Enclave Nature Suites @ Bukit Tinggi為顧客提供一流的服務和所有必要的設施。住宿內提供免費網絡連接,確保您在住宿期間可即時通信。住宿為駕車前來的顧客提供停車場。Enclave Nature Suites @ Bukit Tinggi的每間住宿都經過精心打造和裝飾,為您創造溫馨舒適的氛圍。 為了確保您享受愉快的入住體驗,部分客房提供空調或寢具用品,所有客房均以您的舒適度為中心而設計。Enclave Nature Suites @ Bukit Tinggi為您提供一系列有趣的房間配置,包括帶有獨立起居室甚至陽台或露台的房間,確保您每次入住都擁有獨特的體驗。在部分客房,顧客可以享受室內視訊流媒體、每日報紙或電視帶來的樂趣。 住宿的部分客房會在必要時提供室內飲料。Enclave Nature Suites @ Bukit Tinggi特定客房的衛生間提供浴袍、毛巾或吹風機。
SSiew LAN2024.10.08
Booking under bed type does not match. Disappointed with the hotel. Swimming pool area too dark during at night. Can’t swim at all. Danger.
Outside landscape is good.
I was not placing too high a hope after reading the reviews online. But when I stayed there for 3 nights, I realized my fears was unfounded. Celcom reception was good even in the room. I can even have my zoom meeting and remote access my office comp with almost no lag. Wifi at the lobby is good as well for teams . All the staff are friendly and accommodative. Even the enquiry staff replies email fast after my barrage of questions as it is my first time to Malaysia after the pandemic. The rooms are very clean. Never stepped on a cleaner floor before even in 5 star hotel. The resort gives a very nature vibe good for a break from modern life. A lot of natural elements. The pool is great to spend the day. Food nothing to scream about given it is a 3 star hotel. But is good for a decent meal. Overall is a place I can go back and spend some time unwinding and bond with family.
訪訪客Apartment is good but the service is terrible. We booked through agoda for 10pax, but the amenities given were only for 6pax, need to pay extra for 4 pax amenities. We ordered 2 more beds, beds were given but pillow excluded! Phone in living room cannot be used to contact customer service, it is used only for contacting another room, need to WhatsApp customer service! You need to check in first to get the access to go into the carpark… otherwise the apartment is nice for family vacation.
訪訪客用戶Everything looks ok, except the Parking location is far & parking card to be validated at the Hotel lobby, which is not convenient. From room to Sky garden & take another lif from another tower block to the Lobby to get the card validated with free parking, & then hv to take the lif go back to Sky Gdn, & then take another lif in another Tower block, just to be able to get to my car. After validated card, we hv to be out from the parking location within 15 mins. Experienced while taking lif from lobby, sometimes it might takes 5 mins waiting for the lif, so it makes us a bit of nervous & hv to very hurried try to get the car the soonest the possible 🤦♂️
ZZulaikha KamalGood:
1. The response from the admin was great—super fast and kept me updated.
2. The unit is spacious and perfect for my family of 4 adults and 3 kids.
3. The basic necessities were all good!
Not so great:
1. There was a slight foul smell when we first walked in.
2. Overall cleanliness could be better. Both toilets had clogged shower areas, and there were stains here and there in the living room, kitchen, and bathrooms.
I also want to thank the team for handling an urgent situation during my stay. My 2-year-old got locked in the bedroom, so I asked if they could come help. It took a while, and eventually, I asked if I could just break the door. They gave the green light, and we ended up only breaking the door knob. About 30 minutes later, the door was finally open. Thanks to the team! And sorry for breaking your door knob!