Miserable experience. Hotel was old, shower door was broken off the wall and allowed water to pour on to bathroom floor. We upgraded to a suite at $1000 per night and the room was filled with gnats and moths. The view was good, but that was it. Buffet breakfast was cancelled on our last morning with no warning and the front desk blamed it on the kitchen, saying they didn’t know. Bizarre. We asked them to call us a taxi and next thing we know the hotel calls a car service and bills us 120 euros. We stayed at 8 different hotels during our European vacation and some were older and beautiful. This one was simply old and dirty. And the staff was odd - made us leave our key when we left the hotel and seemed to want to know our every move. I would strongly suggest staying somewhere else. We had to pay 100% in advance and now we know why.
翻譯
訪客用戶
入住於 2024 年 3 月
其他
5.0/5
超棒
發布於 2024 年 4 月 13 日
Nous avons passé un excellent séjour dans cet hotel tant sur le plan hotelier que sur le plan accueil par le personnel de l hotel ; en outre la cuisine était excellente ; par ailleurs cet établissemnt ancien couvent a une vue exceptionnelle sur la baie d'amalfi et la cour intérieure , ancien cloitre , permet de se détendre dans une ambiance calme loin du bruit de la ville !!!
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訪客用戶
入住於 2023 年 7 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2023 年 8 月 15 日
Serata indimenticabile con amici carissimi al ristorante dell’hotel Luna Convento Abbiamo mangiato benissimo e il servizio è stato eccellente. La location e’ una meravigliosa terrazza dalla quale si gode un meraviglioso panorama Da tornarci!!!!
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訪客用戶
入住於 2023 年 5 月
其他
5.0/5
超棒
發布於 2023 年 6 月 11 日
Tre giorni alla scoperta della costiera Amalfitana.La scelta del Luna Convento e' stata veramente azzeccata.Struttura romantica ricca di storia.Posizione incantevole con vista mozzafiato e vicinissimo al centro di Amalfi..Le persone che gestiscono sono di una premura e gentilezza unica.Offerto upgrade della stanza .Ristorante bellissimo con terrazza a picco sul mare.Sicuramente in programma un ritorno. Consigliatissimo e GRAZIE ancora!
翻譯
訪客用戶
入住於 2023 年 5 月
其他
5.0/5
超棒
發布於 2023 年 6 月 1 日
Posto meraviglioso, non solo per il panorama mozzafiato, il cibo ottimo, il fascino antico ed elegante della struttura conservata con sapienza, la stanza curata, pulita e accogliente, non solo per tutto questo...la cosa che più colpisce è la professionalità e la cortesia del personale, l'attenzione per il cliente, che purtroppo non è scontato trovare anche nelle migliori strutture. Vale davvero la pena un soggiorno in questo hotel!
翻譯
訪客用戶
入住於 2023 年 4 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2023 年 5 月 12 日
Hotel dal sapore antico e lussuoso le camere affacciano direttamente a picco sul mare e sulla scogliera, gli arredi sono un po' datati ma non fa niente da parte dell'atmosfera. Fai colazione su un balcone che ti apre all'orizzonte.... Il personale è molto professionale e gentile. L'hotel dispone di parcheggio privato coperto, all'arrivo un addetto ritira la macchina e la porta al ricovero per poi fartela trovare davanti l'hotel al momento della partenza, questo servizio è impagabile per Amalfi. L'hotel ha anche la piscina sulla scogliera Amalfitana a cui si accede da una scalinata esterna. La colazione è a livello della struttura. Abbiamo avuto solo un piccolo problema in camera risolto immediatamente dal direttore e dal suo staff. Per "scusarsi" la sera al nostro rientro ci hanno fatto trovare una bottiglia in camera, oltre ad aver usufruito di un piccolo ma gradito sconto al momento del pagamento. Prezzo circa 430€ a notte. Consigliatissimo per chi vuole trascorrere una vacanza super.
翻譯
訪客用戶
入住於 2023 年 6 月
其他
4.0/5
很好
發布於 2023 年 7 月 22 日
Awesome staff in the best location in Amalfi…!! The ocean pool area and the view from the hotel were absolutely stunning..!! The restaurant was the best view in town. Our room view was sensational with outdoor balcony.
翻譯
訪客用戶
入住於 2023 年 2 月
家庭出遊
4.0/5
很好
發布於 2023 年 3 月 27 日
Bellissima vista mare, tranquillo seppure a due passi dal centro, confortevoli nella loro essenzialità le camere. Generosissima la colazione, servita anche su una terrazza a picco sul mare, sorprendente la disponibilità della reception: non trovando un taxi per la cena ed avendo la mamma un problema ad una gamba, si è gentilmente offerto di accompagnarci in centro con la sua vettura. Veramente grazie per il magnifico soggiorno.
