Be aware before booking this hotel on third party sites. I booked a room months ago for my niece’s college graduation tomorrow. I just received notification that we have been bumped to another Marriott property in Lufkin. Evidently the hotel is over booked and we booked through a third party, so we were the first to go!!!. I know the hotel was not over booked when I reserved a room because other family members booked the hotel after I did-again, months ago. The manager was condescending and totally unapologetic. I’m very disappointed in Marriott and will think twice before booking any Marriott properties again- either directly or through a third party. And, of course, I will never book this motel again.
滿意
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