全被客房部手推車阻塞。接下來,同一個工作人員在走廊大聲說話並播放音樂。最惡劣的遭遇是在同一名工作人員在12:07的時候,他闖進我們的房間。我和前台工作人員安排了延遲退房,我們門口有不打擾的標誌,我和妻子正試圖在開車回家前打個。如果可以的話,我會給酒店一個2.5星級評級。房間不錯,很乾淨,前台工作人員很專業。另一個問題是,在我們短暫的住宿中,有兩次有人在前門附近吸菸。不是一個帶孩子的好地方。

Let me start by saying that I only stayed for a quick night, out in the morning. That being said and extremely tired I would like a nicer experience. The lobby was clean and the staff working that night where extremely nice and helpful. Went up to the room and right away you could smell a musky odor. There was 5 of us in our party and nothing else was available. Under the pull out couch we found food and drinks, and this was not guest services, who knows how long its been there. The shower needed shampoo and the bathroom door stuck. Again, we where just there to shower, sleep and leave first thing. Being a Hilton Hotel I would have expected it to be a little better with the room cleaning. But just want o mention that lately it seems the room Cleanness has gone out the window or not being supervised by anyone. In my opinion the hotel guest should not be having these inconveniences. That was may 2 cents. Safe travels