翻譯
訪客用戶
入住於 2022 年 9 月
其他
2.0/5
發布於 2022 年 10 月 19 日
Hotel dans son jus et au départ excellente impression… malheureusement notre chambre (44) était située de telle manière que nous avons du subir des déplacements de chaises et tables jusqu’à 1:00 du matin sur un sol en marbre ce qui nous a sacrifié notre nuit…. Le matin, à nouveau petit déjeuner avec excellente impression et bons produits mais désorganisation du service.. au final un hôtel qui profite de sa réputation historique mais ne mérite pas le prix demandé… c’est triste de le dire comme cela mais c’est un sentiment vécu.
翻譯
訪客用戶
入住於 2023 年 3 月
其他
5.0/5
超棒
發布於 2023 年 4 月 11 日
bella strutture personale gentile e professionale chiostro strepitoso ottima la colazione molto bella la camera con tutti i confort noi avevamo una deluxe nolto apprezzato il fatto che la camera venisse riordinata quando uscivamo consigliato
翻譯
Caroline P
入住於 2024 年 5 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2024 年 6 月 21 日
Restaurant was AMAZING! Francesco was so kind, view was beautiful, service was amazing, food was delicious! The drinks were fantastic and the everything from antipasti to primi to secondi was incredible. Would recommend to everyone who is visiting or staying in Atrani or Amalfi area. The best meal we got!
翻譯
訪客用戶
入住於 2024 年 10 月
與好友旅遊
5.0/5
超棒
發布於 2024 年 11 月 10 日
My mother’s dream had always been to visit Amalfi. After 3 nights in Ravello we stayed in Amalfi town for 3 nights at Hotel Luna Convento and it was absolute perfection!!! My mother has a bad hip so couldn’t walk far or for long so she’d paint in the afternoons from our hotel room. The view was absolutely magnificent! We were pleasantly surprised by how spacious our suite was and the full length balcony overlooking the ocean and Amalfi town was absolutely perfect. My mother said this hotel was the highlight of our whole month in Europe trip. The staff were extremely friendly and helpful too and everything about our stay was amazing and we will cherish the special memories here, forever! Thank you!!
翻譯
訪客用戶
入住於 2024 年 9 月
家庭出遊
3.0/5
發布於 2024 年 10 月 14 日
Hotel is nice the restaurant was good breakfast was really good. The views from restaurant were really nice. The rooms were dated but they cleaned them nicely. The pool was a bit of all hike it was 70 steps down to the pool. It was nice next to the ocean no services available down by pool. The location was ok it was a little hike to town like a 1/4 to 1/2 mile. Staff was friendly however the day we checked in the check in time was 2 pm rooms weren’t ready so we killed time in town came back at 3:30 still weren’t ready was frustrating. The day of check out which was at 12 noon we asked if we could extend it until 2 and they said no. Last thing we were with another couple and we got stuck in the elevator the max person for any elevator in hotel was 4 they were tiny.
翻譯
訪客用戶
入住於 2024 年 5 月
其他
4.0/5
很好
發布於 2024 年 6 月 19 日
This review reflects the experience of two well-travelled guests with plenty of world-wide experience on which to base comments. Overview....................this hotel is comfortable with a high standard of service. The building is unique and fascinating. It offers superb views of Amalfi which is only about 10 minutes gentle walk away. Reception..................extremely friendly and helpful. Reception staff speak good English. Requests are attended to quickly. The night porter was on hand immediately at 5.00 a.m. to collect our bags for departure. Our packed breakfasts were waiting for us. Room....................(Superior, Sea View) Lots of space. A large, sitting room sparsely furnished with antiques, opening on to a small balcony with a wonderful view of the bay and the town. Ten stairs up to the bedroom. Very comfortable bed and, again, lots of space. On the minus side, there was no dressing table or mirror of any sort in the bedroom. Sleep quality was very good. Quiet and effective A/C Bathroom.............well appointed but small. A good shower, plenty of hot water. Large bath towels, linen hand towels. Restaurant.....................again, the wonderful view and excellent service from smartly turned-out staff. A wide variety at the buffet breakfast. An interesting dinner menu, well cooked and well presented. Wine by the glass if you prefer. The cloister and courtyard...............................a peaceful area for drinks. Sitting with a glass of wine on a warm moonlit evening was just the sort of holiday memory we looked for. Swimming pool...........................80 steps down. Not a large pool but clean and not crowded. To-your-chair drinks service available. Beach..........the hotel does not have a beach. Finally..................be prepared for a one and a half hour (approx) transfer to/from Naples airport.