Property was in poor condition and not as advertised. Was told at check-in that there wasn’t an elevator when I initially chose the property due to it being advertised as having an elevator because of mobility/knee issues. Room was in poor condition with cracked crumbling drywall, mold issues in the bathroom, and a stale smoke smell even though the property is advertised as being a smoke free property. Front lobby had no working air conditioning. Front entrance littered with trash and cigarette butts. Front desk staff employees were the most unprofessional staff ever encountered, and made excuses as why the property was falsely advertised and in such poor condition. Warning, always check a room for yourself before letting the hotel charge your credit card.
翻譯