Crowne Plaza 亞松森

Llegamos cansados al hotel y la recepcionista nos dijo que bajemos nosotros nuestro equipaje, consulte si tenían botones y me dice que iba verificar, consultamos horario de atención del restaurante y nos responde que esperemos ! Luego hace toda una introducción sin decirnos nuevamente si atendía en tiempo o no. Ingresamos a la habitación y no funcionaba el aire , nos dijeron que enseguida subían a verificar , ante la demora nos bajamos y nos dicen que no abastece su generador, solicitamos reembolso que por suerte fue concebido pero no recomiendo no volvería ni siquiera si es gratis . Pésima atención y servicio

12 月 13 日星期三，我和女朋友在他們的設施預訂了一天的日間使用。當我們去了游泳池（沒有標有面板並且很難找到）時，我們意識到正在施工，因此我們無法使用游泳池！非常失望，我們去接待處要求解釋，因為日間使用的主要原因之一是使用游泳池。我們更驚訝的是，因為我們意識到員工並不知道。我認為我們不會再來，但我建議改善您的內部和外部溝通，以避免給您未來的客人帶來進一步的不便，並提供足夠的資訊。優點：我們要求的退款很快就完成了。

This review refers to my stay of 4 nights at the beginning of December 2022, for which I am deeply satisfied as this IHG hotel is outstanding in all aspects: tasty and varied breakfast, central location, business center having desktop computer, kind and attentive staff, fantastic swimming pool, nice ambiance and relaxing atmosphere, appealing bar and an appetizing restaurant featuring the Paraguayan milieu. With an expeditious check-in, as a Platinum Ambassador member of the IHG Rewards program I was given a welcome drink voucher by the Front Desk Manager Aureliano Gonzalez, which later prompted me to be introduced to the hotel bar Oddisea, which distinguishes by the spacious sitting and the friendly attention. The local "picada" accompanying the beer deserves to be recommended as it is frankly fullfilling. The central location of the property is to be pointed out as it is in a walking distance to the downtown attractions including the Uruguaya square, several government agencies, the Cathedral as well as the Costanera, where many tourists go. A special paragraph is to be awarded to the breakfast as it is mouthwatering because of the variety of options and the tastiness. For business travelers, there is a quiet business center with a desktop computer being very suitable. I have to congratulate personell Lorena Rolón as she was courteously assisting me in several possibilities for visiting and vacationing in Paraguay and other stuff as well as Ms. Virginia for the check out. The Wilson's restaurant is excellent for savoring the meat preparations of Paraguay and other local meals such as the famous Sopa Paraguaya. Rooms are spacious and TV broadcasting allows to watch all national channels, and mini bar is available likewise. The hotel features an Executive Lounge, which remains closed due to the pandemic and would be spectacular to reopen it as soon as possible as several Crowne Plaza establishments in other countries have reinstated them.